Alquiler de equipos o prestación de servicios por parte de United Rentals
Última actualización: 2 de septiembre de 2026
Lea con atención. Este contrato incluye una cláusula de indemnización, una renuncia a las demandas de acción colectiva y al juicio por jurado; y limitaciones de la responsabilidad de United. By accepting delivery of the Equipment or Services (defined below) or making payment(s) to United for the same, Customer agrees to be bound by the Rental and Service Terms and the Terms and Conditions Regarding Electronic Communications that are made available by United on its website at https://www.unitedrentals.com/legal/electronic-communications-terms-conditions, along with the Rental Protection Program Terms (“RPP”) (if applicable) that are made available by United on its website at https://www.unitedrentals.com/legal/rpp-ca-eng, even if the Rental and Service Agreement has not been fully executed or if Customer has accepted the Rental and Service Agreement online without signature.
“Agreement” means the Reservation Details (as defined below), together with the RPP and any associated Rental and Service Agreement (as defined below), including these Rental and Service Terms which are incorporated by reference therein.
“Credit Card” means the credit card provided by Customer as part of this Agreement or otherwise kept on file with United.
“Customer” means the person or entity identified as such in the Reservation Details or any representative, agent, officer or employee of Customer.
“Equipment” means any one or more of the items identified as rental items in the Reservation Details and any accessories, attachments or other similar items delivered to Customer including, but not limited to any items rented in association with the Equipment or Services identified in the Speciality Terms in Sections 25 – 38 herein, air hoses, electric cords, blades, welding cables, liquid fuel tanks and nozzles.
“Rental and Service Agreement” means the agreement made between Customer and United for United to rent Equipment and/or provide Services, whether that agreement is made in person at the Store Location, online (including if Customer has accepted the agreement online without signature) or at the time of Equipment delivery, and which incorporates by reference these Rental and Service Terms and, to the extent applicable, the Rental Protection Plan that United makes available to direct commercial customers.
“Rental Period” means the period of time between the “Rental Out” and “Scheduled In,” set forth in the Reservation Details, except that the Rental Period may terminate earlier as provided in Section 22 hereof or if Customer returns the Equipment earlier.
“Detalles de la reserva” se refiere a los Equipos, el Período de alquiler, la información de entrega, la información de pago y cualquier otra información que se indique en la Pantalla de resumen de la orden/confirmación o en el Contrato de alquiler y servicio, según corresponda.
“Service” or “Services” means, as applicable, the delivery, installation, pick up and repair of Equipment purchased and/or rented by Customer including, without limitation, Trench Services, Scaffolding Services, Portable Sanitation Services, Fluid Solutions Services, Power and HVAC Services, Storage and Office Solutions Services, Alarm Monitoring Services, and Tool Services (each as defined herein).
“Site” means Customer’s job site, worksite or, project location where the Equipment will be located and/or where the Services will be performed.
“Specialty Media” means specialty filtration materials purchased in connection with the rental of Equipment used for Fluid Solutions (as defined in Section 27), such as sand, gravel, carbon or other materials used to remove certain contaminants or other materials.
“Store Location” means the United address set forth in the Rental and Service Agreement.
“Tanks” means the Equipment, identified as rental items as part of the Fluid Solutions Services, in which Customer stores materials.
“Taxes” mean sales tax, goods and services tax or other taxes, levies and assessments required to be collected by United from Customer at any time upon, or in respect of, the Equipment, the Services and/or the Agreement.
“United” means United Rentals of Canada, Inc.
Toda persona que firme el Contrato declara y garantiza que tiene la edad legal, la autoridad y el poder para firmar este Contrato en nombre del Cliente.
TO THE FULLEST EXTENT PERMITTED BY LAW, CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD UNITED, AND ALL OF ITS RESPECTIVE DIRECTORS, OFFICERS, AGENTS, SERVANTS OR EMPLOYEES, AND AFFILIATES, PARENTS AND SUBSIDIARIES, HARMLESS FROM AND AGAINST ANY AND ALL LIABILITY, CLAIMS, LOSS, DAMAGE OR COSTS (INCLUDING, BUT NOT LIMITED TO, LEGAL FEES, LOSS OF PROFIT, BUSINESS INTERRUPTION OR OTHER SPECIAL OR CONSEQUENTIAL DAMAGES, DAMAGES RELATING TO PROPERTY DAMAGE, BODILY INJURY OR DAMAGES RELATING TO WRONGFUL DEATH) ARISING OUT OF OR RELATED TO THE (I) INSTALLATION, OPERATION, USE, ALTERATION, MODIFICATION, REMOVAL, POSSESSION OR RENTAL OF THE EQUIPMENT, OR PROVISION OF SERVICES BY UNITED, OR BY ANY THIRD PARTY WHERE CUSTOMER HAS REQUESTED UNITED TO ARRANGE FOR SUCH SERVICES, (II) CLAIMS BY ANY CUSTOMER, INDEPENDENT CONTRACTOR OR CUSTOMER EMPLOYEE, AGAINST CUSTOMER, INCLUDING BUT NOT LIMITED TO ANY CLAIM THAT CUSTOMER FAILED TO DISCLOSE OR OBTAIN CONSENT TO DATA COLLECTION CONTEMPLATED UNDER THIS AGREEMENT OR (III) ERRORS, OMISSIONS, INACCURACIES OR MISREPRESENTATIONS (WHETHER INTENTIONAL OR INADVERTENT) IN THE DOCUMENTS OR OTHER INFORMATION PROVIDED BY CUSTOMER, OR OBTAINED FROM OTHERS (INCLUDING ANY THIRD-PARTY DOCUMENTS OR DOCUMENTATION), UPON WHICH UNITED RELIES WHEN PROVIDING THE EQUIPMENT OR PROVIDING OR ARRANGING THE SERVICES. ESTA DISPOSICIÓN DE INDEMNIZACIÓN TAMBIÉN SE APLICA A TODO RECLAMO PRESENTADO EN CONTRA DE UNITED QUE SE PASE EN CAUSALES DE ACCIÓN ESTRICTOS O POR RESPONSABILIDAD DE PRODUCTOS. SIN EMBARGO, EL CLIENTE NO TENDRÁ LA OBLIGACIÓN DE INDEMNIZAR A UNITED POR AQUELLA PARTE DE UNA PÉRDIDA, DAÑO O RESPONSABILIDAD CAUSADA EXCLUSIVAMENTE POR LA MALA CONDUCTA INTENCIONAL O LA NEGLIGENCIA EXCLUSIVA DE UNITED. IN FURTHERANCE OF, BUT NOT IN LIMITATION OF, THE INDEMNITY PROVISIONS IN THIS AGREEMENT, CUSTOMER EXPRESSLY AND SPECIFICALLY AGREES THAT THE FOREGOING OBLIGATION TO INDEMNIFY SHALL NOT IN ANY WAY BE AFFECTED OR DIMINISHED BY ANY STATUTORY OR CONSTITUTIONAL LIMITATION OF LIABILITY OR IMMUNITY CUSTOMER ENJOYS FROM SUITS BY ITS OWN EMPLOYEES. EL DEBER DE INDEMNIZACIÓN SE MANTENDRÁ EN PLENO VIGOR Y EFECTO SIN PERJUICIO DE LA EXPIRACIÓN O RESCISIÓN ANTICIPADA DEL CONTRATO.
Customer acknowledges that Customer has inspected the Equipment prior to taking possession thereof, finds it in good working order and repair and suitable for Customer’s needs. Customer further acknowledges that Customer has inspected the propulsion tank of Vehicles (as defined in Section 30 herein) registered and licensed, or required to be registered and licensed, for use on any highway or public road, prior to taking possession thereof and such propulsion tank contained no dyed fuel. Customer has inspected or will inspect all hitches, bolts, safety chains, hauling tongues and other devices and materials used to connect the Equipment to Customer’s towing vehicle, if any. Customer acknowledges United is not responsible for any damage to Customer’s towing vehicle caused by detachable hitches or mirrors. Con respecto al alquiler de Tanques, el Cliente tomará medidas en forma independiente para asegurarse de que los materiales que el Cliente almacene en los Tanques sean químicamente compatibles con los Equipos. Customer shall provide United with the safety data sheet or verified laboratory tests that identify the material Customer stores in the Tanks. Si el Cliente descubre algún mal funcionamiento o defecto en los Equipos, deberá notificarlo de inmediato a United. Customer shall abide by all third-party manufacturer requirements regarding repair, maintenance, and notice.
En ningún caso será United responsable ante el Cliente o terceros por: (i) any loss, damage or injury caused by, resulting from or in any way connected with the Equipment, its operation or its use, or Services provided by United, or by any third party where Customer has requested United to arrange for such Services; (ii) United’s failure to deliver the Equipment as required hereunder or United’s failure to repair or replace non-working Equipment; (iii) any incidental, consequential, punitive or special damages, including damages resulting from the delay to any ongoing projects, in connection with this Agreement or its subject matter under any legal or equitable theory, including breach of contract, tort (including negligence), strict liability, or product liability, even if so advised of the possibility of such damages, if such damages were otherwise foreseeable, and notwithstanding the failure of any agreed or other remedy of its essential purpose; (iv) any civil penalties regarding compliance with any federal, provincial, territorial or municipal law or regulation related to use of the Equipment , the provision of Services or any information thereby obtained, and any attorney fees and costs for any private enforcer pursuing such civil penalties; or (v) any liquidated damages. El Cliente acepta y asume todos los riesgos inherentes de la operación, el uso y la posesión del Equipo, desde el momento en que el Equipo sea entregado al Cliente hasta que el Equipo sea devuelto a United, y el Cliente tomará todas las precauciones necesarias para proteger a todas las personas y bienes de lesiones o daños causados por el Equipo.
Customer shall provide United with the information and the documentation United requests to assess, plan and perform or arrange for the Services and/or provide the Equipment. All Equipment is provided and Services are performed based on information provided by Customer or others, including the Database Information (as defined below), and United is relying on the accuracy and completeness of such information in providing the Equipment and performing or arranging for such Services. El Cliente reconoce que es imposible que United garantice la exactitud, el carácter completo y la suficiencia de la información brindada por otros, ya sea porque es imposible de verificar, o por errores u omisiones que puedan haber tenido lugar al ensamblar dicha información. Customer is responsible for providing a secure and safe work environment for all parties, including United and its employees, and for ensuring that the Services are carried out in compliance with applicable laws. Customer shall ensure that the Equipment is accessible to United personnel and located in a clean, unobstructed, and safe area. In the event that Customer is not the site owner, Customer warrants that Customer has secured the written consent of the owner for the installation and removal of any Equipment. In the event that United, in its sole discretion, determines that it is unable to perform or arrange for, or needs to delay the performance of, the Services because Customer, or its third-party contractors, have not provided a secure and safe work environment, have failed to provide accurate or complete information, have caused delays, or have otherwise failed to comply with their responsibilities, United (i) reserves the right to refuse to provide or arrange for the Services and/or provide the Equipment; and (ii) shall not be responsible to Customer for any liability whatsoever. Additionally, Customer shall be responsible for any increased costs (including waiting time) incurred by United as a result of such actions.
El Cliente debe estar familiarizado con la operación y el uso apropiados de cada artículo del Equipo. Customer has selected the Equipment based on its requirements and will not use or allow anyone to use the Equipment for an illegal purpose or in an illegal manner; without a license, if required under any applicable law; or who is not a Qualified Operator (as defined in Section 30.3 herein). Customer shall not insert, or permit to be inserted, any dyed fuel into the propulsion tank of Vehicles registered and licensed, or required to be registered and licensed, for use on any highway or other public road. Además, el Cliente utilizará únicamente combustible diésel con contenido de azufre ultrabajo en los Equipos que cuentan con motores de nivel 5. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD UNITED HARMLESS FROM ALL FINES, PENALTIES, DAMAGE TO EQUIPMENT AND ANY OTHER COSTS INCURRED BY UNITED DUE TO DYED FUEL BEING INTRODUCED INTO THE PROPULSION TANK OF SUCH VEHICLES. El Cliente acepta: (i) revisar los filtros, aceite, niveles de líquido y la presión de aire de las ruedas; (ii) limpiar e inspeccionar visualmente los Equipos a diario; (iii) dejar de usar de inmediato los Equipos y notificar en forma inmediata a United si los Equipos necesitan reparación o mantenimiento. El Cliente confirma que United no tiene la responsabilidad de inspeccionar el Equipo mientras esté en poder del Cliente. United tendrá el derecho de reemplazar el Equipo con otro equipo razonablemente similar en cualquier momento y por cualquier razón. A menos que el Cliente notifique lo contrario a United por escrito en el momento de firmar el Contrato, el Cliente declara y garantiza que celebra el Contrato solo con fines comerciales y no con fines personales, familiares, domésticos o agrícolas, o en relación con el funcionamiento de una granja, rancho o parcela de alimentación, y que los Equipos no se utilizarán para ninguno de estos fines.
Si el Cliente tiene la intención de utilizar los Equipos para el almacenamiento y el manejo de Materiales regulados (según se define en el presente), se aplicarán los términos que siguen y que se estipulan en esta Sección 8.
8.1.Definitions. “Regulated Materials” means any substance or material which under any Environmental Laws is defined to be “hazardous”, “toxic”, “deleterious”, “caustic”, “dangerous”, a “contaminant”, a “pollutant”, a “dangerous good”, a “waste”, a “source of contamination” or a “source of a “pollutant” or any other substance the storage, manufacture, disposal, treatment, generation, use, transport, remediation or release into the environment of which is prohibited, controlled, regulated or licensed under Environmental Laws or the existence of which in the soils or groundwater of property exceeds applicable industrial/commercial standards established by governmental authorities from time to time. “Environmental Laws” means all federal, provincial, territorial, municipal or local statutes, regulations, by-laws, environmental permits, orders or rules, and any policies or guidelines of any governmental or regulatory body or agency, and any requirements or obligations arising under the common law, relating to the environment and, the transportation of dangerous goods and occupational health and safety. “Non-Hazardous Waste” means any material, substance or waste that does not fall under the definition of “Regulated Materials” in this Section 8.
8.2. Tank Testing. El Cliente reconoce que los Equipos pueden haber contenido Materiales regulados en el pasado. El Cliente podrá, asumiendo el gasto, analizar los Equipos para detectar la presencia de cantidades residuales de Materiales regulados antes de tomar posesión de los Equipos. En caso de detectarse cantidades residuales de Materiales regulados en los Equipos durante los análisis preliminares, el Cliente podrá notificar a United y solicitar nuevos Equipos, o el Cliente podrá rescindir el alquiler. Si el Cliente opta por continuar con el uso de los Equipos o decide no analizar los Equipos, el Cliente estará obligado por los términos establecidos en el presente y renunciará a todo derecho de objetar la presencia o solicitar la judicialización en relación con un Material regulado en los Equipos como resultado de un uso anterior, y acepta que los Equipos son adecuados para el uso pretendido del Cliente. Tras el vencimiento o la finalización del Período de alquiler, pero antes de que los Equipos sean devueltos a United, el Cliente deberá, a su exclusivo cargo, retirar todos los Materiales regulados, ya sean preexistentes o resultantes del uso del Cliente, de los Equipos y limpiar los Equipos para cumplir con todos los estándares prescritos por las leyes, ordenanzas y reglamentaciones municipales, provinciales, territoriales y federales aplicables, incluidas, entre otras, las Leyes medioambientales.
8.3.Cleaning. Antes de la devolución, el Cliente limpiará los Equipos de acuerdo con los siguientes requerimientos: (i) cleaning must be performed by an independent contractor acceptable to United; (ii) it must be documented to United’s satisfaction; (iii) where required, Equipment must be triple-rinsed using a solvent capable of removing Regulated Materials, then purged to remove any vapors or cleaned by another method capable of achieving equivalent level of removal; (iv) for radioactive materials (meaning any materials identified by any municipal, provincial, territorial or federal government authority as being radioactive), cleaning must comply with cleaning procedures set forth in the Nuclear Safety and Control Act and the regulations thereunder and any other applicable municipal, provincial, territorial and federal laws, ordinances and regulations including but not limited to Environmental Laws and (v) the independent contractor must certify that the cleaning meets the above specifications.
8.4.Sampling. After cleaning, Customer will confirm the Equipment’s Empty Condition (as defined in Section 15 below) and that cleaning has been conducted, as applicable, by obtaining a professional written laboratory analysis of representative samples taken from various internal parts of the Equipment. El Cliente acepta que la toma de muestras debe ser: (i) performed by an independent contractor acceptable to United; (ii) documented to United’s satisfaction; (iii) taken from various internal parts of the Equipment including at a minimum, the floor, the underside of various cross-braces, and each wall (“Representative Samples”); and (iv) conducted in the presence of and pursuant to the direction of a designated employee of United. El Cliente acepta comunicarse con United para programar una cita para que un empleado de United presencie la toma de muestras con una antelación de no menos de diez (10) días hábiles a la fecha de finalización del alquiler. En el caso de los Equipos de contenedores intermodales, de arrastre horizontal y de vacío, además de los requisitos anteriores, el Cliente acepta que inicialmente el 20% de los Equipos de contenedores intermodales, de arrastre horizontal o de vacío que el cliente alquile será analizado por el laboratorio externo. Sobre la base de los resultados satisfactorios de la toma de muestras inicial y según el exclusivo criterio de United, esa cifra podrá reducirse a un 10%, con una toma de muestras aleatoria If liners are not used, or if any intermodal, roll-off or vacuum container Equipment fails the testing procedures outlined in Section 8.2., then 100% sampling of all intermodals, roll-offs or vacuum container Equipment will be required.
8.5.Sample Analysis. El Cliente acepta que el análisis de las muestras debe: (i) be performed by a laboratory acceptable to United that is certified to perform such analysis by the province or territory in which the Equipment is located; (ii) be documented to United’s satisfaction, and must include a record of the chain of custody for the Representative Samples; and (iii) meet or exceed protocols established by applicable governmental authorities.
8.6.Return. El Cliente devolverá los Equipos en Condición de vacío, de conformidad con los términos establecidos en el presente. Si los Equipos no cumplen con el estándar, el Cliente llevará a cabo una limpieza adicional de los Equipos, de acuerdo con todas las leyes municipales, provinciales, territoriales y federales, ordenanzas y reglamentaciones vigentes, incluidas, entre otras, las Leyes medioambientales, para cumplir con el estándar, y entregará a United un comprobante escrito de ella. United no retirará los Equipos, y el Cliente seguirá pagando los cargos de alquiler hasta que se hayan limpiado los Equipos siguiendo las normas especificadas en el presente. En caso de que el Cliente no pueda limpiar los Equipos de acuerdo con los términos establecidos en el presente, el Cliente le pagará a United el valor de reemplazo completo vigente de los Equipos, más todos los impuestos aplicables. El Cliente acepta que en dicho caso asume la plena propiedad y responsabilidad por los Equipos y por cualquier contenido residual, junto con toda la responsabilidad relacionada por el manejo, transporte y disposición de tales Equipos, de acuerdo con todas las leyes aplicables. El Cliente acepta que será el generador de cualquier residuo peligroso, sólido o radiactivo generado como resultado de la imposibilidad del Cliente de devolver los Equipos en una Condición de vacío, y de cualquier material residual que sea resultado del intento del Cliente de limpiar los Equipos. Además, el Cliente acepta mantener indemne, defender y eximir de responsabilidad a United respecto de toda aquella responsabilidad en la que incurra United como resultado del incumplimiento del Cliente con sus obligaciones según lo dispuesto en esta Sección o como resultado de que se considere a United como un “generador” de acuerdo con las Leyes medioambientales aplicables. The foregoing indemnity obligation shall survive the termination or expiration of this Agreement.
UNITED WARRANTS THAT THE EQUIPMENT WILL BE IN GOOD WORKING ORDER UPON DELIVERY AND THE SERVICES WILL BE PERFORMED IN A GOOD AND WORKMANLIKE MANNER, PROVIDED THAT IN THE CASE OF SERVICES PROVIDED BY A THIRD PARTY, UNITED MAKES NO WARRANTY AND UNITED’S OBLIGATION SHALL BE LIMITED TO ASSIGNING TO CUSTOMER ANY WARRANTY RECEIVED FROM SUCH THIRD PARTY. EXCEPTO POR LO QUE SE ESTABLECE EXPRESAMENTE EN EL PRESENTE, UNITED NO FORMULA NINGÚN TIPO DE GARANTÍA, TANTO EXPRESA COMO IMPLÍCITA, CON RESPECTO A LOS EQUIPOS, LOS MEDIOS ESPECIALIZADOS O LOS SERVICIOS, Y NO OFRECE NINGUNA GARANTÍA EXPRESA O IMPLÍCITA EN CUANTO A LA COMERCIABILIDAD DE LOS EQUIPOS O SU ADECUACIÓN PARA UN FIN PARTICULAR, LO QUE INCLUYE EL DESEMPEÑO DE CUALQUIER EQUIPO DE FILTRACIÓN PARA CUMPLIR CON ALGUNA NORMA REGLAMENTARIA APLICABLE. THERE IS NO WARRANTY THAT THE EQUIPMENT IS SUITED FOR CUSTOMER’S INTENDED USE, OR THAT IT IS FREE FROM DEFECTS OR CONTAMINANTS. EXCEPTO CONFORME PUEDA ESTIPULARSE ESPECÍFICAMENTE LO CONTRARIO EN EL CONTRATO, UNITED RENUNCIA A TODAS LAS GARANTÍAS, TANTO EXPRESAS COMO IMPLÍCITAS, QUE SE FORMULEN EN RELACIÓN CON ESTA TRANSACCIÓN DE ALQUILER. EN EL CASO DE UN INCUMPLIMIENTO DE LA GARANTÍA DE LOS EQUIPOS MENCIONADA ANTES, UNITED REPARARÁ O REEMPLAZARÁ LOS EQUIPOS ASUMIENDO EXCLUSIVAMENTE EL COSTO Y GASTO. IN THE EVENT OF A BREACH OF THE ABOVE SERVICE WARRANTY WITH RESPECT TO SERVICES PROVIDED BY UNITED, UNITED SHALL, AT ITS SOLE COST AND EXPENSE, RE-PERFORM THE SERVICE.
Si el Equipo llega a estar involucrado en un accidente, deja de ser seguro, se avería o requiere reparación, el Cliente dejará de usarlo de inmediato y dará aviso inmediato a United. Si la situación es consecuencia de la operación normal, United reparará o reemplazará el Equipo por otro similar en condiciones funcionales, si dicho Equipo de reemplazo está disponible. United no tiene obligación alguna de reparar o reemplazar el Equipo que ha quedado inoperante debido a uso indebido, abuso o negligencia. La única solución para el Cliente en caso de falla o defecto del Equipo será la terminación de los cargos por alquiler que se acumulen a partir del momento de la falla. El Cliente debe devolver los Equipos a la Unidad de la tienda dentro de las veinticuatro (24) horas posteriores al momento en que ocurra el defecto para poder poner fin a los cargos de alquiler.
11.1. At the expiration of the Rental Period, Customer will return the Equipment to the Store Location during United’s regular business hours or if United has agreed to pick up the Equipment, United shall endeavor to pick up the Equipment within a commercially reasonable period of time after Customer notifies United that the Equipment is called “off-rent”. El Cliente tiene la obligación de restituir los Equipos en las mismas condiciones en las que fueron entregados, exceptuando el uso y desgaste razonables. Los tanques deben estar vacíos y limpios de todo el contenido según lo exijan las leyes, ordenanzas y reglamentaciones municipales, provinciales, territoriales y federales aplicables, incluidas, entre otras, las Leyes medioambientales, y de conformidad con los códigos, procedimientos y prácticas aplicables. El Cliente será responsable de todos los daños o pérdidas de los Equipos desde el momento en que el Cliente toma posesión de los Equipos hasta que los Equipos sean devueltos a la Ubicación de la tienda por el Cliente o su retiro por parte de United. En el caso de pérdida o destrucción del Equipo, o de la incapacidad o imposibilidad de devolver el mismo a United, por la razón que sea, el Cliente le pagará a United el importe completo del valor de lista de reemplazo del Equipo vigente en ese momento, más la tarifa de alquiler completa, tal como se especifica, hasta que el Equipo sea reemplazado. Si el Equipo es devuelto en condiciones dañadas o con desgaste excesivo, el Cliente le pagará a United el costo razonable de la reparación y pagará el alquiler del Equipo, con la tarifa de alquiler normal, hasta que se hayan finalizado todas las reparaciones. United no tendrá obligación alguna de comenzar el trabajo de reparación hasta que el Cliente le haya pagado a United el costo estimado de la misma. El Cliente acepta que United se reserva el derecho de cobrar a la tarjeta de crédito o a la cuenta del Cliente todo importe que el Cliente adeude, de acuerdo con lo establecido en esta Sección, en concepto de Equipos dañados o perdidos.
11.2. Disinfecting. durante un brote generalizado o mundial de una enfermedad infecciosa, en el caso del Equipo manipulado por una persona que se sepa o se sospeche que está infectada o del Equipo que se utilice en una zona de infección conocida o presunta, incluidas, entre otras, las instalaciones de atención médica y de pruebas (permanentes o temporales), el interior de las ambulancias y los laboratorios biológicos, el Cliente deberá desinfectar el Equipo de conformidad con los siguientes requisitos: (i) disinfection must be performed by an independent contractor acceptable to United; (ii) it must be documented to United’s satisfaction; and (iii) in the event Customer is unable to disinfect in accordance the Equipment, United will disinfect it and charge Customer for the costs incurred.
Reasonable wear and tear of the Equipment shall mean only the normal deterioration of the Equipment caused by ordinary and reasonable use on a one shift basis (as defined in Section 15 below). Lo siguiente no se considera como uso y desgaste razonable: (i) damage resulting from lack of lubrication, insertion of improper fuel or maintenance of necessary oil, water and air pressure levels, cavitation or freezing; (ii) except where United expressly assumes the obligation to service or maintain the Equipment, any damage resulting from lack of servicing or preventative maintenance suggested in the manufacturer’s operation and maintenance manual; (iii) damage resulting from any collision, overturning or improper operation, including overloading or exceeding the rated capacity of the Equipment; (iv) damage in the nature of dents, bending, tearing, staining, corrosion or misalignment to or of the Equipment or any part thereof; (v) wear resulting from use in excess of shifts for which rented; (vi) damage caused by adverse weather conditions; and, (G) any other damage to the Equipment which is not considered ordinary and reasonable in the equipment rental industry.
Customer agrees that if the Equipment is not returned by the end of the Rental Period, or if the Tanks are not in Empty Condition when United comes to the Customer’s Site to pick up the Tanks, United, in its sole discretion, may require Customer to do any of the following: (i) continue to pay the rental rate(s) applicable to the Equipment as specified in the Agreement; (ii) for periods less than 24 hours, pay the full daily rental rate applicable to the Equipment; (iii) pay any increased rental rate(s) in effect at the time of, or after, the expiration of the Rental Period; or (iv) assess a pickup charge if the Tanks are not in Empty Condition. El Cliente acepta que United se reserva el derecho de cobrar a la tarjeta de crédito o a la cuenta del Cliente todo importe que el Cliente adeude, de acuerdo con lo establecido en esta Sección, en concepto de devolución tardía de los Equipos.
Con respecto a los bienes que queden en los Equipos una vez finalizado el Período de alquiler, United no actuará como comodatario ni depositario de los bienes del Cliente ni de ninguna otra persona. United rechaza expresamente la custodia, el control o la responsabilidad de cuidar de los bienes del Cliente o de cualquier otra persona. United o sus representantes podrán extraer tales bienes de los Equipos. En ningún caso serán United o sus representantes responsables por la pérdida, el robo o el daño de bienes. Los bienes del cliente que queden en los Equipos una vez finalizado el Período de alquiler podrán considerarse abandonados y sin dueño de acuerdo con la ley estatal pertinente.
Los cargos de Alquiler comienzan cuando el Equipo deja la ubicación de la tienda y finalizan cuando los Equipos son devueltos a la tienda en el horario comercial habitual de United; o son retirados por United después de que el Cliente notifica a United que los Equipos están “fuera de alquiler” y obtiene un número de confirmación “fuera de alquiler” de United. Pick-up and delivery by United is subject to a “Delivery and Pick-up Service Charge”, the amount(s) of which are disclosed on the Rental and Service Agreement. Notwithstanding anything to the contrary in the preceding sentence, for the rental of Tanks, the rental period continues until Customer has emptied the Tanks of all contents and cleaned the Tanks in accordance with all applicable municipal, provincial, territorial and federal laws, ordinances and regulations including but not limited to Environmental Laws (“Empty Condition”). Rental charges do not include the cost of the Refueling Service Charge (defined in Section 16 below), any applicable Taxes, the cost of the Delivery and Pickup Service Charge, transportation surcharges, the cost of the Environmental Service Charge (defined in Section 17 below) or other miscellaneous charges, the amount(s) of which are disclosed on the Rental and Service Agreement. Además, United facturará al Cliente cualquier exceso adicional en el costo de limpieza o reparación, lo que incluye: (i) removal of any alterations made by Customer to the Equipment; (ii) restoration of the Equipment to its original configuration; (iii) re-lining or re-painting of Tanks; (iv) disposal of any contents left in Tanks; or (v) transportation to and from an approved repair facility. Los cargos por alquiler se acumulan durante los sábados, domingos y días festivos. Las tarifas de alquiler corresponden al uso normal en “un turno” basado en un día de ocho (8) horas, 40 horas semanales y 160 horas en un período de cuatro semanas. En el equipo motorizado, las operaciones que excedan un turno se cobrarán como sigue: una vez y media el cargo por alquiler para doble turno y dos veces el cargo por alquiler para triple turno. El Cliente le certificará a United, de modo veraz y exacto, la cantidad de turnos en los que se operó el Equipo. El derecho del Cliente de tener en su poder los Equipos finaliza al expirar el Período de alquiler y la retención de la posesión, después de este momento es un incumplimiento grave del Contrato.
Customer acknowledges that a refueling service charge (“Refueling Service Charge”) will be applied to all Equipment not returned with a full tank of fuel. El costo exacto del Cargo por el servicio de recarga de combustible puede variar, dependiendo de la tarifa que cobre la sucursal de la ubicación correspondiente en la fecha en la que el Cliente devuelva el Equipo. El Cliente reconoce que el Cargo por el servicio de recarga de combustible no será equivalente al precio de venta al detalle del combustible. El Cliente puede evitar el Cargo por el servicio de recarga de combustible al devolver el Equipo con el tanque de combustible lleno.
Due to the hazardous nature of some waste and other products, to comply with federal and provincial environmental regulations, and to promote a clean environment, United charges an environmental service charge (“Environmental Service Charge”) for certain rentals. Este no es un cargo impuesto por el gobierno. El cargo por servicio ambiental no está designado para un uso particular y se lo utiliza según el criterio de United. El cargo por servicio ambiental es del 2.00% del cargo por alquiler y no superará los $99.00. El Cliente reconoce que los artículos indicados en el Contrato de alquiler y servicio están sujetos al cargo por servicio ambiental y se compromete a pagar dicho cargo.
Se cobrará un depósito por el alquiler calculado (hasta 28 días) a la tarjeta de crédito del Cliente 24 horas antes de la hora de inicio del alquiler programado. Además de garantizar el pago de los cargos de alquiler en virtud del presente, el Cliente acepta que cualquier depósito del alquiler será considerado una garantía de cumplimiento pleno y total de cada uno y todos los términos de este Contrato por parte del Cliente. Ante el incumplimiento por parte del cliente, se descontará el depósito para los daños, costos o gastos en los que hubiere incurrido United como consecuencia de dicho incumplimiento.
Todos los montos adeudados restantes en virtud de este documento serán pagaderos en forma total después de que el Cliente reciba la factura. Customer acknowledges that timely payment of Equipment rental and Service charges is essential to United’s business operations and it would be impractical and extremely difficult to fix the actual damages caused by late payment. Customer and United agree that there shall be added to all past due charges a late payment fee equal to the lesser of two percent (2%) per month (24% per annum) on any such payments outstanding after 30 days, or the maximum amount allowed by applicable law. A partir del 1 de enero de 2021 y cuando lo permita la ley, United podrá imponer un recargo del 1.8% para los pagos con tarjeta de crédito en cuentas de crédito. Este recargo no es mayor que la tasa de descuento comercial de United para transacciones con tarjeta de crédito y está sujeto al impuesto a las ventas en algunas jurisdicciones. Rental rates do not include Taxes. Customer agrees that United reserves the right to charge the Credit Card and/or Customer’s account for any amount owed by Customer pursuant to this section due to late or past due payment(s), pickup or delivery charge(s), extended rental(s), rental or Service charges or Taxes. En caso de que el Cliente afirme que una transacción está exenta de impuestos, el Cliente acepta proporcionar un certificado de exención de impuestos válido. Si posteriormente la transacción es considerada imponible, el Cliente está obligado a reembolsar a United cualquier impuesto que se haya gravado y que sea atribuible al Cliente.
Con la excepción de los Medios especializados, el Contrato no es un contrato de venta, y el título con respecto a los Equipos seguirá perteneciendo a United en todo momento. Salvo que esté cubierto por un contrato suplementario específico firmado por United, el Cliente no tiene opción ni derecho a comprar el Equipo. El Cliente mantendrá el Equipo libre de todo privilegio del constructor y de todos otros gravámenes y cargas.
La reparación o el reemplazo de neumáticos y cámaras en los Equipos es responsabilidad del Cliente y no se incluyen en la tarifa de alquiler.
Se considerará que el Cliente está en incumplimiento si no paga algún monto a su vencimiento en virtud del presente; si no cumple, observa o acata alguna disposición de este Contrato. Pasa a ser “insolvente” (tal como se define en el presente) o si United prevé que el Cliente pueda convertirse en insolvente o, de otro modo, incurrir en incumplimiento. Si el Cliente está en estado de incumplimiento, United podrá realizar una o más de las acciones siguientes: (i) terminate the Rental Period; (ii) declare the entire amounts due hereunder immediately due and payable and commence legal action therefor; (iii) cause United’s employees or agents, with notice but without legal process, to enter upon Customer’s property and take all action necessary to retake and repossess the Equipment, and Customer hereby consents to such entry, re-taking and repossession and hereby waives all claims for damages and losses, physical and pecuniary, caused thereby and shall pay all costs and expenses incurred by United in retaking and repossessing the Equipment; or (iv) pursue any other remedies available by law. Customer shall be considered “Insolvent” if Customer shall generally not pay, or be unable to pay, or admit its inability or anticipated inability to pay its debts as such debts become due; make an assignment for the benefit of creditors, or petition or apply to any court or tribunal for the appointment of a custodian, receiver, or trustee for it or a substantial part of its assets; commence any proceeding under any bankruptcy, reorganization, arrangement, readjustment of debt, dissolution, or liquidation law or statute of any jurisdiction, whether now or hereafter in effect; have had any such petition or application filed or any such proceeding commenced against it in which an order for relief is entered or an adjudication or appointment is made; or take any action indicating its consent to, approval of or acquiescence in any such petition, application, proceeding or order for relief or the appointment of a custodian, receiver or trustee for all or any substantial part of its properties.
El Cliente conviene en mantener vigente, por cuenta y gasto del Cliente, los siguientes seguros: (i) commercial auto liability insurance with at least a per occurrence limit of $2 million; (ii) commercial general liability insurance (“CGL”) (providing coverage equal to or greater than the standard ISO CG 00 01 12 04 form) with limits of insurance not less than $2 million per occurrence and $4 million in the aggregate; and (iii) property insurance for the full replacement cost of the Equipment, including coverage for all risks of loss or damage to the Equipment. El Cliente deberá obtener pólizas de seguro que estipulen, o con cláusulas adicionales que estipulen, que toda la cobertura de seguro conforme a este documento es primaria y no contribuyente a otros seguros mantenidos por United. El Cliente designará a United como asegurado adicional para los reclamos que surjan del mantenimiento, la operación o el uso por parte del Cliente de los equipos que le alquila a United (con cobertura igual o superior al estándar ISO CG 20 28 07 04 o su equivalente) y, si corresponde, como beneficiario adicional en el seguro de bienes. Además, el Cliente acepta que el monto del seguro que United tiene disponible será por el monto completo de la pérdida hasta los límites de la póliza y no estará limitado a los requisitos mínimos de este Contrato. En el supuesto de que alguna póliza ofrecida de conformidad con lo establecido en este Contrato estipule que el seguro que se ofrece a un asegurado adicional no será más amplio que el exigido por contrato o expresado con otros términos pero con un significado similar, el Cliente acepta que nada de lo dispuesto en este Contrato tiene por finalidad restringir o limitar la amplitud de dicho seguro. Todos los deducibles y retenciones autoaseguradas serán responsabilidad exclusiva del Cliente. Todos los seguros exigidos por este Contrato incluirán una renuncia a los derechos de recuperación contra United o sus aseguradoras por parte del Cliente y sus aseguradoras, así como una renuncia a la subrogación contra United o sus aseguradoras. Las pólizas requeridas por este contrato deben estipular que United deberá recibir un aviso, con un mínimo de 90 días de anticipación, antes de cualquier cancelación. El Cliente deberá proporcionar a United una prueba documentada de toda la cobertura de seguro requerida. FOR RENTAL OF EQUIPMENT NOT LICENSED FOR ROAD USE, CUSTOMER MUST EITHER (1) ELECT TO NAME UNITED AS LOSS PAYEE EVIDENCING PROPERTY INSURANCE COVERAGE, OR (2) ELECT TO PURCHASE THE RENTAL PROTECTION PLAN (RPP).
El Cliente no subarrendará, subalquilará, cederá ni prestará el Equipo sin antes obtener el consentimiento escrito de United, y cualquiera de estas acciones por parte del Cliente, sin el consentimiento escrito de United, será nula y sin valor. Customer agrees to use and keep the Equipment at the Site set forth in the Agreement unless United approves otherwise in writing. United podrá, ocasionalmente y sin aviso al Cliente, transferir o ceder el Contrato o alguno de los Equipos, dinero u otros beneficios pagaderos o a pagar en virtud del presente. United may, in its sole discretion, engage subcontractors, agents, or other third parties to perform any or all of the Services or other obligations of United under this Agreement, without prior notice to or consent of Customer.
The terms and conditions set forth in Sections 25-38 below (the “Specialty Terms”) supplement the overall Rental Service Terms. All of the Rental Service Terms in this agreement apply to the specialty Equipment and Services listed below. In the event of a conflict between the overall Rental Service Terms and the Specialty Terms, the applicable Specialty Terms shall prevail.
“Trench Services” may include the engineering, delivery and pickup of the trench/shoring system (the “System”). El Sistema deberá ser utilizado en estricta conformidad con lo que establecen los datos tabulados del fabricante que se proporcionen a tal fin. United no formula ninguna declaración o garantía con respecto a tales datos y no será responsable de ellos. If United provides an on-Site observer (the “Observer”) to observe the installation of the System, neither the presence of the Observer at the Site nor the provision of the Trench Services by United shall relieve Customer, and Customer assumes full responsibility for, the construction means, methods, sequence, techniques and procedures necessary to use the Equipment, including but not limited to the assembly, installation, welding, maintenance, deflection, dewatering and removal of the System in accordance with the requirements of this Agreement, the Occupational Safety and Health Administration Act (“OSHA”) and all other applicable federal, provincial, territorial and local laws, rules, regulations, and ordinances. El Cliente acepta que será el único responsable de contratar, bajo sus propios costos y gastos, a una persona competente para supervisar la implementación y aprobación y de asegurar, que el ensamblaje, la instalación, la soldadura, la construcción, el mantenimiento, la flexión, la eliminación de agua y la remoción del Sistema, incluidas las revisiones de campo de estos, sean realizados y completados por o en nombre del Cliente en estricto cumplimiento con todas las leyes, ordenanzas y reglamentaciones municipales, provinciales, territoriales y federales o que de otro modo sean prescritas por órganos reguladores locales u organizaciones autorreguladoras.
“Scaffolding Services” may include the installation and dismantling of scaffolding, including all parts and accessories thereto. Unless otherwise agreed to by the parties in writing, Customer shall (i) provide a clean, unobstructed, and safe area to perform the Scaffolding Services; (ii) move planking, sidewall brackets, and guardrails as necessary for completion of the Scaffolding Services; (iii) install toe boards, mesh, and/or patch ties in holes; (iv) maintain and use the Equipment in accordance with all applicable municipal, provincial, territorial and federal laws, ordinances and regulations, including those relating to occupational health and safety and to the environment, as well as the manufacturer’s safety rules and instructions; (v) keep all persons (other than United employees) off and away from the Equipment during its erection and dismantling; (vi) take reasonable steps to protect all buildings, properties, and grounds, including but not limited to grass and landscaping; (vii) be solely responsible for providing all necessary and required fall protection to employees and others using the Equipment in compliance with occupational health and safety laws and regulations; and (viii) be solely responsible for determining if the ground, slab, roof, or structure(s) the Equipment is set upon is/are capable of supporting the loads, people and materials used and placed upon the Equipment. Además, el Cliente será responsable de obtener todos los permisos necesarios para los Servicios de andamiaje. Una vez completada la instalación, el Cliente firmará el Certificado de aceptación del Cliente que provee United.
27.1. “Fluid Solutions” means fluid storage, transfer and/or treatment, and includes but is not limited to, the rental of Tanks, pumps, filtration, and any accessories, attachments, or other items delivered to Customer, as well as any ancillary services thereto. Fluid Solutions may include the design, installation, operation, ongoing maintenance, monitoring and dismantling of the Fluid Solutions system (“Fluid Solutions Services”). El Cliente proporcionará mediciones precisas, especificaciones y cualquier otra documentación de respaldo para colaborar con los Servicios de soluciones para fluidos, según lo solicite United. Unless otherwise agreed to by the parties, Customer shall (i) have adequate lifting equipment on Site to load and unload during set up and break down; (ii) insert, remove and maintain sewer pipe plugs and suction screens as necessary; (iii) provide any and all containment and required matting; (iv) obtain any and all rights of way, permits and easements as necessary; (v) provide adequate staging areas, water sources and access thereto; (vi) provide necessary controls of erosion, odor and traffic, including Site restoration, as necessary; (vii) provide fueling and/or adequate power, including cable and an electrician, as necessary; (viii) perform daily inspection and maintenance of the Equipment during the Rental Period; and (ix) provide access at all times to the Fluid Solutions system and a clean, unobstructed and safe area to perform the Fluid Solutions Services.
27.2. Scope of Services and Change Orders. The scope of services (“Scope”) provided for each job shall be incorporated into the Agreement. A menos que se convenga específicamente en el Alcance, el Cliente, asumiendo su costo y gasto, obtendrá todos los permisos de edificación y construcción, inspecciones y certificados, así como todos los permisos y la autoridad necesarios para prestar los Servicios de soluciones para fluidos. If the type of liquid, including its constituents and other characteristics (for example, viscosity, turbidity), the volume or the rate of flow (whether due to weather or other factors not specifically under United’s control), or any other material information on which United relied when designing the Fluid Solutions Services materially change at any time, United shall notify Customer and request an emergency change order (“Emergency Change Order”). El Cliente reconoce que, debido a la naturaleza de los Servicios de soluciones para fluidos que se adaptan a la medida de la información y los datos específicos, en caso de tal cambio material, es fundamental que el Cliente responda de inmediato a cualquier Pedido de cambio de emergencia para evitar un derrame u otro incidente. Por lo tanto, el Cliente designará a uno o más representantes autorizados que estarán a disposición de United las 24 horas del día, los 7 días de la semana, los 365 días del año para dar respuesta a dichas solicitudes. El Cliente acepta que la aprobación verbal o escrita (ya sea por correo electrónico, mensaje de texto u otro documento) de dicho representante designado será vinculante y estará sujeta a los términos y condiciones establecidos en el Contrato. Además, si el representante autorizado del Cliente no responde de inmediato a dicha solicitud, el Cliente acepta que United, según su exclusivo criterio, podrá tomar las medidas que estime más eficaces para mitigar cualquier derrame, incidente o accidente y, además, el Cliente renuncia al derecho de oponerse a dicha acción, acepta que United no será responsable ante el Cliente u otra persona en relación con dicha acción, y que el Cliente será responsable de los costos adicionales en los que se haya incurrido en relación con ello.
27.3. Specialty Media. Specialty Media shall be deemed purchased under this Agreement on an “AS IS, WITH ALL FAULTS” basis and is non-refundable once delivered to Customer. Al vencimiento del Período de alquiler, el Cliente es responsable de vaciar y desechar todos los Medios especializados de conformidad con todas las leyes, ordenanzas y reglamentaciones municipales, provinciales, territoriales y federales aplicables, incluidas las relacionadas con la salud y la seguridad ocupacional y con el medioambiente. Todo Medio especializado usado que genere el Cliente está sujeto a la prueba de aceptación de la planta de desecho, lo que correrá bajo exclusiva cuenta y gasto del Cliente. La planta de desecho podrá volver a analizar en forma periódica los Medios especializados para asegurar que sigan siendo aceptables para su desecho. Si el análisis de Medios especializados determina que los Medios especializados usados no son aceptables para alguna planta de desecho designada, el uso de una planta de desecho alternativa podría derivar en un costo adicional y el Cliente pagará dicho costo adicional. El Cliente proporcionará a United alguna y toda la información exigida por la planta de desecho o United en lo que se refiere a la evaluación de la aceptación de los Medios especializados usados.
“Power and HVAC Services” may include power and Heating, Ventilation, and Air Conditioning (“HVAC”) system start-up support, installation of low voltage cables, installation of temporary chilled water piping, on-Site training for Customer’s employees, 24 hours per day/7 days per week technical assistance and on-Site support, and monitoring of selected installing trades. Por el presente, el Cliente da su consentimiento para que United recurra a un técnico independiente para que realice la instalación y preste los servicios de conexión de los Equipos, si el Cliente solicita los Servicios de electricidad y HVAC. A menos que las partes convengan lo contrario por escrito, el Cliente (i) realizará la inspección y el mantenimiento diarios de todos los Equipos durante el Período de alquiler; (ii) descontaminará los Equipos de cualquier producto químico o fluido peligroso; (iii) obtendrá todos los permisos e inspecciones reglamentarias necesarias; (iv) reemplazará los filtros de aire sucios en todos los sistemas de aire y acondicionadores de aire; (v) cargará y descargará todos los Equipos de alquiler de los remolques (si corresponde); (vi) eliminará todo el combustible de cualquier tanque de combustible complementario antes de retirar a los Equipos del servicio; (vii) abastecerá y/o reabastecerá de combustible todos los generadores, calderas o tanques de combustible con fueloil n.º 2; (viii) verificará y registrará los niveles de aceite en el generador a diario; (ix) permitirá que United preste servicio cada 250 horas a todos los Equipos; y (x) ofrecerá un electricista cualificado para que conecte y desconecte los Equipos al servicio de suministro eléctrico.
“Tool Services” may include tool tracking services, tool tracking software, utilization data (via printed/electronic reports), an on-Site technician to manage tools and other equipment, and a tool room, if needed. Unless otherwise agreed to by the parties, Customer shall (i) provide a safe location for the trailer where it can be housed for the duration of the project; (ii) provide power to supply electricity to the trailer (generator or plant power); (iii) install scaffolding around the trailer if the Site does not make use of the trailer’s stairs; (iv) supply United with information regarding access requirements, including but not limited to, Site-specific classes, drug testing requirements, fatigue day rules, etc., prior to delivery; and (v) supply United with a list of personnel authorized to check-in and check-out tools and/or allowed to request addition/removal of inventory.
For purposes of this Agreement, “Vehicle” means a motor vehicle or EV (as defined in Section 30.15 below) identified as the rental item(s) in a Rental and Service Agreement, reservation detail, or similar document; “Vehicles” collectively refers to each such Vehicle. For avoidance of doubt, a Vehicle is Equipment.
30.1. Lost Keys/Key Fobs/Lockouts. Si el cliente pierde las llaves y/o los llaveros remotos del Vehículo, United puede cobrarle al Cliente el costo del reemplazo de dichas llaves y/o llaveros remotos, y el costo de la entrega de las llaves y/o los llaveros remotos de reemplazo, y/o el costo del remolque del Vehículo a la ubicación de la tienda más cercana para abrir dicho Vehículo. Si el cliente u Operador calificado pierde las llaves y/o los llaveros remotos del Vehículo y solicita asistencia a United, United puede cobrarle al Cliente el costo de la entrega de las llaves y/o los llaveros remotos de reemplazo y/o el costo del remolque del Vehículo a la Ubicación de la tienda más cercana para abrir dicho Vehículo.
30.2. Mileage Charges; Additional Mileage Charges. For certain types of licensed, over the road Vehicles, the rental rate charged to Customer will include a specified number of miles per billing cycle. Customer will be charged for miles in excess of the specified number (the “Additional Mileage Charge”) upon the return of the Vehicle. The Additional Mileage Charge will be calculated by multiplying the number of additional miles driven as determined by the Vehicle’s odometer or Telematics Device (as defined below in Section 25(g)if applicable) by the charge per mile. La cantidad permitida de millas por ciclo de facturación y la tarifa de Cargos por millaje adicionales se reflejarán en el Contrato de alquiler, la orden de compra o documentos similares.
30.3. Accidents, Theft and Vandalism. El Cliente deberá informar, inmediatamente y de forma adecuada, sobre cualquier accidente, robo o vandalismo que involucre el Vehículo, a United y a la policía en la jurisdicción donde tenga lugar dicho incidente. El Cliente debe obtener información sobre testigos, otros vehículos involucrados y sus conductores, propietarios y seguros pertinentes siempre que sea posible. If Customer or any Qualified Operator (as defined below) receives any papers relating to such an incident, those papers must be promptly given to United. El Cliente y los Operadores calificados deben cooperar plenamente con la investigación que lleve a cabo United sobre dicho incidente y con la defensa de cualquier reclamo que surja. SI NO SE COOPERA DE FORMA PLENA, SE PUEDE ANULAR, PARCIAL O TOTALMENTE, CUALQUIER PROTECCIÓN DE RESPONSABILIDAD CIVIL ADQUIRIDA O PROVISTA POR UNITED. El Cliente y cualquier Operador calificado autorizan a United a obtener los registros o la información relativos a cualquier incidente, aceptan someterse a la jurisdicción de los tribunales correspondientes a la jurisdicción donde se produzca el incidente y renuncian a cualquier derecho a objetar dicha jurisdicción. “Qualified Operator” means any individual who is permitted by Customer to operate the Vehicle. This includes individuals identified in the Rental and Service Agreement as additional Qualified Operators(s). Todos los Operadores calificados deben tener una licencia de operador válida (si corresponde), experiencia y capacitación relevantes para manejar los Vehículos o el Equipo. Al manejar el Vehículo, el Operador calificado se considerará mancomunada y solidariamente responsable de las obligaciones del Cliente relacionadas con el Vehículo y de cualquier obligación que el Contrato de alquiler y servicio imponga al Operador calificado del Vehículo.
30.4. Third Party Charges. Los impuestos, la devolución de impuestos, las tasas de licencia de los vehículos, los recargos gubernamentales o de otro tipo y otros cargos similares se cobran/recuperan según las tarifas especificadas en los Detalles de la reserva según lo requiera la legislación aplicable. El Cliente es responsable de pagar dichos montos a United.
30.5. Cleaning. Al momento de la devolución, si el Vehículo, a discreción de United, requiere más que la limpieza estándar de United, United puede cobrarle al Cliente los costos reales en lo que incurra al realizar una limpieza profesional del Vehículo. Al momento de la devolución, según lo determine United a su discreción, el Cliente también pagará un cargo razonable por la limpieza del interior del Vehículo si hay manchas, suciedad, olores o derrames atribuibles al uso del Cliente que no se puedan limpiar según los procedimientos estándar de United posteriores al alquiler.
30.6. Smoking. United maintains a non-smoking fleet, including a prohibition on the use of e-cigarettes in the Vehicle. El Cliente pagará un cargo adicional si, al devolver el Vehículo, este huele o está sucio debido a humo o vapor de cualquier tipo.
30.7. Recovery Costs. Customer is responsible for recovery expenses, consisting of costs of any and all kinds (and including legal fees and court costs) incurred by United in recovering the Vehicle (i) under this Rental and Service Agreement; or (ii) if it is seized by governmental or regulatory authorities as a result of the use of the Vehicle by Customer, any Qualified Operator or any other operator with Customer.
30.8. Parking and Traffic Violations. EL CLIENTE SERÁ RESPONSABLE Y PAGARÁ SIN DEMORA TODAS LAS INFRACCIONES DE TRÁFICO Y ESTACIONAMIENTO, ASÍ COMO OTROS GASTOS Y SANCIONES, TODOS LOS GASTOS DE REMOLQUE, ALMACENAMIENTO Y CONFISCACIÓN Y TODAS LAS MULTAS INCURRIDAS MIENTRAS EL CLIENTE TIENE ALQUILADO EL VEHÍCULO. SI EL CLIENTE RECIBE UNA INFRACCIÓN DE TRÁFICO AUTOMÁTICA, SE COMPROMETE A PAGAR UN “CARGO POR SERVICIO DE INFRACCIONES DE TRÁFICO” QUE COMPRENDE EL MONTO DE DICHA INFRACCIÓN MÁS UN CARGO FIJO DE $20.00, QUE CORRESPONDE AL MONTO DE LOS COSTOS ADMINISTRATIVOS DE BOLSILLO DE UNITED POR EL SERVICIO DE GESTIÓN DE INFRACCIONES DE TRÁFICO. ESTE CARGO SE FACTURARÁ AL CLIENTE CUANDO UNITED RECIBA LA INFORMACIÓN RELATIVA A DICHA INFRACCIÓN Y LOS GASTOS RELACIONADOS CON ESTA, Y SE PODRÁ COBRAR EN UNA FECHA POSTERIOR.
30.9. Tolls, Violations and Fees. EL CLIENTE RECONOCE QUE ES RESPONSABLE DE TODOS LOS PEAJES Y LAS INFRACCIONES DE PEAJE, Y LOS PAGARÁ. SI EL CLIENTE UTILIZA UN SISTEMA DE PEAJE POR PLACA, O INCURRE EN UN PEAJE O UNA INFRACCIÓN DE PEAJE, EL CLIENTE ACEPTA PAGAR UN “CARGO POR SERVICIO DE PEAJE” POR ESTE SERVICIO. THE TOLLING SERVICE CHARGE IS THE AMOUNT OF THE TOLL PLUS TWENTY PERCENT (20%) TO COVER THE AMOUNT OF UNITED’S OUT-OF-POCKET ADMINISTRATIVE COSTS FOR ITS TOLL MANAGEMENT SERVICE. EL COSTO EXACTO SE CALCULARÁ Y COBRARÁ EN FUNCIÓN DEL USO REAL DE UN SISTEMA DE PEAJE POR PLACA O DEL PEAJE O LA INFRACCIÓN DE PEAJE EN QUE SE HAYA INCURRIDO. ESTE CARGO SE FACTURARÁ AL CLIENTE CUANDO UNITED RECIBA LA INFORMACIÓN RELATIVA AL USO DEL SISTEMA DE PEAJE POR PLACA Y/O DEL PEAJE O LA INFRACCIÓN DE PEAJE EN QUE SE HAYA INCURRIDO, Y LOS GASTOS RELACIONADOS CON ESTOS, Y SE PODRÁ COBRAR AL CLIENTE EN UNA FECHA POSTERIOR. EL CLIENTE PUEDE EVITAR EL CARGO POR SERVICIO DE PEAJE SI PAGA LOS PEAJES CON SU PROPIO TRANSPONDEDOR, CON OTRO SISTEMA DE PAGO DE PEAJE O SI EVITA TOTALMENTE LAS CARRETERAS CON PEAJE.
30.10. Other Charges; Miscellaneous. Cualesquiera otros cargos que se especifiquen en el Contrato de alquiler y servicio se cobrarán según las tarifas aplicables especificadas en dicho documento. Cualquiera de dichos cargos que se indiquen en el Contrato de alquiler y servicio como una tarifa diaria se deberá pagar por cada día de alquiler completo o parcial. Los cargos por el alquiler del Vehículo continuarán acumulándose hasta que se devuelva el Vehículo a United o, si el Vehículo fuera robado mientras está en posesión del Cliente, hasta que el Cliente informe sobre el robo a United y a la policía en la jurisdicción donde se produzca.
30.11. Vehicle Tracking Telematics; Return of Vehicle.
30.11.1. IN ORDER TO TRACK THE LOCATION OF VEHICLES THAT HAVE NOT BEEN TIMELY RETURNED, SOME VEHICLES MAY HAVE ELECTRONIC SERVICE TECHNOLOGY AND/OR TELEMATICS DATA COLLECTION, TRACKING AND/OR RELATED SERVICES SUCH AS A TELEMATICS DEVICE AND/OR CAMERAS LOCATED INSIDE AND/OR OUTSIDE THE VEHICLE (COLLECTIVELY “VEHICLE TRACKING DEVICES’’), IN WHICH CASE, CUSTOMER UNDERSTANDS THAT ITS ACCESS AND USE OF THE VEHICLE OR THE SERVICES (AND ANY DATA THAT MAY BE STORED IN CONNECTION THEREWITH) ARE SUBJECT TO THE VEHICLE, SERVICE PROVIDER’S AND/OR THE VEHICLE TRACKING DEVICE MANUFACTURER’S TERMS AND PRIVACY STATEMENT, WHICH MAY INCLUDE BUT NOT BE LIMITED TO OTHER TERMS, SERVICE LIMITATIONS, WARRANTY EXCLUSIONS, LIMITATIONS OF LIABILITY, WIRELESS SERVICE PROVIDER TERMS AND PRIVACY PRACTICES THAN THOSE SET FORTH IN THIS AGREEMENT. LAS GARANTÍAS ESTABLECIDAS EN LA SECCIÓN 9 DE ESTE CONTRATO NO SE APLICARÁN A LOS DISPOSITIVOS DE SEGUIMIENTO DE VEHÍCULOS Y UNITED NO OFRECE NINGUNA GARANTÍA, EXPRESA O IMPLÍCITA, CON RESPECTO A LOS DISPOSITIVOS DE SEGUIMIENTO DE VEHÍCULOS. ESPECÍFICAMENTE, UNITED RENUNCIA A CUALQUIER GARANTÍA IMPLÍCITA DE COMERCIABILIDAD, NO INFRACCIÓN E IDONEIDAD PARA UN FIN DETERMINADO CON RESPECTO A LOS DISPOSITIVOS DE SEGUIMIENTO DE VEHÍCULOS.
30.11.2. UNITED HAS NO OBLIGATION TO DELETE OR REMOVE ANY TELEMATICS OR OTHER DATA THAT MAY BE CAPTURED ON ANY VEHICLE TRACKING DEVICE OR VEHICLE RETURNED TO UNITED, WHICH MAY BE STORED AND HELD IN SUCH VEHICLE INDEFINITELY, EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW. SI DESPUÉS DE 30 DÍAS, UNITED NO PUEDE RECUPERAR EL VEHÍCULO, SE CONSIDERARÁ QUE EL VEHÍCULO SE HA CONVERTIDO ILEGALMENTE PARA USO DEL CLIENTE, Y UNITED PODRÁ EJERCER SUS DERECHOS LEGALES PARA COMPENSAR EL ROBO DEL VEHÍCULO. POR EL PRESENTE, EL CLIENTE RENUNCIA A TODOS Y CADA UNO DE LOS DERECHOS A OBJETAR LAS MEDIDAS ADOPTADAS POR UNITED PARA RECUPERAR UN VEHÍCULO QUE SE CONSIDERE RETENIDO ILEGALMENTE POR EL CLIENTE. EL CLIENTE RECONOCE QUE HA RECIBIDO Y COMPRENDE ESTE AVISO CON RESPECTO A LAS CONSECUENCIAS DE NO DEVOLVER EL VEHÍCULO ESTABLECIDAS EN ESTA SECCIÓN.
30.12. Remote Drop Off Service Fee. A remote drop off service fee will be applied if Customer returns the Vehicle to a different location from its originating location. The fee will be calculated based on factors including the type of Vehicle, time of year, and United’s cost in transporting the Vehicle from the return location. The charge will be disclosed when Customer notifies United that Customer is returning the Vehicle to a different location than where the vehicle originated. This fee can be avoided by returning the Vehicle to its originating location.
30.13. Customer Installation of Monitoring or Tracking Devices on Equipment. In certain cases, United may be willing to provide prior written consent to Customer to install, or cause to be installed, Customer-supplied or Customer-sourced dashboard cameras, telematics equipment and devices, and/or other digital and audio recording or tracking devices (collectively, “Customer Devices”) in the Vehicle. Customer is solely responsible for reviewing and procuring any necessary services and hardware and software required to operate such Customer Devices, including but not limited to Internet connectivity. In cases where Customer installs, or causes to be installed, a Customer Device on any Vehicle, Customer shall indemnify, defend, and hold United harmless for any liability, claims, losses, and/or damages incurred as a result of Customer’s actions or inactions including, but not limited to, those arising from or relating to: (i) actual or alleged bodily or personal injury to or death of any person; (ii) damage to or loss of use of the Vehicle and/or property of United, Customer or any third party; (iii) any contractual liability owed by Customer to a third party; (iv) any breach of, or inaccuracy in, the covenants, representations, and warranties made by Customer under the Agreement; (v) any violation by Customer or its vendors of any applicable ordinance, regulation, rule, or law of any federal, national, state, foreign, provincial, territorial, local or other government or any political subdivision or duly constituted public authority; or (vi) any lien or encumbrance arising out of or in connection with performance of Customer’s obligations under the Agreement.
30.14. Routine Maintenance/Daily Inspections. Unless otherwise agreed to in writing by the parties, Customer shall perform daily inspections on the Vehicle during the Rental Period. “Mantenimiento de rutina” se define como el reemplazo de insumos, como aceite de motor, refrigerante del radiador, líquido de frenos, líquido de dirección, escobillas, filtros y pastillas de freno. El Mantenimiento de rutina se realizará de acuerdo con las especificaciones del fabricante. Cuando se requiera Mantenimiento de rutina, el Cliente deberá llevar el Vehículo a uno de los proveedores de servicio aprobados de United. A list of approved vendors is accessible by scanning the QR code in the Vehicle or at the following link https://apps01.holman.com/locate/slocate.aspx?sessionkey=IFMS&custtype=adv.
30.15. Electric Vehicle Rental. In addition to (and not in lieu of) Sections 30.1. through 30.14., the following terms apply to the rental of a battery-powered motor Vehicle with a non-combustion engine that is identified as an EV or electric Vehicle rental item(s) in a Rental and Service Agreement, the Reservation Details, or similar document (an “EV”):
30.15.1. Los VE pueden recopilar información sobre la autonomía de la batería del VE; no obstante, dichos cálculos sobre la autonomía se proporcionan solo con fines de información general y no se garantiza que sean exactos o completos. El Cliente es responsable de mantener una carga adecuada de la batería del VE, como mínimo, un veinte por ciento (20%), en todo momento para garantizar que sea posible llevar el VE hasta una estación de recarga y, al finalizar el Período de alquiler, a la Ubicación de una tienda. La autonomía y la vida útil de la batería del VE están sujetas a cambios debido a diversos factores, como el clima, la temperatura, los objetos remolcados y las condiciones de conducción, que exceden el control de United. El Cliente es responsable del costo que cualquier remolque si no fuese posible conducir el VE como consecuencia de la batería baja. El Cliente no está autorizado a llamar a una grúa privada. Todos los servicios de remolque se deben coordinar a través de United.
30.15.2. Al finalizar el Período de alquiler, el Cliente debe devolver el VE con una carga mínima de la batería del veinte por ciento (20%).
30.15.3. En caso de recarga durante el Período de alquiler, el Cliente es responsable de todos los costos, servicios y cargos incurridos en cualquier estación de recarga o de supercargadores. El Cliente puede cargar el VE en cualquier estación, privada o pública, a su propio cargo. El Cliente es responsable de cualquier daño, cargo, multa o sanción que se imponga o se relacione con el uso de las estaciones de carga.
30.15.4. Subject to Ford’s Blue Oval Network terms and conditions, United’s Ford EVs may be able to access Ford’s Blue Oval Charging Network (the “BOCN”). En algunos casos, es posible que el Cliente deba registrarse para acceder a la BOCN y que incurra en cargos en determinadas ubicaciones de BOCN. Customer is responsible for all registration (including but not limited to Customer’s acceptance of and compliance with any terms and conditions and privacy policy required for access) and other fees charged by Ford or a third-party charging station. Cuando el Cliente usa una estación de carga de la BOCN para recargar el VE durante el Período de alquiler, y la BOCN factura dicho costo y cualquier otro costo en el que se haya incurrido en la estación de carga a United, en lugar de al Cliente, dichos cargos se facturarán al Cliente junto con un Cargo por servicio de recarga. As used herein a “Recharging Service Charge” means a flat fee of $1.00. El Cargo por servicio de recarga se facturará al Cliente cada vez que el Cliente cargue el vehículo en una estación de carga de la BOCN y se facture a United por dicha recarga. El propósito del Cargo por servicio de recarga es cubrir los costos administrativos de United por administrar el servicio de la BOCN. EL CLIENTE SE COMPROMETE A PAGAR EL CARGO POR SERVICIO DE RECARGA EN LOS CASOS EN QUE SE FACTURE A UNITED POR EL USO DE LA BOCN POR PARTE DEL CLIENTE, Y UNITED TRASLADARÁ DICHO CARGO AL CLIENTE. Dependiendo de cuándo se reciban de la BOCN, los costos de recarga y el Cargo por servicio de recarga pueden facturarse más adelante debido al tiempo de procesamiento.
30.15.5. El límite de carga de la batería de un VE se fijará en un noventa por ciento (90%) como máximo.
30.15.6. El Cliente es responsable de cualquier accesorio del VE, incluidos: los cables de carga y adaptadores de enchufe proporcionados por United con el VE. En caso de pérdida, robo o daño de cualquiera de los accesorios del VE, el Cliente será responsable de notificar de inmediato a United de modo que pueda sustituirse dicho accesorio del VE a cuenta y cargo del Cliente. El Cliente es responsable de devolver a United el llavero y todos los demás accesorios suministrados con el VE al finalizar el Período de alquiler y se le cobrará al Cliente cualquier accesorio del VE que se pierda, robe o sufra daños o que no se devuelva a United junto con el VE.
If included with Customer’s Equipment rental, Customer may access and use certain United-approved and supplied telematics devices (the “Telematics Device(s)”) and/or United supplied dashboard cameras and/or digital and audio recording devices (the “Dash Cam(s)”). Los Dispositivos telemáticos o las Cámaras para tablero frontal pueden incluir: dispositivos en el equipo, dispositivos portátiles y cualquier otro dispositivo telemático o de grabación, accesorios relacionados y el Sistema de gestión; pero excluirán cualquier Dispositivo del cliente, portal o herramienta de administración de terceros no operados, aprobados o suministrados por United. Certain Telematics Devices and/or Dash Cams provide on-demand access management to United Equipment and Vehicles and may be able to be configured through a web-based management system provided by United (the “Management System”). Pueden requerirse determinados requisitos de hardware y software, y acceso a Internet para el uso de los Dispositivos telemáticos o las Cámaras para tablero frontal.
31.1. Database Information; Management System. Prior to using a Telematics Device or Dash Cam and in connection with use of the Management System, Customer shall provide United with all information requested by United in each case, which may include, but is not limited to, any contact and other information related to any Qualified Operators that may use a Telematics Device or Dash Cam (the “Database Information”). Customer will use reasonable efforts to not provide identifiable information and otherwise anonymize or pseudonymize Database Information as practicable. Upon mutual agreement of the parties, if possible, United shall populate the Management System with such Database Information, and, after population, shall provide Customer with limited access to the Management System. El Cliente revisará la Información de la base de datos en el Sistema de gestión rápidamente para comprobar su exactitud y notificará a United de inmediato sobre cualquier error o imprecisión en la Información de la base de datos. En el caso de que el Cliente no notifique a United sobre algún error en la Información de la base de datos dentro de los siete (7) días posteriores a que se le otorgue al Cliente el acceso al Sistema de gestión, dicha información se considerará exacta y correcta. United no monitoreará ningún cambio realizado por el Cliente a los Dispositivos telemáticos, al Sistema de gestión ni a la Información de la base de datos. Customer is solely responsible for any changes to the Database Information and/or any other information contained in the Management System after access to the Management System is granted to Customer. United shall have no obligations to provide a portal or management tool with respect to Customer Devices. United no tendrá la obligación de acceder, completar, monitorear ni hacer cambios en ninguna plataforma de terceros.
31.2. Telematics Device and Dash Cam Overview. Prior to using a Telematics Device or Dash Cam, United may (if applicable and upon the Customer’s reasonable request) review certain features and functions of the Telematics Device and/or Dash Cam with the Customer. Cualquier uso de lo siguiente corre por cuenta y riesgo del Cliente: (i) a Telematics Device or Dash Cam by unauthorized personnel (including operators that are not Qualified Operators); (ii) any part or feature or functionality of a Telematics Device or Dash Cam not reviewed with the Customer by United (if review with United is available and applicable); (iii) a Telematics Device or Dash Cam in a manner inconsistent with the Documentation (as defined below); or (iv) any Customer Device, including any accompanying portals or platforms. CUSTOMER WAIVES AND RELEASES UNITED FROM ALL LIABILITY RESULTING FROM THE USES IDENTIFIED IN THIS SECTION 31.2(i)-(iv) AND WILL INDEMNIFY, DEFEND AND HOLD UNITED HARMLESS AGAINST ANY AND ALL DAMAGES OF WHATEVER KIND INCURRED BY UNITED IN CONNECTION WITH SUCH USE. Customer is solely responsible for preventing unauthorized use of Telematics Devices, Dash Cams, and Customer Devices it has rented or that are included with Equipment it has rented from United, including but not limited to preventing use of any part or feature or functionality of each Telematics Device or Dash Cam not reviewed with the Customer by United, as applicable. El Cliente no burlará ni deshabilitará, ni intentará burlar o deshabilitar, ninguna pieza del Dispositivo telemático o Cámara para tablero frontal ni las limitaciones de uso y de tiempo establecidas en el Sistema de gestión.
31.3. Documentation. United may provide reference guides, manuals, and other documentary information, either in writing or electronically, in connection with a Telematics Device, Dash Cam or Customer Device (“Documentation”). El uso del Dispositivo telemático, la Cámara para tablero frontal o el Dispositivo del cliente por parte del Cliente deberá estar en estricto cumplimiento de la Documentación.
31.4. Other Entities. Customer may allow other entities to use a Dash Cam, Telematics Device and/or the Management System, provided that such entities are Qualified Operators, have reviewed the use of the Dash Cam and/or Telematics Device with United personnel, and have reviewed the relevant Documentation. Customer shall be fully and solely responsible for the acts and omissions of such other entities, and of persons directly or indirectly employed by any of them, as Customer is for the acts or omissions of itself and persons directly employed by Customer. Nada incluido en este documento creará ninguna relación contractual entre United y alguna de las entidades o personas que no fuesen el Cliente.
31.5. Support and Maintenance. United shall provide certain maintenance and support services to Customer, including delivery of technical information, consulting, cooperation and assistance as may be reasonably necessary with respect to Telematics Devices and Dash Cams, provided that Customer has timely paid to United any amounts due under this Agreement and is not otherwise in breach of this Agreement. United puede brindarle asistencia al Cliente con respecto al uso del Sistema de gestión, a solicitud razonable del Cliente, dentro de los horarios comerciales razonables y sujeto a la colaboración suficiente del Cliente. El Cliente es el único responsable de verificar cualquier cambio realizado en el Sistema de gestión y de garantizar y confirmar rápidamente la exactitud de dichos cambios. El Cliente exime y libera a United de toda responsabilidad con respecto a los cambios realizados a solicitud del Cliente y por cualquier demora en la realización de dichos cambios.
31.6. Access to Data by United. In connection with the provision of Telematics Devices, Dash Cams and Customer Devices, United may access data, which may include personal information including precise geolocation and/or biometric data, which is held on or collected by Telematics Devices, Dash Cams and/or Customer Devices and United may use and disclose such data in order to improve its products, business and services. United puede acceder, recopilar, utilizar o divulgar para tales fines los datos proporcionados por el Cliente o recopilados por los Dispositivos telemáticos, las Cámaras para tablero frontal o los Dispositivos del cliente. United’s privacy policy, which describes how United collects, uses and shares data is located at https://www.unitedrentals.com/legal/privacy-policy. Telematics Devices or Dash Cams And, as applicable, customer devices, may retain data after being reassigned to subsequent customers. Customer shall PROVIDE ALL REQUIRED NOTICES AND obtain all required consents as may be required under any applicable law OR CONTRACT from its employees, contractors or other Qualified Operators to permit CUSTOMER AND/OR United’s collection and use of data under this Section and as otherwise provided in this Agreement. United puede revisar dichos datos, pero no tiene el deber de hacerlo, y no estará obligado a monitorear, evaluar o notificar al Cliente sobre tendencias u otros problemas asociados con dichos datos. Customer is solely responsible for: (a) monitoring use of the Telematics Devices, Dash Cams and Customer Devices and (b) reviewing and reacting to any trends or other issues present in data or behavior reflected by such data.
31.7. Termination of Access. United reserves the right to terminate Customer’s access and use of a Customer Device, Telematics Device, and/or Dash Cam at any time, in United’s sole discretion. Una vez finalizado el acceso, el Cliente no intentará usar dicho Dispositivo del cliente, Dispositivo telemático o Cámaras para tablero frontal. La finalización del acceso puede derivar en la pérdida de datos.
31.8. Prohibited Applications. Telematics Devices are not designed or intended for use in connection with the following: (i) aeronautic or aerospace applications; (ii) nuclear and other high-risk facilities; (iii) transportation systems or the delivery of oil, natural gas, or any other combustible liquid or gas; or (iv) any other application in which the failure of a Telematics Device could lead to personal injury, death or other material consequence (the “Prohibited Applications”). También se consideran Aplicaciones no autorizadas la eliminación, alteración o modificación de los Dispositivos telemáticos o Cámaras para tablero frontal. El Cliente no usará Dispositivos del cliente, Dispositivos telemáticos o Cámaras para tablero frontal para o en relación con ninguna de las Aplicaciones no autorizadas, a menos que reciba la aprobación expresa por escrito de uno de los directores ejecutivos de United. United is not liable, in whole or in part, for any claim or damage arising from any use of the of Customer Devices, Telematics Devices or Dash Cams in connection with any Prohibited Applications even if United has authorized such use or has been informed in writing (or otherwise) of such usage. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD UNITED HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES, AND LIABILITIES ARISING OUT OF ANY SUCH PROHIBITED APPLICATIONS OF THE CUSTOMER DEVICES, TELEMATICS DEVICES OR DASH CAMS.
If included with Customer’s Equipment rental, Customer may access and use a remote monitoring system that consists of a gateway and various wireless sensors that allow for remote monitoring (the “Wedge System”) and which may include optional features such as (i) thermocouple adapters (the “TCA”), (ii) a control box device (the “Smart Heater Control Box”) that may be connected to a Heater (as defined below) through its thermostat receptacle, (iii) login credentials to a secure website that may be accessed via Customer’s network (the “Software”), and (iv) documentation describing the operation of the Smart Heater Control Box and Software (the “Smart Heater Documentation” and collectively with any related hardware documentation, the “Wedge System Documentation”) that permits remote monitoring, and start-up/shutdown of any space heaters manufactured by third parties that United has rented (or has agreed, or is agreeing, to rent) to Customer under the Rental and Service Agreement (each, a “Heater”; and, with the Smart Heater Control Box and the Software, collectively, the “Smart Heater System” and shall be deemed part of the Wedge System, if applicable) and to the extent that the Customer elects to rent the Smart Heater System, such components will only be used in connection with a Heater.
32.1. Operation of the Wedge System; Maintenance. Customer shall ensure that the Wedge System is operated only by employees of Customer (or, if Customer is an individual, only by Customer) who have received training and instruction from United in the safe operation of the Wedge System (“Authorized Operators”). The Wedge System is certified for indoor use only but may be used outdoors in connection with the requirements of this Section 32 and the Wedge System Documentation. El Cliente se asegurará de que nadie más que United altere, repare, abra o modifique cualquier componente del Sistema Wedge, salvo que el Cliente pueda utilizar cualquier botón de “reinicio” en una Caja de control del calentador inteligente para reiniciarla. United no tiene ninguna obligación de inspeccionar el Sistema Wedge o el Calentador, pero puede, a su entera discreción, inspeccionar cualquier componente del Sistema Wedge (y en el caso de una Caja de control de calentador inteligente, si corresponde, el Calentador al que está conectado) en cualquier momento y dondequiera que se encuentre.
32.2. Warnings; Appropriate Signage. El Cliente se asegurará de que cada Operador autorizado: (i) takes all requisite training; and (ii) operates the Wedge System in accordance with all such Wedge System Documentation, training and warnings. Customer shall also be responsible for and agrees to post United-provided warning signs for as long as any of the Wedge System components are at the Site. El Cliente no operará el Sistema Wedge sin antes asegurarse de que se coloquen las señales de advertencia adecuadas.
32.3. Temperature Measurement Tool. As additional functionality within the Wedge System (and as described in the Wedge System Documentation), United provides a temperature measuring tool, which may assist in estimating the temperature of poured concrete, installed roofing or other objects at a worksite (the “Temperature Measuring Tool”). Customer acknowledges and agrees that (i) estimations of temperature provided by the Temperature Measuring Tool are for informational purposes only and may not be accurate or complete; (ii) the Temperature Measuring Tool is not calibrated to meet any compliance requirement, including but not limited to ISO 9001; (iii) Customer’s installation of the TCA and wireless sensors (and the type and length of cable selected by Customer) may contribute to inaccuracy of the Temperature Measuring Tool; (iv) the Temperature Measuring Tool is an estimating technique and not a substitute for any destructive testing (i.e. break tests) that may be required by the American Society for Testing and Materials (“ASTM”) or any applicable law or regulatory requirement; and (v) Customer will independently verify the strength of any concrete measured with the Temperature Measuring Tool, monitor such concrete’s ongoing strength independently, and comply with the ASTM standards and applicable law and regulatory requirements at all times. La Herramienta de medición de temperatura no sustituye el cumplimiento de las normas de la ASTM ni de ningún otro estándar y no se puede utilizar para cumplir o satisfacer ningún requisito industrial, legal o reglamentario.
32.4. Software Access Right; Raw Data. Subject to this Agreement, United grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access the Software through a web portal via Customer’s computers or Customer’s employees’ personal computers for use and testing in combination with the Wedge System located at the Site during the term of this Agreement. Customer acknowledges that United will obtain incidental information about the Site and the functionality of the Wedge System at the Site in connection with Customer’s use of the Wedge System (“Raw Data”). United conservará la propiedad de todos los Datos sin procesar y todos los datos, conceptos, productos, servicios, software, propiedad intelectual y otros derechos que surjan o estén relacionados con el uso, el análisis, la investigación y el desarrollo de los Datos sin procesar por parte de United o sus afiliados. United puede utilizar los Datos sin procesar para desarrollar, aumentar, modificar y mejorar tecnologías, herramientas, metodologías, servicios y ofertas; y para el desarrollo o rendimiento del análisis de datos u otra generación de información.
32.5. System Control; Customer Obligations. During the term of this Agreement, except as otherwise expressly provided in this Agreement, Customer has and will retain sole control over the operation and management of, and all access to and use of, the Wedge System, and sole responsibility for all access to and use of the Wedge System by any person by or through the Customer’s systems (if applicable) or any other means controlled by Customer. Durante la vigencia del presente Contrato, el Cliente deberá en todo momento: (i) set up, maintain, and operate in good repair the Customer systems on or through which the Wedge System is accessed; (ii) provide United all cooperation and assistance including its personnel with such access to Customer’s premises and Customer systems as is reasonably necessary for United to perform its obligations; (iii) perform active monitoring of the Wedge System with no less care and diligence than a reasonably prudent operator of commercial heaters or other equipment would perform with respect to heaters or other equipment without remote operations; (iv) ensure that all information placed into the Software is accurate and complete, and assume any risk of liability or inaccuracy due to inaccurate information; (v) notify United immediately if it learns of any unauthorized use or breach of security of the Wedge System; and (vi) not permit any other person to access or use the Wedge System except as expressly permitted by this Agreement.
32.6. Restrictions. El Cliente será el único responsable del uso del Sistema Wedge y de garantizar que los Operadores autorizados de dicho sistema cumplan en todo momento con la Documentación del Sistema Wedge. Customer shall not (i) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Smart Heater Control Boxes or Software or any other component of the Wedge System to any person, including on or in connection with the internet or any time-sharing, service bureau, software as a service, cloud, or other technology or service; (ii) bypass or breach any security device or protection used by or with the Smart Heater Control Boxes or the Software or any other component of the Wedge System; (iii) input, upload, transmit, or otherwise provide to or through the Software any information or materials that are inaccurate, unlawful or injurious, or contain, transmit, or activate any harmful code; (iv) damage, destroy, disrupt, disable, impair, interfere with, or otherwise impede or harm in any manner the Software or any other component of the Wedge System; (v) access or use the Wedge System for purposes of competitive analysis of the Wedge System, the development, provision, or use of a competing software service or product or any other purpose that is to United’s detriment or commercial disadvantage; or (vi) otherwise access or use the Wedge System beyond the scope of this Agreement.
32.7. Suspension of the Software. Sin perjuicio de cualquier disposición en contrario en este Contrato, United puede suspender el acceso del Cliente al Software si United determina razonablemente que: (i) there is a threat or attack on the Software, the Wedge System or any infrastructure related to the Software; (ii) Customer’s or any Authorized Operator’s use of the Software disrupts or poses a security risk to the Software, the Wedge System, any intellectual property or infrastructure related to the Software, or to United or its other customers or vendors; (iii) Customer, or any Authorized Operator, is using the Software for fraudulent or illegal activities; (iv) United’s provision of the Software to Customer or any Authorized Operators is prohibited by applicable law; or (v) Customer otherwise breaches this Agreement. United realizará los esfuerzos comercialmente razonables para notificar por escrito al Cliente sobre cualquier suspensión de este tipo y para proporcionarle actualizaciones con respecto a la reanudación del acceso al Software después de cualquier suspensión. United no tendrá ninguna responsabilidad por los daños, responsabilidades, pérdidas (incluida cualquier pérdida de datos o beneficios), o cualquier otra consecuencia en la que el Cliente o cualquier Operador autorizado pueda incurrir como resultado de cualquier suspensión.
32.8. Intellectual Property. Como fue acordado por las partes, United conserva todos los derechos, títulos e intereses, incluidos los derechos de propiedad intelectual sobre el Sistema Wedge y sobre cualquier aumento, mejora o trabajo derivado de este. Except as provided in this Agreement, Customer does not acquire any rights, express or implied, in or to the Wedge System. If Customer or any of its employees or contractors sends or transmits any communications or materials to United suggesting or recommending changes to the Wedge System, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (collectively, “Feedback”), United shall own and is free to use such Feedback, including all moral rights in and to the Feedback which Customer hereby assigns to the United without further act or formality or any additional consideration, irrespective of any other obligation or limitation between the parties governing such Feedback.
“Storage and Office Solutions Services” may include the delivery, installation and removal of storage containers, ground level offices, office trailers, modular buildings, tent and fabric building structures and parts and accessories thereto. Unless otherwise agreed to by the parties in writing, Customer shall (i) provide unobstructed ingress and egress to the area where the Equipment will be located and provide a level, accessible, secure and safe area that will bear the weight of the Equipment where United will perform the Storage and Office Solutions Services; (ii) not move or allow others to move the Equipment without United’s prior written consent; (iii) not affix or anchor the Equipment to the ground or any structure unless specifically authorized by United; (iv) use and maintain the Equipment in good repair and working order (in accordance with applicable federal, provincial, territorial and local laws, rules, regulations and ordinances, including, without limitation, the OSHA, as well as the manufacturer’s safety rules and instructions); (v) furnish any parts, mechanisms and devices required to keep the Equipment in good mechanical working order, including but not limited to plumbing (including winterization), HVAC and electrical systems (including replacement of air filters and lightbulbs); (vi) pay for and provide United with the location of all utility connections and hookups; (vii) keep all persons (other than United employees) off and away from the Equipment during its delivery, installation and removal; (viii) be responsible for obtaining all required permits necessary for the Storage and Office Solutions Services; (ix) not store any hazardous materials in the Equipment; (x) remove all locks from the Equipment at the end of the rental term; (xi) ensure that the Equipment is clean and empty at the time of removal; and (xii) reimburse United for all missing Equipment and for the costs of repair as stated in Section 11 of these Rental and Service Terms. Con respecto a los bienes que estén en los Equipos, United no actuará como comodatario ni depositario de los bienes del Cliente ni de ninguna otra persona. United rechaza expresamente la custodia, el control o la responsabilidad de cuidar de los bienes del Cliente o de cualquier otra persona. El Cliente podrá tomar las medidas necesarias para resguardar los bienes. En ningún caso serán United o sus representantes responsables por la pérdida, el robo o el daño de bienes. United podrá (pero no tendrá la obligación de hacerlo) dejar bajo llave o asegurar de otra forma los Equipos, y el acceso del Cliente a los Equipos podrá verse limitado o condicionado de cualquier manera que United estime razonablemente necesaria.
When Customer rents autonomous or self-guided (by software or otherwise) equipment (“Autonomous Equipment”) pursuant to this Agreement, Customer’s use of such Autonomous Equipment is subject to the Autonomous Equipment manufacturer’s terms and privacy policy. Autonomous Equipment and its associated software collect, use, and disclose information, including personal information and other information regarding the use and operation of the equipment (collectively, “Autonomous Equipment Data”), and such disclosure may be made to the manufacturer of the autonomous equipment or other parties, including United. Tal como fue acordado por las partes, United conserva todos los derechos, títulos e intereses, incluidos los derechos de propiedad intelectual sobre todos los Datos del equipo autónomo y sobre cualquier aumento, mejora o trabajo derivado de estos. Salvo lo dispuesto en este Contrato, el Cliente no adquiere ningún derecho, expreso o implícito, sobre los Datos del equipo autónomo.
Temporary Structure” includes tents, clear span tents, frame tents, pole tents and tension structure tents or any other industrial tent or temporary shelter, including all accessories provided therewith and shall be deemed Equipment under this Agreement.
35.1. Delivery. Standard transportation charges include delivery/removal within seventy-five (75) feet of United’s truck, if delivery is outdoors, or the dock or front door on the ground floor, if indoors. Additional charges may apply for any deviations from this standard. Heavy equipment may be required for installation and/or removal of a Temporary Structure. United will not be responsible for any damage to the Site, the ground, or to any underground utility or sprinkler lines that may occur during this process.
35.2. Site Requirements. Prior to installation, Customer shall clearly mark and identify all underground utilities at the Site at which the Temporary Structure will be installed and notify United of the same. Customer agrees the Site shall (i) be free and clear of all obstructions of any kind affecting the erection and/or removal of the Temporary Structure; (ii) be of adequate size, with a minimum of ten (10) feet of space around the perimeter of the Temporary Structure for staking, pulling tops, and erecting the frame; and, (ii) have adequate ground texture to securely hold stakes for guying.
35.3. Removal. Once installed, the Temporary Structure may only be moved by United for an additional charge. Unless the parties agree otherwise, Customer must provide at least thirty (30) days’ advance written notice to schedule removal of the Temporary Structure, which will remain “on rent” until removed from the Site by United.
35.4. Customer Responsibilities. In connection with each Temporary Structure, the parties agree that Customer will be solely responsible for (i) procuring all permits; (ii) ground compaction for staking; (iii) all damages and costs associated with the staking in soft or otherwise unsuitable grounds; (iv) maintaining adequate safety precautions to prevent the public, any invitee, Customer employees, contractors or, other individuals from injuring themselves, particularly with respect to guy lines, poles, and stakes, which may lie outside the inner space of the Temporary Structure; and, (v) the condition of asphalt after the stakes are removed. Customer also agrees (a) that the Temporary Structure shall be for its sole use and benefit at the Site; (b) without the written consent of United, not to hang or attach any items, signage, stickers or decoration to the Temporary Structure; and, (c) not to remove or disassemble, or permit a third-party to disassemble or remove, the Temporary Structure.
35.5. Weather Related Conditions.
35.5.1. Unless otherwise stated in the Reservation Details, the Temporary Structure is not designed or constructed to withstand the weight and/or pressure of snow accumulation (a “Snow-Loaded Structure”) or extreme weather. Accordingly, Customer agrees to (1) keep all snow, ice and debris from the top of the Temporary Structure; and (2) evacuate the Temporary Structure when winds exceed thirty-five (35) miles per hour (or such greater wind speed as may be specified in writing by the engineer of record for the project), or when other unsafe conditions arise. Upon request, United will provide a non-site-specific copy of the engineering report illustrating a particular’s Temporary Structure’s design load. The parties agree that United shall have no liability for any events, damage or injury (weather related or otherwise) that cause the Temporary Structure to exceed its design limits.
35.5.2. To the extent Customer rents a Snow-Loaded Structure with an inflatable roof and pump system, Customer agrees it is solely responsible for providing power to, and performing daily inspections of, the roof pumps upon which the engineering performance of such structure relies, and promptly notifying United of any issues (e.g. power off, error codes, low pressure, etc.) (it being understood that United is not responsible for any damage in the event Customer fails to perform inspections or promptly notify United of any pump issues).
35.6. Disclaimers. NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT, THE TEMPORARY STRUCTURES ARE PROVIDED “AS IS.” NO OTHER WARRANTIES (WHETHER EXPRESS OR IMPLIED) APPLY. CUSTOMER ASSUMES ALL RISK FOR INJURY AND PROPERTY DAMAGE RELATING TO THE USE OF THE TEMPORARY STRUCTURE AND ACKNOWLEDGES THAT UNITED IS NOT RESPONSIBLE IN THE EVENT ANY ACT CAUSES THE STRUCTURE TO EXCEED ITS DESIGN LIMITS (SUCH AS, BUT NOT LIMITED TO, EXCESSIVE SNOW OR THE AFFECTS OF A TORNADO OR HURRICANE) OR FALL. IF THE TEMPORARY STRUCTURE IS DAMAGED OR RENDERED UNUSABLE FOR ANY REASON (INCLUDING ADVERSE WEATHER), CUSTOMER REMAINS RESPONSIBLE FOR THE CHARGES UNDER THE AGREEMENT. UNITED MAY, AT ITS SOLE DISCRETION, BASED ON TIME AND AVAILABILITY, INSTALL A REPLACEMENT STRUCTURE FOR AN ADDITIONAL CHARGE.
35.7. Cancellation. If Customer cancels its order for the Temporary Structure less than fourteen (14) days prior to the scheduled delivery date, Customer shall be responsible for all costs.
When Customer rents mats (including any tracking technology included thereon) (“Mats”), which shall be deemed Equipment under this Agreement, the following additional terms apply.
36.1. Rental Period: The Rental Period for the Mats will commence on the day the Mats are either (i) shipped to Customer at the staging area mutually agreed upon between the parties (the “Staging Area”) or, (ii) picked-up by Customer from a Store Location, and will conclude, as applicable, on the date the Mats are (a) returned to the Staging Area, (b) removed by United from another location mutually agreed upon between the parties or, (c) delivered to a Store Location, if Customer is handling transportation. As Mats may be delivered across multiple days, the Rental Period for some Mats may begin and end earlier than others.
36.2. Delivery. Mats will be delivered using a common carrier based upon the agreed number of loads per day. If more loads per day are required, additional charges may apply. Unless United is providing installation services, Customer agrees (i) to have sufficient people and machinery to promptly unload the Mats; and, (ii) that it will be responsible for installing the Mats, and subsequently removing the Mats from, the Site set forth in the Reservation Details.
36.3. Use; Location and Storage. In connection with the use of the Mats, Customer acknowledges and agrees that (i) the ground upon which the Mats will be used (including when any additional structures are placed on the Mats) will be suitable for the Mats and those additional structures; (ii) it is responsible for the maintenance and condition of the Mats while in its possession; and (iii) will only use the Mats in connection with the project identified in the Reservation Details. Customer also agrees that the Mats will only reside at the Staging Yard or the Site, and be segregated from, and not mixed with, non-United mats (it being understood that any mat mixed with the Mats will be presumed to be part of the Mats). Customer further agrees to keep up-to-date records of the location of the Mats, and upon request, provide copies to United. SUBJECT TO COMPLYING WITH ANY APPLICABLE SAFETY OR SECURITY REQUIREMENTS, CUSTOMER AGREES THAT UNITED HAS THE RIGHT TO ENTER ANY PLACE WHERE THE MATS IS USED, KEPT OR STORED TO INSPECT AND COUNT THE SAME.
36.4. Mat Services. Unless otherwise set forth in the Reservation Details, Customer agrees to the following in connection with any Services provided with the Mats:
36.4.1. Customer or its contractors will provide United with the Site information and documentation United requests to assess, plan, and perform the Services. If such information is not available, Customer agrees that United may rely upon information gathered from Google Earth (or a similar application) to perform the Services. Customer acknowledges and agrees that it is impossible for United to ensure the accuracy, completeness and sufficiency of such information, either because it is impossible to verify, or because of errors or omissions that may have occurred in assembling such information. Accordingly, United will not be liable for any losses or damages that result from such inaccurate or incomplete information.
36.4.2. Customer further agrees to: (i) ensure that access points to and from public roads, off-right of way (“Off-ROW”) roads and/or the right of way to the Site (the “ROW”), as applicable, be free and clear of all obstructions or adverse conditions that may affect the provision of Services or the physical safety of United’s employees; (ii) procure all necessary permits and approvals (including any approvals necessary for any Off-ROW private road access to the ROW); (iii) conduct any pre-construction surveys, including those related to the Site, Off-ROW routes or the ROW; (iv) ensure that the ground conditions necessary for the performance of the Services and the intended use of the Mats are satisfactory; (v) manage its other third-party contractors such that their services (including timetables or delays) do not interfere with, or impede, United’s provision of the Services (including, but not limited to, delaying any agreed-upon Service dates); and (vi) be responsible for the condition of the Site after the Mats are removed (it being understood that unless the Reservation Details states otherwise, United will have no obligation to restore the ground to its previous condition).
36.5. Mats Return; Replacement Fee.
36.5.1. Customer agrees to notify United no less than ten (10) days in advance of when it intends to begin returning the Mats. Unless the Reservation Details states otherwise, at the end of the Rental Period, Customer will return the Mats to the Staging Yard. Mats not returned to the Staging Yard, not available for pick-up at the agreed-upon location if United is providing removal services, not returned to the Store Location (if Customer is handling transportation) or, whose rental is extended beyond the Rental Period will be subject to the daily rate set forth in the Reservation Details. Prior to, and after the return date, and anytime Customer is in default, United will be entitled to use, without cost, the Staging Yard to store, count, inspect and load the Mats for reshipment. As Rental Periods may vary, United will regard any Mats returned as having been returned in the order in which they were delivered. To the extent United installs equipment for use at the Staging Yard or the Site for clean-up (i.e., dumpsters), Customer shall not use such equipment.
36.5.2. A replacement fee (a “Replacement Fee”, which fee is set forth in the Reservation Details), will be assessed for any Mat (A) not returned at the end of the Rental Period; or (B) returned in a condition so damaged that it is not suitable for further use (each a “Cull Mat”); provided, however, if all amounts were paid when due during the entire Rental Period and Customer is not otherwise in default under this Agreement, United will forgive the Replacement Fee for Cull Mats up to the attrition number set forth in the Reservation Details. The payment of a Replacement Fee as to any piece of Mats (including a Cull Mat) will not be interpreted as allowing Customer the right to keep or resell any Mats.
37.1 Definitions.
“Alarm Monitoring System” means an integrated security system consisting of hardware, software, monitoring services and live view capabilities designed to enable real-time surveillance, motion detection, alarm notification, event recording and remote access to visual feeds and system status for the purpose of monitoring Customer job sites, equipment yards, facilities or other designated commercial/industrial locations. Alarm Monitoring Systems are deemed to be Equipment under this Agreement.
“Alarm Monitoring Services” means any monitoring, deployment, installation, configuration, activation and other services offered or provided by United or the Monitoring Service Provider (as defined below) related to the Alarm Monitoring System purchased by Customer.
“Event” means an occasion when the Monitoring Service Provider receives data from the Alarm Monitoring System that requires or triggers a notification, alert or other communication in respect of Alarm Monitoring Services.
“Monitoring Hours” means the specified times in which Alarm Monitoring Services are required, as specified in an “End User Data Entry Form” or “Subscriber Information Form” (or other similar form used by United) with respect to a particular Site.
“Site Contact” means an individual or individuals authorized by the Customer in an “End User Data Entry Form” or “Subscriber Information Form” (or other similar form used by United) to receive notifications, alerts, and communications on behalf of Customer, including but not limited to calls regarding alarm activations, system malfunctions, and other Events. The Customer shall provide United with current contact information for each Site Contact and shall promptly notify United of any changes to this contact information or designation.
37.2 Alarm Monitoring Services; Notifications. If Customer has agreed to purchase Alarm Monitoring Services, the following provisions will apply: (i) Customer acknowledges that United has entered into a monitoring agreement (including any replacement thereof, the “Monitoring Agreement”) with a third party central station monitoring provider (the “Monitoring Service Provider”) to provide Alarm Monitoring Services to United’s customers; (ii) Customer authorizes United to engage the Monitoring Service Provider to provide Customer with the Alarm Monitoring Services; (iii) Customer authorizes United to perform, on Customer’s behalf, any Customer obligations under the Monitoring Agreement, and to the extent that United is unable to perform any of United’s or Customer’s obligations without Customer’s assistance, Customer will provide such assistance promptly following request therefor; (iv) Customer will comply with all federal and provincial privacy laws applicable to the Alarm Monitoring System and Customer will obtain, at its expense, all alarm permits required by applicable law and will be responsible for paying any fines or other charges for false alarms; (v) United may terminate the Monitoring Agreement and United’s obligations, if any, with respect to the Alarm Monitoring Services, at any time, in United’s sole discretion, but when commercially reasonable will provide Customer with ten (10) days’ written notice if the provision of the Alarm Monitoring Services is suspended or terminated by the Monitoring Service Provider; (vi) the Monitoring Service Provider shall not be required to give notification of an alarm signal if it has reasonable grounds to believe that an emergency condition does not exist. The Monitoring Service Provider shall also have authority to give notification of an alarm condition to persons and authorities not designated as Site Contacts if the Monitoring Service Provider, in its reasonable judgment, believes it prudent to do so and (vii) Customer acknowledges that the Monitoring Service Provider will not be obligated to provide Alarm Monitoring Services to Customer during any period in which the Alarm Monitoring System located at Customer’s premises is disabled, damaged or in a state of disrepair, or if Customer has repeatedly failed to use such Alarm Monitoring System properly or follow procedures recommended by United or the Monitoring Services Provider.
37.3 Alarm Monitoring Services; Notifications. Alarm Monitoring Services may enable Customer to communicate with and have certain devices monitored by the Monitoring Service Provider at certain mutually agreed times, including during an Event. It is Customer’s sole responsibility to notify the Monitoring Service Provider if and when Customer (or anyone else) will be on Site during Monitoring Hours so that Alarm Monitoring Services may be suspended during the specified hours. The provision of Alarm Monitoring Services may require that the Monitoring Service Provider communicate with the Customer or its Site Contact(s), which may take different forms, including a live operator telephone call, a pre-recorded telephone message using an autodialer, or an SMS or other form of text message or some other form of electronic communications. United and the Monitoring Service Provider will communicate with the Customer at the telephone number provided. Customer will (i) inform Site Contact(s) that the Monitoring Service Provider will communicate with them at such number; and (ii) has obtained permission from the Site Contact(s) for the Monitoring Service Provider to communicate with them at such telephone number. Customer hereby expressly consents to United and/or the Monitoring Service Provider sending notifications in connection with Alarm Monitoring Services. Alarm Monitoring Services may not be available in all jurisdictions of Canada. If an Event is triggered from a jurisdiction where Alarm Monitoring Services are unavailable, neither United nor the Monitoring Service Provider shall have any obligation to provide the Alarm Monitoring Services, and United and the Monitoring Service Provider shall not have any liability for any failure to provide the Alarm Monitoring Services and/or respond to an Event. The Alarm Monitoring System will not be able to communicate with United or a third-party service provider if Customer’s network is inoperable, has been disconnected, interrupted, or interfered with, or is otherwise damaged or incompatible.
37.4 False Alarms. United and/or the Monitoring Service Provider may attempt to contact Customer to confirm whether an Event constitutes a false alarm or similar Event. If United or the Monitoring Service Provider is unable to contact Customer, or if United or the Monitoring Service Provider questions the response it receives upon such contact, then United or the Monitoring Service Provider may attempt to notify the police or other legal authorities. Customer will use best efforts to prevent false alarms and will defend, indemnify and hold harmless United and the Monitoring Service Provider from and against any losses and claims arising from or related to any false alarms. Customer must promptly pay (or reimburse United) any fines, fees, costs, expenses, and penalties relating to the Alarm Monitoring System or Alarm Monitoring Services assessed against Customer, United, the Monitoring Service Provider, or any other third-party service provider by any person or entity, including any court or governmental agency or any person or entity acting on behalf of such court or agency.
37.5 Battery-Powered Devices; Wireless Devices. All battery-powered device(s), including but not limited to motion detectors, door and window contact transmitters and other detection sensors installed as part of the Alarm Monitoring Services are not connected to the electrical system at the Site and require batteries to operate. These battery-powered detection sensors will not operate, and the alarm will not sound, if the batteries are low or dead. Customer shall not perform any battery related service, maintenance, or replacement. Customer is responsible for requesting battery related service, maintenance, and/or replacement from United. Battery-powered and/or wireless devices will not communicate with the Alarm Monitoring System, and the Alarm Monitoring System will not function if wireless communication for the devices is impaired. These wireless devices may or may not use encryption and/or authentication technology and are vulnerable to intentional or unintentional interruption, interception, corruption and tampering. Customer is solely responsible for inspecting and cleaning all equipment and device-related sensors and performing all maintenance (except with respect to battery replacement or service, which shall be conducted by United following request by Customer) required by all applicable owner’s manuals, instructions, and warnings issued by United or any product manufacturer.
37.6 First Responder Dispatch. The provision of Alarm Monitoring Services is subject to federal, provincial, territorial and local laws, rules, ordinances and practices, which may impact Customer’s ability to receive adequate or complete services, including emergency services dispatch. Customer is solely responsible for all information it provides to United and/or the Monitoring Service Provider, including any Site location information, which must be accurate and complete at all times.
37.7 Monitoring Services and Data Access. In addition to Customer’s obligations under Section 6 of the Agreement, Customer shall be responsible for implementing appropriate network security measures for Customer’s systems used in connection with the Alarm Monitoring Services. Live monitoring, Event notification and cloud-based data storage services are dependent on Customer’s other service providers, telecommunications networks and internet connectivity, which may be subject to interruption, degradation, or failure. Recorded video, images or event data may be stored on third-party servers or cloud platforms and are subject to retention limits, storage fees or automatic deletion after specified periods. Customer is solely responsible for backing up, downloading, preserving or archiving any data it wishes to retain beyond any applicable retention period established by such third parties. Customer will not have access to any of the data beyond the applicable retention periods(s) or earlier expiration or termination of the Rental Period. Alarm Monitoring Systems are not a substitute for onsite personnel, professional security services or law enforcement response and Customer uses Alarm Monitoring Services at its own risk.
37.8 Customer Approval of Coverage Areas. Customer is solely responsible for the location, placement, orientation, configuration, sensitivity settings, and coverage areas (including field of view and audio coverage) of all cameras, sensors, detectors, and other Alarm Monitoring System components (collectively, “Customer System Configuration”). Prior to Alarm Monitoring Services being activated, Customer shall (a) review the areas, activities, events, conditions, persons, and property that may be observed, monitored, detected, recorded, or otherwise captured by the Alarm Monitoring System to confirm by giving notice to United that the Customer System Configuration is compliant with applicable law and addresses Customer’s operational, security and legal requirements; and (b) to the extent the Customer System Configuration is not compliant with applicable law and/or does not address Customer’s operational, security and legal requirements, Customer will adjust the Customer System Configuration or request that United do so (as applicable) and Customer will repeat the foregoing review. Neither United nor the Monitoring Service Provider shall have any responsibility or liability for claims arising from the Customer System Configuration.
37.9 Data Collection, Privacy and Surveillance Notices. CUSTOMER SHALL PROVIDE ALL REQUIRED NOTICES AND OBTAIN ALL REQUIRED CONSENTS AS MAY BE REQUIRED UNDER APPLICABLE LAW OR CONTRACT FROM INDIVIDUALS WHO MAY BE SUBJECT TO SURVEILLANCE OR RECORDING BY THE ALARM MONITORING SYSTEMS SUFFICIENT TO PERMIT CUSTOMER AND THE MONITORING SERVICE PROVIDER TO COLLECT, USE, STORE AND TRANSMIT VIDEO, IMAGES, AUDIO (IF APPLICABLE) AND OTHER DATA UNDER THIS AGREEMENT. Customer shall not use any recorded video or audio for any unlawful purpose. Customer shall post appropriate signage or provide other legally compliant notice at all locations where Alarm Monitoring Systems are deployed.
37.10 Data Deletion. Neither United nor the Monitoring Service Provider shall have any obligation to preserve, return or provide access to, and shall be entitled to delete without any recourse by Customer, any such data after the termination or expiration of the Rental Period.
38.1 Definitions.
“Bundled Offering” means Digital Connectivity Services provided solely as an incidental and ancillary service offering in connection with Hardware rented by Customer from United, where the internet connectivity is supplied and provided exclusively by an ISP.
“Digital Connectivity Services” means: (a) connectivity services incidental and ancillary to the rental of Hardware (including, without limitation, portable/integrated mobile storage units) provided by an ISP or as standalone pass through ISP offerings that may include wireless high-speed internet access (“Wi-Fi”) and related connectivity services, (b) associated Hardware, devices, and ancillary materials that United may supply, and (c) any setup, configuration, or enablement services performed for Customer’s use of Wi-Fi access, which in the case of (a) and (c) are provided exclusively via an ISP and not by United.
“Facilitated Offering” means a Digital Connectivity Services pass-through, referral, or other arrangement under which United facilitates a commercial arrangement between Customer and an ISP for Customer-owned or ISP-owned Hardware.
“Hardware” means any routers, antennas, modems, access points, bridges, cables, gateways, cabling, power supplies, mounts, or other tangible equipment provided, rented, leased, or made available by United or an ISP in connection with the Digital Connectivity Services. Hardware owned or made available to Customer by United shall be deemed to be “Equipment” in and for all purposes of the Rental Agreement.
“ISP” means a third party internet service provider engaged on behalf of Customer to install, activate, deliver, maintain, and/or support internet or other connectivity for the Digital Connectivity Services, which includes, without limitation, any managed service provider (“MSP”).
“Site” means Customer’s premises, facility, jobsite, or other designated location(s) where the Digital Connectivity Services are installed or used.
38.2 Nature of the Services. United may provide Hardware and related services and facilitate Customer’s access to Wi-Fi and other connectivity services in connection with the Digital Connectivity Services. Digital Connectivity Services may be provided as a Bundled Offering, or in a Facilitated Offering. United is not an agent, partner, or joint venturer of any ISP. Depending on the offering model, United or the ISP may perform delivery, installation, activation, and configuration of the Hardware at the Site.
38.2.1 Bundled Offering. For Bundled Offerings, United partners with third-party ISPs to allow ISPs to provide Wi-Fi and other connectivity services for the Digital Connectivity Services, which are delivered with United renting and providing all necessary Hardware. United may provide first-level technical troubleshooting and administrative support, but does not resell, operate, manage, or control the underlying network or transmission of data. Customer expressly authorizes and consents to the engagement and use of any ISP selected by United to: (i) perform any necessary Site assessments; (ii) install, activate, and configure the Digital Connectivity Services and Hardware; (iii) provide, deliver, and maintain the underlying internet service; and (iv) provide troubleshooting, network support, and related services, whether remotely or on-Site. Customer agrees that the ISP may contact Customer directly regarding installation, service delivery, maintenance, billing, and troubleshooting, support and other related services, and may be provided Customer’s contact information and Site details for these purposes. United’s support activities, if any, are limited to first-level troubleshooting, administrative assistance, basic issue intake, and escalation to the ISP, and do not include network management, traffic inspection, routing control, bandwidth allocation, or content monitoring.
38.2.2 Facilitated Offering. For Facilitated Offerings, United will connect Customer with one or more third party ISPs to assist Customer in procuring Digital Connectivity Services where Customer owns Hardware or requires that an ISP provide such Hardware in connection with Digital Connectivity Services. Under this model, United acts solely as a commercial facilitator or payment intermediary, and United will enter into an agreement with an ISP to provide the Digital Connectivity Services to Customer. United does not own, rent, resell, install, operate, access, maintain, or support the Digital Connectivity Services or any related Hardware of any ISP and has no ability to access or control Customer data or network traffic. United does not provide support for Facilitated Offerings.
38.2.3 Limitations. United: (i) is not an internet service provider, carrier, common carrier, telecommunications service provider, or telecommunications provider; (ii) does not sell, resell, lease, or provide internet access, transport, data transmission services, backbone services, or other telecommunications services; and (iii) does not operate, manage, or control internet connectivity or any communications network as a common carrier. Customer understands and agrees that all internet access, performance availability, routing, throughput, and support of connectivity are provided exclusively by the ISP and are subject to the ISP’s terms, policies, and acceptable use requirements, which are available upon request. Customer does not rely on United for network performance, security, regulatory compliance, or availability of internet services and the ISP is solely responsible for internet connectivity, routing, performance, troubleshooting, remediation of outages, security of the ISP’s network, content filtering (if any), and any obligations customarily assumed by an ISP.
38.2.4 No Service Level Guarantees. All availability, speed, throughput, latency, quality, and performance characteristics of the Digital Connectivity Services are provided by the ISP, may vary by location, network congestion, radio interference, weather, obstructions, or other factors, and are not guaranteed by United. No service level agreement, uptime commitment, remedy, or credit is or will be provided by United. Customer’s sole recourse for service availability or performance issues is through the ISP’s processes or pursuant to their agreement with the ISP, if any.
38.2.5 Hardware. Customer must not relocate, reconfigure, disassemble or modify the Hardware or network parameters without United’s (or the ISP’s, as applicable) prior written consent. Decommissioning of any Hardware by Customer must be coordinated with United. Rented or ISP-provided Hardware must be returned in good and working condition, normal wear and tear excepted.
38.3 Customer Responsibilities. In addition to Customer’s obligations under Section 6, Customer will: (a) cause sufficient electrical power, grounding, and environmental conditions, to be available; (b) secure and protect Hardware from loss, theft, damage, and destruction; (c) maintain the security of Customer’s own devices, systems, and applications; (d) comply with the ISP’s terms, policies, acceptable use requirements and all posted or communicated network or service rules; and (e) promptly notify United and the ISP of any detected service issue. El Cliente es el único responsable de lo siguiente: (i) the content of communications transmitted over the Digital Connectivity Services; (ii) traffic originating from or through Customer’s networks or devices; and (iii) any configuration changes Customer makes to the network or Hardware after initial setup.
38.4 Prohibited Uses. In addition to uses prohibited by the ISP, Customer will not, and will not permit others to, use the Digital Connectivity Services (including the Hardware) for: (a) infringing intellectual property, privacy, or publicity rights or posting unlawful or harmful content; (b) introducing malware or harmful code or sending spam or other unsolicited solicitations; (c) bypassing, probing, testing, or otherwise interfering with security or access controls without United’s written authorization; (d) engaging in phishing, pyramid schemes, deceptive practices, dissemination of spam or launching denial‑of‑service or similar attacks; (e) interfering with the Digital Connectivity Services or related networks, imposing unreasonable load, or restricting others’ use; (f) collecting user data without lawful authority and consent or compromising account security, including sharing credentials; or (g) engaging in unlawful activity or acting in any manner not authorized by the Agreement.
38.5 Security; Data. United does not monitor Customer traffic or content and is not responsible for securing Customer devices, applications, or data, or any connectivity services provided by ISPs. Customer is solely responsible for implementing and maintaining appropriate administrative, physical, and technical safeguards (including encryption, authentication, segmentation, and endpoint protection) commensurate with the sensitivity of Customer’s data and operations. United and/or the ISP may collect technical telemetry, device identifiers, traffic volumes, diagnostic data, and other operational information for provisioning, support, maintenance, security, analytics, and service improvement. United’s handling of personal information, if any, is subject to United’s applicable Privacy Notice (“Privacy Notice”). Customer alone remains responsible for any and all notices and consents required for Customer’s end users.
38.6 Limitation of Liability. United’s total aggregate liability arising from or related to the Digital Connectivity Services will not exceed the total amount paid by Customer to United for the Digital Connectivity Services in the twelve (12) months immediately preceding the event giving rise to a claim.
The Agreement, and any Addendum hereto, represent the entire agreement between Customer and United with respect to the Equipment, the rental of the Equipment, and the Service(s) or arranged by United. If Customer has waived the need for Customer’s signatures on subsequent agreements for United to rent Equipment and/or provide or arrange Services that are not covered in the initial Reservation Details, then this Agreement applies and shall be deemed to apply all such subsequent rentals of Equipment and/or provision of Services to Customer. No hay declaraciones o acuerdos verbales o de otro tipo que no estén incluidos aquí. No podrá cambiarse ninguno de los derechos de United o del Cliente, y no podrán extenderse los términos y condiciones de este Contrato, excepto por escrito y con la firma de United y del Cliente, o si el Cliente lo acepta en línea sin firma. Todo uso del número de orden de compra del Cliente en el Contrato es únicamente para conveniencia del Cliente, y los términos y condiciones, ya sean verbales o escritos, que sean distintos o incongruentes con los términos y condiciones contenidos en este documento, son rechazados por United mediante el presente.
Los términos y condiciones del presente Contrato prevalecerán por sobre los términos y condiciones preimpresos que impliquen un conflicto y que se incluyan en la orden de compra del Cliente u otros documentos similares, y por el presente United rechaza estos otros términos. En el supuesto en que United firme la orden de compra del Cliente u otro documento similar, dicha firma será exclusivamente a los fines de reconocer la orden; siendo la intención expresa de las partes que el Contrato y estos términos y condiciones sean los que rijan todas las transacciones de alquiler y servicio.
El Cliente acepta que todo reclamo o proceso entablado por el Cliente en relación con este Contrato se llevará a cabo en forma individual, no en forma general, colectiva o representativa, y que los reclamos o los procesos de una persona no podrán consolidarse con otros reclamos o procesos. El Cliente no demandará a United como demandante colectivo o representante colectivo, no se unirá como miembro colectivo ni participará de manera alguna como parte adversa en una demanda colectiva en contra de United. Sin embargo, este párrafo no contiene nada que limite el derecho del Cliente a presentar una demanda como demandante individual.
Los tribunales federales y estatales en los que se encuentra la Ubicación de la tienda tendrán jurisdicción exclusiva con respecto a todos los asuntos relacionados con el Contrato. SE RENUNCIA A TODO JUICIO CON JURADO. United tendrá el derecho a órdenes de cumplimiento de obligaciones contractuales (sin necesidad de fianza o de otra garantía), además de otros recursos que pudieran estar disponibles.
43.1. El hecho de que United no insista en el estricto cumplimiento del Cliente con alguno de los términos y condiciones del Contrato no será interpretado como una renuncia de United a exigir el cumplimiento estricto. El Cliente ha revisado minuciosamente el Contrato y renuncia a todo principio legal que interpretaría alguna disposición del presente en perjuicio de United como redactor del Contrato. Toda norma de interpretación referente a que las ambigüedades deberán resolverse en perjuicio de la parte que lo redacta no se aplicará a la interpretación del Contrato.
43.2. El Cliente acepta pagar todos los costos razonables de cobranza, costos del tribunal, honorarios judiciales y otros gastos en los que incurra United para cobrar los cargos adeudados en virtud del Contrato o en relación con la aplicación de sus términos.
43.3. Customer shall pay the rental charge(s) and other amounts payable to United without any offsets, deductions or claims.
43.4. El Cliente da su consentimiento para la recopilación, el uso y la divulgación de su información de identificación personal y financiera en la forma descrita en el presente y en la Política de privacidad de United. La información de identificación personal y financiera del Cliente se provee en forma voluntaria y no como parte de una transacción de tarjeta de crédito. La información de identificación personal incluye, por ejemplo, el nombre, la dirección de facturación, el código postal, el número de teléfono, la fecha de nacimiento, el número de licencia para conducir y la dirección de correo electrónico del Cliente. La información financiera incluye, por ejemplo, la información relacionada con facturas o saldos asociados con el Contrato. La información de identificación personal y financiera del Cliente puede usarse para los fines de esta transacción y de transacciones posteriores con United, y para que United evalúe y mejore sus productos y servicios o para que desarrolle nuevos productos y servicios. Customer’s personal identification information and/or financial information may be disclosed to contractors, service purposes for which we disclose it to them.
43.5. United tendrá el derecho de embargar de inmediato el Equipo, sin responsabilidad ante el Cliente, en caso de: (i) permanent closure of the Store Location; (ii) declaration of any emergency, disaster or similar situation by any federal, provincial, territorial or local government; or (iii) as otherwise set forth in the Agreement
43.6. United puede realizar cualquier registro, inscripción, presentación o declaración financiera necesario o deseable para proteger o descargar, según sea el caso, su propiedad e intereses en el Equipo a expensas del Cliente. Por el presente, el Cliente consiente a lo mismo y otorgará las garantías adicionales, tomará las medidas y ejecutará los documentos que United exija para dar efecto al Contrato y a los derechos y obligaciones en virtud del presente. En la medida en que lo permita la ley aplicable, el Cliente renuncia irrevocablemente al derecho de recibir una copia de cualquier declaración financiera o declaración de cambio financiero (o cualquier declaración de verificación relacionada con esta) presentada en virtud de los estatutos de seguridad de bienes personales de las provincias y territorios de Canadá por United con respecto al Contrato, y por el presente el Cliente exime a United de todos y cada uno de los reclamos o causas de acción que pueda tener contra United por no proporcionar dicha copia.
43.7. El Contrato se regirá y se interpretará en virtud de las leyes de la provincia de Ontario y las leyes federales de Canadá aplicables allí.
Customer agrees to treat as confidential and proprietary information all nonpublic materials and information that Customer receives, obtains, or accesses, directly or indirectly, in connection with any rental, service, or related transaction with United, regardless of the form, manner, or source of such information (“Confidential Information”). Confidential Information includes, without limitation, business, technical and financial information, as well as information provided by United, its affiliates, representatives, and/or service providers. Customer shall maintain all Confidential Information in strict confidence and may disclose it only to its employees, agents, and contractors who have a need to know the information in connection with the applicable rental or service transaction and who are bound by confidentiality obligations at least as protective as those set forth in this Section. Customer shall use reasonable safeguards to protect the Confidential Information and shall not disclose or make it available to any third party without United’s prior written approval. Customer shall be responsible for any breach of this Section by its employees, agents, or contractors. These obligations shall survive the termination or expiration of this Agreement.
El uso de identificación falsa para obtener Equipo o el hecho de no devolver el Equipo al concluir el Período de Alquiler pueden considerarse un robo sujeto a proceso criminal conforme a las disposiciones del código criminal o penal vigente.
Customer and United each consent to the collection and monitoring of electronic information, including Global Positioning System (“GPS”) data, generated by or in connection with Customer’s use of or the location of the Equipment (including the Telematics Devices). Customer agrees that United owns the data described in this paragraph and may use such data, including GPS data, for any purpose, including commercial purposes. Customer shall obtain all required consents as may be required under any applicable laws from its employees, contractors or other Qualified Operators to permit United’s collection and use of data under this Section.
United party shall not be liable to Customer for failure to comply with the terms of the Rental and Service Agreement or performance of its obligations hereunder to the extent such failure has been caused by Force Majeure, provided that United shall give notice to Customer as soon as commercially possible and shall exercise reasonable efforts to resume performance. For the purposes of the Rental and Service Agreement, “Force Majeure” shall mean fire, war, insurrection, act of terrorism, riots, flood, hurricane, typhoon, earthquake, tornado, mudslide, tsunami, and any other natural disaster, pandemic or other causes beyond the reasonable control and not due to the fault of the non-performing party.
United se reserva el derecho de modificar o cambiar estos Términos de alquiler y servicio en cualquier momento. Cualquier modificación se reflejará en estos términos como la fecha de “última actualización” con anterioridad y entrará en vigencia inmediatamente después de su publicación en el sitio web de United. El uso continuado del Equipo por parte del Cliente tras dicha modificación, o si el Cliente ha renunciado a la necesidad de la firma del Cliente en los Contratos de alquiler y servicio posteriores para que United alquile Equipos o proporcione Servicios al Cliente que no estén cubiertos en los Detalles de la reserva iniciales, el Cliente que tome posesión de dicho Equipo o el comienzo de la prestación de United de dichos Servicios al Cliente, constituye y se considerará que constituye la aceptación por parte del Cliente de estos Términos de alquiler y servicio modificados. A excepción de los cambios descritos aquí, ninguna otra enmienda o modificación a estos Términos de alquiler y servicio entrará en vigencia a menos que se realice por escrito y esté firmada por ambas partes.
The parties agree that the Agreement and any other document contemplated hereby will be drawn up in the English language only. Les parties acceptent que la présente Convention et tous les autres documents envisagés aux présentes soient rédigés en anglais uniquement.
Si alguna disposición de este Contrato es inválida, ilegal o no puede ser ejecutada en virtud de la ley aplicable, dicha disposición se separará de este Contrato y todas las demás disposiciones de este Contrato permanecerán en pleno vigor y efecto. Tras dicha determinación de que una disposición es inválida, ilegal o no puede ser ejecutada, las partes modificarán el presente Contrato para que exprese la intención original de las partes lo mejor posible, con el fin de que las transacciones contempladas en el presente se cumplan en la mayor medida posible.
Los encabezados de las secciones y párrafos de este Contrato tienen el único objetivo de facilitar la referencia y no afectarán el significado, la interpretación, el alcance ni los efectos de este Contrato.
