Términos del servicio de alquiler - EE. UU. (Español)

7.1.USE OF EQUIPMENT. Customer is familiar with the proper operation and use of each item of Equipment. Customer has selected the Equipment based on its requirements and will not use or allow anyone to use the Equipment for an illegal purpose or in an illegal manner; without a license, if required under any applicable law; or who is not a Qualified Operator (as defined in Section 30.1. herein). Customer shall not insert, or permit to be inserted, any dyed fuel into the propulsion tank of Vehicles registered and licensed, or required to be registered and licensed, for use on any highway or other public road. In addition, Customer shall only use ultra-low-sulfur diesel fuel in equipment with tier 5 engines. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD UNITED HARMLESS FROM ALL FINES, PENALTIES, DAMAGE TO EQUIPMENT AND ANY OTHER COSTS INCURRED BY UNITED DUE TO DYED FUEL BEING INTRODUCED INTO THE PROPULSION TANK OF SUCH VEHICLES. Customer agrees to: (i) revisar los filtros, aceite, niveles de líquido y la presión de aire de las ruedas; (ii) limpiar e inspeccionar visualmente los Equipos a diario; (iii) dejar de usar de inmediato los Equipos y notificar en forma inmediata a United si los Equipos necesitan reparación o mantenimiento. El Cliente confirma que United no tiene la responsabilidad de inspeccionar el Equipo mientras esté en poder del Cliente. United tendrá el derecho de reemplazar el Equipo con otro equipo razonablemente similar en cualquier momento y por cualquier razón.

7.2. REGULATED MATERIALS. Si el Cliente tiene la intención de utilizar los Equipos para el almacenamiento y el manejo de Materiales regulados (según se define en el presente), se aplicarán los términos que siguen y que se estipulan en esta Sección.

7.2.1.  Definitions. “Regulated Materials” includes any material, substance or waste that falls into the following five categories: (i) “Hazardous Materials,” as defined or listed or regulated by any local, state, or federal government authority; (ii) “DOT Hazardous Materials,” as defined or identified as “hazardous material” by the Department of Transportation (“DOT”) as set forth in 49 C.F.R. Parts 171 to 180; (iii) “Polychlorinated Biphenyls” or “PCBs,” meaning any chemical substance that is limited to the biphenyl molecule that has been chlorinated to varying degrees or any combination of substances which contains such substance, and which are regulated under the Toxic Substances Control Act and its implementing regulations found at 40 C.F.R. part 761; (d) “Radioactive Materials,” identified by any local, state, or federal government authority as being radioactive; and, (iv) “Infectious Materials,” meaning any infectious substance, material, or waste that is defined, listed, or regulated by any local, state, or federal government authority. “Non-Hazardous Waste” means any material, substance or waste that does not fall under the definition of Regulated Materials.

7.2.2. Tank Testing. El Cliente reconoce que los Equipos pueden haber contenido Materiales regulados en el pasado. Customer may, at Customer’s expense, test the Equipment for the presence of residual amounts of Regulated Materials prior to taking possession of the Equipment.  In the event that residual amounts of Regulated Materials are detected in the Equipment by preliminary testing, Customer may notify United, and request new Equipment or Customer may terminate the rental. If Customer elects to continue use of the Equipment or elects not to test the Equipment, Customer will be bound by the terms set forth herein and waives any right to object to the presence of Regulated Material in the Equipment resulting from any prior use and agrees that the Equipment is suitable for Customer’s intended use. Upon expiration or termination of the Rental Period, but before the Equipment is returned to United, Customer shall, at Customer’s sole expense, remove all Regulated Materials from the Equipment and clean the Equipment to one of the following standards: (i) for Hazardous Substances: to the Resource Conservation and Recovery Act (“RCRA”) “empty” condition, as defined in 40 C.F.R. § 261.7(b)(3) (“RCRA Empty Condition”); or (ii) for DOT Hazardous Materials, PCBs, Radioactive Materials, or Infectious Materials: to Non-detect contamination levels (“NDCL”).

7.2.3.  Cleaning. Antes de la devolución, el Cliente limpiará los Equipos de acuerdo con los siguientes requerimientos: (i) Cleaning must be performed by an independent contractor acceptable to United; (ii) it must be documented to United’s satisfaction; (iii) When a NDCL is required, Equipment must be triple rinsed using a solvent capable of removing Regulated Materials, then purged to remove any vapors. Equipment can also be cleaned by another method capable of achieving equivalent removal to a NDCL; (iv) For Radioactive Materials, cleaning must comply with cleaning procedures set forth in the U.S. Nuclear Regulatory Commission’s (“NRC”) Regulatory Guide 1.86 to achieve a NDCL; and (v) the independent contractor must certify that the cleaning meets the above specifications. 

7.2.4.  Sampling. After cleaning, Customer will confirm the Equipment’s RCRA Empty Condition or NDCL, as applicable, by obtaining a professional written laboratory analysis of representative samples taken from various internal parts of the Equipment. El Cliente acepta que la toma de muestras debe ser: (i) performed by an independent contractor acceptable to United; (ii) documented to United’s satisfaction; (iii) taken from various internal parts of the Equipment including at a minimum, the floor, the underside of various cross-braces, and each wall (“Representative Samples”); (iv) conducted in the presence of and pursuant to the direction of a designated employee of United. Customer agrees to contact United to schedule an appointment for an employee of United to witness the sampling not less than ten (10) business days prior to the termination of the rental term. For intermodal, roll-off, and vacuum container Equipment, in addition to the above requirements, Customer agrees that: (v) Initially, 20% of the intermodal, roll-off, or vacuum container Equipment rented by Customer will be tested by the third-party laboratory. Based on satisfactory initial sampling results, and United’s sole discretion, that figure may be reduced to 10%, random sampling; (vi) If liners are not used, or if any intermodal, roll-off or vacuum container Equipment fails the testing procedures outlined in Section 7.2, then 100% sampling of all intermodals, roll-offs or vacuum container equipment will be required.

7.2.5.  Sample Analysis. Customer agrees that the analysis of the sampling must: (i) be performed by a laboratory acceptable to United that is certified to perform such analysis by the state in which the Equipment is located; (ii) be documented to United’s satisfaction and must include a record of the chain of custody for the Representative Samples; (iii) meet or exceed protocols established by the U.S. Environmental Protection Agency or the NRC, as applicable.

7.2.6.  Return. Customer shall return the Equipment in a RCRA Empty Condition or NDCL in accordance with the terms set forth herein. If the Equipment does not meet the standard, Customer will undertake additional cleaning of Equipment, in accordance with all applicable law, to meet the standard, and will provide United with written evidence of same. United no retirará los Equipos, y el Cliente seguirá pagando los cargos de alquiler hasta que se hayan limpiado los Equipos siguiendo las normas especificadas en el presente. In the event that Customer is unable to clean the Equipment in accordance with the terms set forth herein, Customer shall pay United for the full replacement value of the Equipment, plus any applicable taxes. El Cliente acepta que en dicho caso asume la plena propiedad y responsabilidad por los Equipos y por cualquier contenido residual, junto con toda la responsabilidad relacionada por el manejo, transporte y disposición de tales Equipos, de acuerdo con todas las leyes aplicables. Customer agrees that it shall be the generator of any hazardous, solid, or radioactive waste generated as a result of Customer’s failure to return the Equipment in a RCRA Empty Condition or NDCL, and of any residual materials resulting from Customer’s attempt to clean the Equipment. CUSTOMER FURTHER AGREES TO INDEMNIFY, DEFEND AND HOLD UNITED HARMLESS FOR ANY LIABILITY INCURRED BY UNITED AS A RESULT OF CUSTOMER’S BREACH OF ITS OBLIGATIONS IN THIS SECTION OR AS A RESULT OF UNITED BEING DEEMED A “GENERATOR” UNDER APPLICABLE ENVIRONMENTAL LAWS. The foregoing indemnity obligation shall survive the termination or expiration of this Agreement.

8.1.  IN CALIFORNIA ONLY: If any of the Equipment is power-operated or power-driven excavating or boring equipment, it is the sole responsibility of Customer to follow the requirements of the regional notification center law pursuant to Article 2 (commencing with Section 4216) of Chapter 3.1 of Division 5 of Title 1 of the California Government Code. By signing this Agreement or accepting delivery of the Equipment, Customer accepts all liabilities and responsibilities contained in the California regional notification center law.

8.2.  IN CALIFORNIA ONLY: For Equipment subject to California’s Portable Equipment Registration Program, Customer acknowledges receipt of a written copy of the registration for each engine.

8.3.  IN CALIFORNIA ONLY: For Equipment that includes diesel generators operating in the state of California, Customer acknowledges and agrees to comply with the California Safe Drinking Water & Toxic Enforcement Act of 1986 (codified at CA Health and Safety code section 25249.5 et seq., known as California’s Proposition 65). 

8.3.1.   Assurances/Warranties: Customer assures and warrants it shall not cause United to be in violation of any such law or regulation with respect to California’s Proposition 65, through use of the Equipment.

8.3.2.   Indemnification: Customer hereby indemnifies and agrees to defend and hold the United, and their respective affiliates (and the respective partners, shareholders, employees, officers, directors, agents, sponsors and insurers of each of them) harmless from any loss, liability, damage, cost or expense (including reasonable attorneys’ fees and costs), arising out of any claims, or suits, arbitration, governmental inquiry or other proceeding against any of the above by reason of or relating to use of the Equipment provided by United.  Customer shall further indemnify, defend and hold harmless United, its affiliates, and their respective officers, directors, agents and employees, from and against any and all claims, liabilities and expenses (including attorneys’ fees and costs, increased and/or punitive awards) which result in whole or in part from any actual or alleged failure of Customer to comply with the provisions of all federal, state and local laws and regulations (including California’s Proposition 65) now in effect or hereafter, whether or not any demand for payment is made to United and/or any lawsuit is actually filed against United.     

8.4.  IN CALIFORNIA ONLY: For Equipment subject to California’s In-Use Off-Road Diesel-Fueled Fleets Statute, it is the sole responsibility of Customer to comply with the idling, renewable diesel, and any other requirements pursuant to Title 13, California Code of Regulations Chapter 9, Article 4.8.

8.5. IN WEST VIRGINIA ONLY: To the extent Customer rents any Tanks from United which are rented, transported, or used in West Virginia, Customer agrees to: (i) notify United before moving any Tanks; (ii) notify United whether on-Site monitoring shall be provided for overfill protection; and (iii) comply with the Tanks’ spacing requirements of the West Virginia tank law relating to Aboveground Storage Tanks spacing at installation. El Cliente también acepta que al usar los Tanques, estos han sido instalados según los requisitos que estipula la ley de tanques de Virginia Occidental y que ha recibido copias de los materiales de registro de seguridad y reglamentarios aplicables. El Cliente también acepta que cumplirá, asumiendo exclusivamente el costo, con todos los requisitos correspondientes de la ley de tanques de Virginia Occidental y la ley de protección de suministro público de agua de Virginia Occidental, lo que incluye, aunque solo como ejemplo: (i) material compatibility of substances stored in any Tanks and associated piping; (ii) routine and monthly inspections of any relocated Tanks, or any Level 1 or Level 2 category Tanks and associated piping; (iii) leak detection inspections; (iv) Site security requirements; (v) Tank foundation requirements; (vi) overfill protection monitoring; (vii) secondary containment requirements; (viii) delivery restrictions; and (ix) providing labels on the Tanks identifying on-Site emergency contact information and information related to substances stored in the Tanks. El Cliente acepta cumplir con los requisitos de fianza y garantía financiera de la ley de tanques de Virginia Occidental y entregar a United un comprobante de dicho cumplimiento en función del uso que haga el Cliente de los Tanques. 

11.1. At the expiration of the Rental Period, Customer will return the Equipment to the Store Location during United’s regular business hours or if United has agreed to pick up the Equipment, United shall endeavor to pick up the Equipment within a commercially reasonable period of time after Customer notifies United that the Equipment is called “off rent.” El Cliente tiene la obligación de restituir los Equipos en las mismas condiciones en las que fueron entregados, exceptuando el uso y desgaste razonables. Tanks shall be empty of all contents as required by any applicable federal, state or local regulation, including but not limited to those set forth in the RCRA. El Cliente será responsable de todos los daños o pérdidas de los Equipos desde el momento en que el Cliente toma posesión de los Equipos hasta que los Equipos sean devueltos a la Ubicación de la tienda por el Cliente o su retiro por parte de United. En el caso de pérdida o destrucción del Equipo, o de la incapacidad o imposibilidad de devolver el mismo a United, por la razón que sea, el Cliente le pagará a United el importe completo del valor de lista de reemplazo del Equipo vigente en ese momento, más la tarifa de alquiler completa, tal como se especifica, hasta que el Equipo sea reemplazado. Si el Equipo es devuelto en condiciones dañadas o con desgaste excesivo, el Cliente le pagará a United el costo razonable de la reparación y pagará el alquiler del Equipo, con la tarifa de alquiler normal, hasta que se hayan finalizado todas las reparaciones. United no tendrá obligación alguna de comenzar el trabajo de reparación hasta que el Cliente le haya pagado a United el costo estimado de la misma. El Cliente conviene en que United se reserva el derecho de efectuar un cargo en la tarjeta de crédito y/o la cuenta del Cliente por cualquier monto adeudado por el Cliente en virtud de esta sección como consecuencia de equipo dañado o extraviado. 

11.2. DISINFECTING. During a widespread or global occurrence of an infectious disease, for Equipment handled by a person known or suspected to be infected or used in a known or suspected zone of infection including but not limited to permanent or temporary healthcare facilities and testing facilities, ambulance interiors, and biological laboratories, Customer shall disinfect the Equipment in accordance with the following requirements: (i) disinfection must be performed by an independent contractor acceptable to United; (ii) it must be documented to United’s satisfaction; (iii) in the event Customer is unable to disinfect in accordance the Equipment, United will disinfect it and charge Customer for the costs incurred.

11.3. IN WEST VIRGINIA ONLY. if Customer rents tanks, upon return to United, Customer agrees to provide United with copies of: (i) tank inspections; (ii) any and all updated and amended Spill Prevention and Response Plans United prepared to reflect the presence of the tanks at the Site; (iii) routine and monthly inspections, secondary containment area inspections, compatibility determinations, and relocation and leak detection inspections, all at the intervals prescribed by the West Virginia tank law for Level 1 and Level 2 classified tanks.

15.1. Rental charges commence when the Equipment leaves the Store Location and end when the Equipment is either returned to the Store Location during United’s regular business hours or picked up by United after Customer notifies United that the Equipment is “off rent” and obtains an “off rent” confirmation number from United. Pick-up and delivery by United is subject to a “Delivery and Pick-up Service Charge,” the amount(s) of which are disclosed on the Rental and Service Agreement. Notwithstanding anything to the contrary in the preceding sentence, for the rental of Tanks, the rental period continues until Customer has emptied the Tanks of all contents and cleaned the Tanks in accordance with all applicable regulations, including but not limited to RCRA Empty Condition and any equivalent state clean-up laws. Rental charges do not include the cost of the Refueling Service Charge (defined in Section 16 below), any applicable Taxes, the Delivery and Pickup Service Charge, transportation surcharges, the cost of the Environmental Service Charge (defined in Section 17 below) or other miscellaneous charges, the amount(s) of which are disclosed on the Rental and Service Agreement. Además, United facturará al Cliente cualquier exceso adicional en el costo de limpieza o reparación, lo que incluye: (i) removal of any alterations made by Customer to the Equipment; (ii) restoration of the Equipment to its original configuration; (iii) re-lining or re-painting of Tanks; (iv) disposal of any contents left in Tanks; or (iv) transportation to and from an approved repair facility. Los cargos por alquiler se acumulan durante los sábados, domingos y días festivos. Las tarifas de Alquiler corresponden al uso normal en “un turno” basado en un día de ocho (8) horas, 40 horas semanales y 160 semanas en un período de cuatro semanas. En el equipo motorizado, las operaciones que excedan un turno se cobrarán como sigue: una vez y media el cargo por alquiler para doble turno y dos veces el cargo por alquiler para triple turno. El Cliente le certificará a United, de modo veraz y exacto, la cantidad de turnos en los que se operó el Equipo. El derecho del Cliente de tener en su poder los Equipos finaliza al expirar el Período de alquiler y la retención de la posesión, después de este momento es un incumplimiento grave del Contrato.

15.2. IN CALIFORNIA ONLY: El Cliente reconoce que se aplicará un cargo de reembolso estimado del impuesto a los bienes muebles para todos los Equipos alquilados a una tasa de hasta un 0.75% del monto del alquiler. By signing the Agreement or accepting delivery of the Equipment, Customer agrees to pay this charge.

18.1. DEPOSIT: Se cobrará un depósito por el alquiler calculado (hasta 28 días) a la tarjeta de crédito del Cliente 24 horas antes de la hora de inicio del alquiler programado. Además de garantizar el pago de los cargos de alquiler en virtud del presente, el Cliente acepta que cualquier depósito del alquiler será considerado una garantía de cumplimiento pleno y total de cada uno y todos los términos de este Contrato por parte del Cliente. Ante el incumplimiento por parte del cliente, se descontará el depósito para los daños, costos o gastos en los que hubiere incurrido United como consecuencia de dicho incumplimiento.

18.2. PAYMENT: All remaining amounts due hereunder shall be payable in full upon receipt of invoice by Customer. Customer acknowledges that timely payment of Equipment rental and Service charges is essential to United’s business operations and it would be impractical and extremely difficult to fix the actual damages caused by late payment. Customer and United agree that there shall be added to all past due charges a late payment fee equal to the lesser of two percent (2%) per month (24% per annum) on any such payments outstanding after 30 days, or the maximum amount allowed by applicable law. Where permitted by law, United may impose a surcharge of 2.0% for credit card payments on charge accounts.  This surcharge is not greater than United’s merchant discount rate for credit card transactions and is subject to sales tax in some jurisdictions. Rental and Service charges do not include Taxes. Customer agrees that United reserves the right to charge the Credit Card and/or Customer’s account for any amount owed by Customer pursuant to this section due to late or past due payment(s), pickup or delivery charge(s), extended rental(s), rental or Service charges or Taxes. En caso de que el Cliente afirme que una transacción está exenta de impuestos, el Cliente acepta proporcionar un certificado de exención de impuestos válido. Si posteriormente la transacción es considerada imponible, el Cliente está obligado a reembolsar a United cualquier impuesto que se haya gravado y que sea atribuible al Cliente.

26.1. Definitions

“Fencing Services” means, as applicable, the installation, relocation and removal of Fencing Materials, panel fencing, post-driven fencing, and other fence related products and services provided, together with all replacements, repairs, additions, attachments, and/or accessories of all Equipment and Fencing Material. 

“Fencing Material” includes, but is not limited to, machinery, screening, signage, plastic, water barriers, gates, base weights, bracing, sound blankets, acoustic panels, netting, windscreens, and/or color screens.

26.2. “Portable Sanitation Services” are optional and available upon request, and may include the periodic removal of domestic septic waste, cleaning of the portable restroom, holding tanks and other equipment, and the replenishment of supplies used with the equipment. Cuando se solicite, se proveerán servicios de higiene portátiles una vez por semana para los baños y para los tanques de almacenamiento. La frecuencia de servicio adicional también está disponible a solicitud y se cobrará por unidad. Si el personal de Reliable Onsite Services no puede prestar servicios a los baños y tanques de almacenamiento u otros equipos en las fechas de servicio programadas en forma regular, podrán aplicarse cargos adicionales para prestar dicho servicio. Previa solicitud, Reliable Onsite Services puede instalar o reparar una conexión a tanques de retención por un cargo adicional. Customer shall not insert any hazardous materials in the rest rooms, holding tanks or other equipment, move the rest rooms, holding tanks or other equipment or attach any materials to the rest rooms, holding tanks or other equipment (including, but not limited to, tape, adhesives, posters, staples, mesh, etc.) without the prior written permission of Reliable Onsite Services.  Customer is responsible for staking portable toilet units to the ground or otherwise securing units to immovable objects.

26.3.  Site Condition. Customer is responsible for performing a comprehensive hazard and risk assessment prior to the commencement of any Fencing Services, including but not limited to (a) hazards associated with slip, trip, and falls; and (b) inspection of the Equipment and Fencing Material at each of the following stages: delivery, installation, transfer of care, custody, control, and ongoing maintenance thereof. Additionally, Customer must: (a) locate and identify any property lines, warranting as to the accuracy of this information; (b) maintain a free and clear fence line, which includes the removal of vegetation, growth, and/or snow at every stage that Fencing Services are performed; and (c) make any repairs to the grounds and/or landscaping resulting from Fencing Services. United and/or Reliable Onsite Services are not responsible for: (a) damage to any underground lines, pipes, drains, wires, cables, foundation, sprinklers, or anything related to those systems; (b) restoration of any part of the landscape that is disturbed during the performance of Fencing Services; and (c) cancellation if the Site has pronounced sloping, extreme landscape features, and/or other conditions that could render Fencing Services physically impossible to perform or put the life or health of United and/or Reliable Onsite Service personnel at risk. United and/or Reliable Onsite Services shall have public utilities marked prior to initiating Fencing Services. If any private utilities exist, an additional charge will be assessed for their location. With respect to delivery and pick-up of the Equipment, in the event that United, in its sole discretion, determines that it is unable to perform the Portable Sanitation Services or Fencing Services because Customer has not provided a secure and safe work environment, or if United determines in its sole discretion that delivery or pick-up of the Equipment may result in property damage, United reserves the right to refuse to provide the Portable Sanitation Services or Fencing Services without any liability whatsoever to Customer and Customer shall be responsible for any increased costs incurred by United.

26.4.  Customer Responsibilities. In addition to Customer’s obligations under Section 6 of the Agreement, Customer will designate an on-site representative(s) to be responsible for: (a) obtaining any and all required permits necessary for Portable Sanitation and Fencing Services; (b) inspection and approval of installation specifications; (c) verifying Equipment has been installed correctly and is safe and fit for use; (d) receiving and unloading of all Equipment and Fencing Materials at the time of delivery; (e) providing heavy machinery and a Qualified Operator for receipt and return of Fencing Materials, Equipment, or products related to Fencing Services; and (f) verifying that the Fencing Services have been performed according to the agreed upon terms.  

26.5.  Third-Party Deliveries. Where Reliable Onsite Services does not provide the labor or delivery for the Fencing Services, Customer must provide Equipment and a Qualified Operator. Reliable Onsite Services will not provide these items free of charge, but they may be available upon Customer Request for an additional fee. Additionally, Customer is required to return the Fencing Materials, Equipment and/or other products related to Fencing Services in the manner in which they were received, which includes stacking, packing, and securing the Fencing Materials. 

26.6.  Scheduling, Modifications, and Damage.  In addition to Customer’s obligations under Section 11 of the Agreement, Customers are required to provide reasonable advance notice when scheduling any labor phase, taking into account the scope and timing of the work involved. Additions of any Fencing Materials, Equipment, or Fencing Services may result in additional charges, increased risk to public safety, and/or property damage. Customer is required to notify Reliable Onsite Services immediately if the Fencing Materials and/or Equipment has been damaged in any way. Additional fees may be charged for damage, tip-overs, relocation of the rest rooms or fencing on the same Site, and vandalism/graffiti. Customer will be billed for any additional labor required to dismantle, re-erect, and/or repair any damage to the Fencing Materials and Equipment.

27.1. “Fluid Solutions” means fluid storage, transfer, and/or treatment, and includes but is not limited to, the rental of Tanks, pumps, filtration, and any accessories, attachments, or other items delivered to Customer, as well as any ancillary services thereto. Fluid Solutions may include the design, installation, operation, ongoing maintenance, monitoring, and dismantling of the Fluid Solutions system (“Fluid Solutions Services”). El Cliente proporcionará mediciones precisas, especificaciones y cualquier otra documentación de respaldo para colaborar con los Servicios de soluciones para fluidos, según lo solicite United. Unless otherwise agreed to by the parties, Customer shall (i) have adequate lifting equipment on Site to load and unload during set up and break down; (ii) insert, remove and maintain sewer pipe plugs and suction screens as necessary; (iii) provide any and all containment and required matting; (iv) obtain any and all rights of way, permits, and easements as necessary; (v) provide adequate staging areas, water sources, and access thereto; (vi) provide necessary controls of erosion, odor and traffic, including Site restoration, as necessary; (vii) provide fueling and/or adequate power, including cable and an electrician, as necessary; (viii) perform daily inspection and maintenance of the Equipment during the Rental Period; and (ix) provide access at all times to the Fluid Solutions system and a clean, unobstructed and safe area to perform the Fluid Solutions Services.

27.2. Scope of Services and Change Orders. The scope of services (“Scope”) provided for each job shall be incorporated into the Agreement. Unless specifically agreed to in the Scope, Customer, at its cost and expense, shall obtain all required building and construction permits, inspections, or certificates, as well as any permissions and authority necessary to perform the Fluid Solutions Services.  If the type of liquid, including its constituents and other characteristics (for example, viscosity, turbidity), the volume or the rate of flow (whether due to weather or other factors not specifically under United’s control), or any other material information on which United relied when designing the Fluid Solutions Services materially change at any time, United shall notify Customer and request an emergency change order (“Emergency Change Order”). El Cliente reconoce que, debido a la naturaleza de los Servicios de soluciones para fluidos que se adaptan a la medida de la información y los datos específicos, en caso de tal cambio material, es fundamental que el Cliente responda de inmediato a cualquier Pedido de cambio de emergencia para evitar un derrame u otro incidente. Therefore, Customer shall designate one or more authorized representatives who will be available to United 07/12/375 to respond to such requests. El Cliente acepta que la aprobación verbal o escrita (ya sea por correo electrónico, mensaje de texto u otro documento) de dicho representante designado será vinculante y estará sujeta a los términos y condiciones establecidos en el Contrato. Further, if Customer’s authorized representative does not immediately respond to such request, Customer agrees that United, in its sole discretion, may take the action it deems most effective to mitigate any spill, incident or accident and Customer further waives the right to contest such action, agrees that United shall not be liable to Customer in connection with such action, and Customer shall be responsible for the additional costs incurred thereby.

27.3. Specialty Media.  Specialty Media shall be deemed purchased under this Agreement on an AS-IS, WITH ALL FAULTS basis and is non-refundable once delivered to Customer. At the expiration of the rental period, Customer is responsible for emptying and disposing of all Specialty Media in compliance with applicable law. Todo Medio especializado usado que genere el Cliente está sujeto a la prueba de aceptación de la planta de desecho, lo que correrá bajo exclusiva cuenta y gasto del Cliente. La planta de desecho podrá volver a analizar en forma periódica los Medios especializados para asegurar que sigan siendo aceptables para su desecho. Si el análisis de Medios especializados determina que los Medios especializados usados no son aceptables para alguna planta de desecho designada, el uso de una planta de desecho alternativa podría derivar en un costo adicional y el Cliente pagará dicho costo adicional. Customer shall provide any and all information required by the disposition facility or to United, related to the evaluation of the acceptance of spent Specialty Media. 

30.1. Accidents, Theft and Vandalism.  Customer must promptly and properly report any accident, theft or vandalism involving the Vehicle to United and to the police in the jurisdiction in which such incident takes place. El Cliente debe obtener información sobre testigos, otros vehículos involucrados y sus conductores, propietarios y seguros pertinentes siempre que sea posible. If Customer or any Qualified Operator (as defined below) receives any papers relating to such an incident, those papers must be promptly given to United. El Cliente y los Operadores calificados deben cooperar plenamente con la investigación que lleve a cabo United sobre dicho incidente y con la defensa de cualquier reclamo que surja. SI NO SE COOPERA DE FORMA PLENA, SE PUEDE ANULAR, PARCIAL O TOTALMENTE, CUALQUIER PROTECCIÓN DE RESPONSABILIDAD CIVIL ADQUIRIDA O PROVISTA POR UNITED. El Cliente y cualquier Operador calificado autorizan a United a obtener los registros o la información relativos a cualquier incidente, aceptan someterse a la jurisdicción de los tribunales correspondientes a la jurisdicción donde se produzca el incidente y renuncian a cualquier derecho a objetar dicha jurisdicción. “Operador calificado ” hace referencia a cualquier persona autorizada por el Cliente para manejar el Vehículo dentro de los Estados Unidos. Este término incluye a las personas identificadas como Operadores calificados adicionales en el Contrato de alquiler y servicio. Todos los Operadores calificados deben tener un permiso de conducir válido en inglés o un IDP (Permiso de conducir internacional) en el caso de clientes que tengan un permiso válido que no esté en inglés, además de la experiencia y capacitación necesarias para manejar los Vehículos o Equipos. Al manejar el Vehículo, el Operador calificado se considerará mancomunada y solidariamente responsable de las obligaciones del Cliente relacionadas con el Vehículo y de cualquier obligación que el Contrato de alquiler y servicio imponga al Operador calificado del Vehículo.

30.2. Third-Party Charges. Government-mandated charges like taxes, tax reimbursements, Vehicle licensing fees, surcharges and similar fees are charged/recovered at the rates specified on the Reservation Details or as otherwise required by applicable law.  Customer is responsible for paying these amounts to United.

30.3. Cleaning. Upon return, if the Vehicle in United’s discretion requires more than United’s standard cleaning, United will charge Customer a minimum of $250 for professional cleaning.

30.4. Smoking. United maintains a non-smoking fleet, including a prohibition on the use of e-cigarettes in the Vehicle. Si el Vehículo tiene mal olor o tiene suciedad causada por humo o vapor de cualquier tipo, United cobrará un mínimo de $250 para quitar el mal olor.

30.5. Recovery Costs. Customer is responsible for recovery expenses, consisting of costs of any and all kinds (and including attorneys’ fees and court costs) incurred by United in recovering the Vehicle (i) under this Rental and Service Agreement; or (ii) if it is seized by governmental authorities as a result of the use of the Vehicle by Customer, any Qualified Operator or any other operator with Customer.

30.6. Lost Keys/Key Fobs/Lockouts.  If Customer loses the Vehicle’s keys, key fobs, or toll transponder, United will charge Customer for the actual cost of replacing the item, a $60 fee for United’s out-of-pocket administrative costs for replacing lost toll transponders, and for the cost of delivering replacement keys and/or key fobs and/or towing the Vehicle to the nearest Store Location to open such Vehicle. Si el cliente u Operador calificado pierde las llaves y/o los llaveros remotos del Vehículo y solicita asistencia a United, United puede cobrarle al Cliente el costo de la entrega de las llaves y/o los llaveros remotos de reemplazo y/o el costo del remolque del Vehículo a la Ubicación de la tienda más cercana para abrir dicho Vehículo.

30.7. Parking and Traffic Violations. CUSTOMER WILL BE RESPONSIBLE FOR, AND WILL PAY WITHOUT DELAY, ALL PARKING AND TRAFFIC VIOLATIONS, AS WELL AS OTHER EXPENSES AND PENALTIES, ALL TOWING, STORAGE AND IMPOUND FEES AND ALL TICKETS INCURRED WHILE THE VEHICLE IS ON RENT TO CUSTOMER. SI EL CLIENTE RECIBE UNA INFRACCIÓN DE TRÁFICO AUTOMÁTICA, SE COMPROMETE A PAGAR UN “CARGO POR SERVICIO DE INFRACCIONES DE TRÁFICO” QUE COMPRENDE EL MONTO DE DICHA INFRACCIÓN MÁS UN CARGO FIJO DE $20.00, QUE CORRESPONDE AL MONTO DE LOS COSTOS ADMINISTRATIVOS DE BOLSILLO DE UNITED POR EL SERVICIO DE GESTIÓN DE INFRACCIONES DE TRÁFICO. ESTE CARGO SE FACTURARÁ AL CLIENTE CUANDO UNITED RECIBA LA INFORMACIÓN RELATIVA A DICHA INFRACCIÓN Y LOS GASTOS RELACIONADOS CON ESTA, Y SE PODRÁ COBRAR EN UNA FECHA POSTERIOR.

30.8. Tolls, Violations and Fees. CUSTOMER ACKNOWLEDGES THAT CUSTOMER IS RESPONSIBLE FOR AND WILL PAY ALL TOLLS AND TOLL VIOLATIONS.  IF CUSTOMER USES A TOLL-BY-PLATE SYSTEM, OR INCURS A TOLL OR TOLL VIOLATION, CUSTOMER AGREES TO PAY A “TOLLING SERVICE CHARGE” FOR THIS SERVICE. EL CARGO POR SERVICIO DE PEAJE ES EL IMPORTE DEL PEAJE MÁS UN CARGO FIJO DE $3.30 PARA CUBRIR LOS COSTOS ADMINISTRATIVOS DE BOLSILLO DE UNITED POR SU SERVICIO DE GESTIÓN DE PEAJE. EL COSTO EXACTO SE CALCULARÁ Y COBRARÁ EN FUNCIÓN DEL USO REAL DE UN SISTEMA DE PEAJE POR PLACA O DEL PEAJE O LA INFRACCIÓN DE PEAJE EN QUE SE HAYA INCURRIDO. ESTE CARGO SE FACTURARÁ AL CLIENTE CUANDO UNITED RECIBA LA INFORMACIÓN RELATIVA AL USO DEL SISTEMA DE PEAJE POR PLACA Y/O DEL PEAJE O LA INFRACCIÓN DE PEAJE EN QUE SE HAYA INCURRIDO, Y LOS GASTOS RELACIONADOS CON ESTOS, Y SE PODRÁ COBRAR AL CLIENTE EN UNA FECHA POSTERIOR. EL CLIENTE PUEDE EVITAR EL CARGO POR SERVICIO DE PEAJE SI PAGA LOS PEAJES CON SU PROPIO TRANSPONDEDOR, CON OTRO SISTEMA DE PAGO DE PEAJE O SI EVITA TOTALMENTE LAS CARRETERAS CON PEAJE.

30.9. Mileage Charges; Additional Mileage Charges. For certain types of licensed, over the road Vehicles, the rental rate charged to Customer will include a specified number of miles per billing cycle. Customer will be charged for miles in excess of the specified number (the “Additional Mileage Charge”) upon the return of the Vehicle. The Additional Mileage Charge will be calculated by multiplying the number of additional miles driven as determined by the Vehicle’s odometer or Telematics Device (as defined below in Section 31 (if applicable)) by the charge per mile. La cantidad permitida de millas por ciclo de facturación y la tarifa de Cargos por millaje adicionales se reflejarán en el Contrato de alquiler, la orden de compra o documentos similares.

30.10. Vehicle Tracking Telematics; Return of Vehicle.

30.10.1. IN ORDER TO TRACK THE LOCATION OF VEHICLES THAT HAVE NOT BEEN TIMELY RETURNED, SOME VEHICLES MAY HAVE ELECTRONIC SERVICE TECHNOLOGY AND/OR TELEMATICS DATA COLLECTION, TRACKING AND/OR RELATED SERVICES SUCH AS A TELEMATICS DEVICE AND/OR CAMERAS LOCATED INSIDE AND/OR OUTSIDE THE VEHICLE (COLLECTIVELY “VEHICLE TRACKING DEVICES’’), IN WHICH CASE, CUSTOMER UNDERSTANDS THAT ITS ACCESS AND USE OF THE VEHICLE OR THE SERVICES (AND ANY DATA THAT MAY BE STORED IN CONNECTION THEREWITH) ARE SUBJECT TO THE VEHICLE, SERVICE PROVIDER’S AND/OR THE VEHICLE TRACKING DEVICE MANUFACTURER’S TERMS AND PRIVACY STATEMENT, WHICH MAY INCLUDE BUT NOT BE LIMITED TO OTHER TERMS, SERVICE LIMITATIONS, WARRANTY EXCLUSIONS, LIMITATIONS OF LIABILITY, WIRELESS SERVICE PROVIDER TERMS AND PRIVACY PRACTICES THAN THOSE SET FORTH IN THIS AGREEMENT. LAS GARANTÍAS ESTABLECIDAS EN LA SECCIÓN 9 DE ESTE CONTRATO NO SE APLICARÁN A LOS DISPOSITIVOS DE SEGUIMIENTO DE VEHÍCULOS Y UNITED NO OFRECE NINGUNA GARANTÍA, EXPRESA O IMPLÍCITA, CON RESPECTO A LOS DISPOSITIVOS DE SEGUIMIENTO DE VEHÍCULOS. ESPECÍFICAMENTE, UNITED RENUNCIA A CUALQUIER GARANTÍA IMPLÍCITA DE COMERCIABILIDAD, NO INFRACCIÓN E IDONEIDAD PARA UN FIN DETERMINADO CON RESPECTO A LOS DISPOSITIVOS DE SEGUIMIENTO DE VEHÍCULOS.

30.10.2. UNITED HAS NO OBLIGATION TO DELETE OR REMOVE ANY TELEMATICS OR OTHER DATA THAT MAY BE CAPTURED ON ANY VEHICLE TRACKING DEVICE OR VEHICLE RETURNED TO UNITED, WHICH MAY BE STORED AND HELD IN SUCH VEHICLE INDEFINITELY. EN CALIFORNIA: LOS DISPOSITIVOS DE SEGUIMIENTO DEL VEHÍCULO INCLUIDOS EN EL VEHÍCULO SE PUEDEN ACTIVAR O USAR SI EL VEHÍCULO NO ES DEVUELTO DENTRO DE LAS 72 HORAS SIGUIENTES A LA FECHA DE DEVOLUCIÓN CONTRATADA O A LA PRÓRROGA DE LA FECHA DE DEVOLUCIÓN. PARA LOS ALQUILERES QUE SE ORIGINAN EN ARIZONA, LA LEY EXIGE QUE EL CLIENTE DEBE SER NOTIFICADO QUE NO DEVOLVER EL VEHÍCULO DENTRO DE LAS 72 HORAS SIGUIENTES A LA FECHA Y HORA ESPECIFICADAS EN EL REGISTRO DEL ALQUILER CONSTITUIRÁ UNA VIOLACIÓN DEL ESTATUTO DE ARIZONA 13-1806, Y QUE EL CLIENTE ESTARÁ SUJETO A UNA SANCIÓN MÁXIMA QUE NO EXCEDERÁ LOS $150,000 O A UNA PENA DE PRISIÓN DE 2.5 AÑOS. PARA ALQUILERES. IN THE DISTRICT OF COLUMBIA, IT IS REQUIRED BY LAW THAT CUSTOMER BE NOTIFIED THAT IF IT FAILS TO RETURN A RENTAL VEHICLE IN ACCORDANCE WITH THESE TERMS, IT MAY RESULT IN A CRIMINAL PENALTY OF UP TO 3 YEARS IN JAIL. PARA LOS ALQUILERES EN CANADÁ, SI DESPUÉS DE 30 DÍAS UNITED NO PUEDE RECUPERAR EL VEHÍCULO, SE CONSIDERARÁ QUE EL VEHÍCULO SE HA CONVERTIDO ILEGALMENTE PARA USO DEL CLIENTE, Y UNITED PODRÁ EJERCER SUS DERECHOS LEGALES PARA COMPENSAR EL ROBO DEL VEHÍCULO. POR EL PRESENTE, EL CLIENTE RENUNCIA A TODOS Y CADA UNO DE LOS DERECHOS A OBJETAR LAS MEDIDAS ADOPTADAS POR UNITED PARA RECUPERAR UN VEHÍCULO QUE SE CONSIDERE RETENIDO ILEGALMENTE POR EL CLIENTE. EL CLIENTE RECONOCE QUE HA RECIBIDO Y COMPRENDE ESTE AVISO CON RESPECTO A LAS CONSECUENCIAS DE NO DEVOLVER EL VEHÍCULO ESTABLECIDAS EN ESTA SECCIÓN.

30.11. Remote Drop Off Service Fee. A remote drop off service fee will be applied if Customer returns the Vehicle to a different location from its originating location. The fee will be calculated based on factors including the type of Vehicle, time of year, and United’s cost in transporting the Vehicle from the return location. The charge will be disclosed when Customer notifies United that Customer is returning the Vehicle to a different location than where the Vehicle originated. This fee can be avoided by returning the Vehicle to its originating location.

30.12. Customer Installation of Monitoring or Tracking Devices on Equipment. In certain cases, United may be willing to provide prior written consent to Customer to install, or cause to be installed, Customer-supplied or Customer-sourced dashboard cameras, telematics equipment and devices, and/or other digital and audio recording or tracking devices (collectively, “Customer Devices”) in the Vehicle.  Customer is solely responsible for reviewing and procuring any necessary services and hardware and software required to operate such Customer Devices, including but not limited to Internet connectivity. En los casos en que el Cliente instale o encargue la instalación de un Dispositivo del cliente en cualquier Vehículo, el Cliente mantendrá indemne, defenderá y eximirá a United de toda responsabilidad, reclamo, pérdida o daño que resulte de las acciones o inacciones del Cliente, incluidos, entre otros, los que surjan de o estén relacionados con lo siguiente: (i) lesiones corporales o personales reales o presuntas o la muerte de una persona; (ii) daños o pérdida de uso del Vehículo o bienes de United, el Cliente o cualquier tercero; (iii) cualquier responsabilidad contractual contraída por el Cliente frente a un tercero; (iv) cualquier incumplimiento de, o imprecisión en, los pactos, las declaraciones vinculantes y garantías hechos por el Cliente en virtud del Contrato; (v) cualquier infracción por parte del Cliente o sus proveedores de cualquier ordenanza, reglamentación, norma o ley de los Estados Unidos o de cualquier subdivisión política o autoridad política debidamente constituida; o (vi) cualquier gravamen o pignoración que surgiese o se relacionara con el cumplimiento de las obligaciones del Cliente en virtud del Contrato.

30.13.  Routine Maintenance/Daily Inspections. A menos que las partes acuerden lo contrario por escrito, el Cliente realizará un Mantenimiento de rutina (según se define en el presente documento) e inspecciones diarias del Vehículo durante el Período de alquiler. “Routine Maintenance” is defined as the replacement of consumable items such as motor oil, radiator coolant, brake fluid, power steering fluid, wiper blades, filters, and brake pads. El Mantenimiento de rutina se realizará de acuerdo con las especificaciones del fabricante. Cuando se requiera Mantenimiento de rutina, el Cliente deberá llevar el Vehículo a uno de los proveedores de servicio aprobados de United. A list of approved vendors is available from Customer’s United representative.

30.14. Electric Vehicle Rental. In addition to (and not in lieu of) Sections 30.1. through 30.15, the following terms apply to the rental of a battery-powered motor Vehicle with a non-combustion engine that is identified as an EV or electric Vehicle rental item(s) in a Rental and Service Agreement, the Reservation Details, or similar document (an “EV”):

30.14.1. EVs may collect information regarding the range of the EV’s battery life, but such range calculations are provided for general informational purposes only and are not guaranteed to be accurate or complete.  It is Customer’s responsibility to maintain an adequate EV battery charge of at least twenty percent (20%) at all times to ensure the EV can be brought to a station for recharging and, at the end of the Rental Period, to a Store Location. La autonomía y la vida útil de la batería del VE están sujetas a cambios debido a diversos factores, como el clima, la temperatura, los objetos remolcados y las condiciones de conducción, que exceden el control de United. Customer is responsible for the cost of any tow if the EV is not drivable due to a low battery.  Customer is not authorized to call a private tow. All towing must be arranged through United.

30.14.2. Al finalizar el Período de alquiler, el Cliente debe devolver el VE con una carga mínima de la batería del veinte por ciento (20%).

30.14.3. En caso de recarga durante el Período de alquiler, el Cliente es responsable de todos los costos, servicios y cargos incurridos en cualquier estación de recarga o de supercargadores. Customer may charge the EV at any station, private or public, at Customer’s own cost.  Customer is responsible for any damages, fees, fines, or penalties occurring at or associated with the use of charging stations.

30.14.4. Subject to Ford’s Blue Oval Network terms and conditions, United’s Ford EVs may be able to access Ford’s Blue Oval Charging Network (the “BOCN”).  In some cases, Customer may be required to register for access to the BOCN and incur a fee at certain BOCN locations. Customer is responsible for all registration (including but not limited to Customer’s acceptance of and compliance with any terms and conditions and privacy policy required for access) and other fees charged by Ford or a third-party charging station. Cuando el Cliente usa una estación de carga de la BOCN para recargar el VE durante el Período de alquiler, y la BOCN factura dicho costo y cualquier otro costo en el que se haya incurrido en la estación de carga a United, en lugar de al Cliente, dichos cargos se facturarán al Cliente junto con un Cargo por servicio de recarga. As used herein a “Recharging Service Charge” means a flat fee of $1.00. The Recharging Service Charge will be billed to Customer each time Customer charges the Vehicle at a BOCN charging station and United is billed for such recharging. El propósito del Cargo por servicio de recarga es cubrir los costos administrativos de United por administrar el servicio de la BOCN. EL CLIENTE SE COMPROMETE A PAGAR EL CARGO POR SERVICIO DE RECARGA EN LOS CASOS EN QUE SE FACTURE A UNITED POR EL USO DE LA BOCN POR PARTE DEL CLIENTE, Y UNITED TRASLADARÁ DICHO CARGO AL CLIENTE. Depending on when they are received from the BOCN, the costs of recharging and the Recharging Service Charge may be billed later due to processing time.

30.14.5. El límite de carga de la batería de un VE se fijará en un noventa por ciento (90%) como máximo.

30.14.6. Any EV accessories including, but not limited to, charging cord(s) and plug adaptor(s) provided by United with the EV are Customer’s responsibility.  If any EV accessories are lost, stolen or damaged, it is the Customer’s responsibility to immediately notify United so the EV accessory can be replaced at Customer’s cost and expense.  Customer is responsible for returning the key fob and all other accessories provided with the EV to United at the end of the Rental Period and Customer will be charged for any EV accessories that are lost, stolen or damaged or otherwise not returned to United with the EV.

31.1 Database Information; Management System.  Prior to using a Telematics Device or Dash Cam and in connection with use of the Management System, Customer shall provide United with all information requested by United in each case, which may include, but is not limited to, any contact and other information related to any Qualified Operators that may use a Telematics Device or Dash Cam (the “Database Information”). El Cliente hará todo lo razonablemente posible para no proporcionar información identificable y anonimizar o pseudonimizar la información de la base de datos, según sea posible. Previo acuerdo mutuo entre las partes, de ser posible, United ingresará dicha Información de la base de datos al Sistema de gestión y, luego, le proporcionará al Cliente acceso limitado al Sistema de gestión. El Cliente revisará la Información de la base de datos en el Sistema de gestión rápidamente para comprobar su exactitud y notificará a United de inmediato sobre cualquier error o imprecisión en la Información de la base de datos. En el caso de que el Cliente no notifique a United sobre algún error en la Información de la base de datos dentro de los siete (7) días posteriores a que se le otorgue al Cliente el acceso al Sistema de gestión, dicha información se considerará exacta y correcta. United no monitoreará ningún cambio realizado por el Cliente a los Dispositivos telemáticos, al Sistema de gestión ni a la Información de la base de datos. El Cliente es el único responsable de cualquier cambio en la Información de la base de datos o cualquier otra información incluida en el Sistema de gestión luego de que se le otorgue al Cliente el acceso al Sistema de gestión. United no tendrá ninguna obligación de proporcionar un portal o una herramienta de gestión para los Dispositivos del cliente. United no tendrá la obligación de acceder, completar, monitorear ni hacer cambios en ninguna plataforma de terceros.

31.2. Telematics Device and Dash Cam Overview.  Prior to using a Telematics Device or Dash Cam, United may (if applicable, in United’s sole discretion) review certain features and functions of the Telematics Device and/or Dash Cam with the Customer. Cualquier uso de lo siguiente corre por cuenta y riesgo del Cliente: (i) a Telematics Device or Dash Cam by unauthorized personnel (including operators that are not Qualified Operators); (ii) any part or feature or functionality of a Telematics Device or Dash Cam not reviewed with the Customer by United (if review with United is available and applicable); (iii) a Telematics Device or Dash Cam in a manner inconsistent with the Documentation (as defined below); or (iv) any Customer Device, including any accompanying portals or platforms. CUSTOMER WAIVES AND RELEASES UNITED FROM ALL LIABILITY RESULTING FROM THE USES IDENTIFIED IN THIS SECTION 31.2.(i)-(iv) AND WILL INDEMNIFY, DEFEND AND HOLD UNITED HARMLESS AGAINST ANY AND ALL DAMAGES OF WHATEVER KIND INCURRED BY UNITED IN CONNECTION WITH SUCH USE. Customer is solely responsible for preventing unauthorized use of Telematics Devices, Dash Cams, and Customer Devices it has rented or that are included with Equipment it has rented from United, including but not limited to preventing use of any part or feature or functionality of each Telematics Device or Dash Cam not reviewed with the Customer by United, as applicable. El Cliente no burlará ni deshabilitará, ni intentará burlar o deshabilitar, ninguna pieza del Dispositivo telemático o Cámara para tablero frontal ni las limitaciones de uso y de tiempo establecidas en el Sistema de gestión.

31.3. Documentation. United may provide reference guides, manuals, and other documentary information, either in writing or electronically, in connection with a Telematics Device, Dash Cam or Customer Device (“Documentation”). El uso del Dispositivo telemático, la Cámara para tablero frontal o el Dispositivo del cliente por parte del Cliente deberá estar en estricto cumplimiento de la Documentación.

31.4. Other Entities.  Customer may allow other entities to use a Dash Cam, Telematics Device and/or the Management System, provided that such entities are Qualified Operators, have reviewed the use of the Dash Cam and/or Telematics Device with United personnel, and have reviewed the relevant Documentation. El Cliente asumirá la única y plena responsabilidad por las acciones y omisiones de dichas entidades y de las personas empleadas de manera directa o indirecta por cualquiera de ellas, así como también el Cliente es el único responsable de las acciones u omisiones de sí mismo y de las personas directamente empleadas por el Cliente. Nada incluido en este documento creará ninguna relación contractual entre United y alguna de las entidades o personas que no fuesen el Cliente.

31.5. Support and Maintenance.  United shall provide certain maintenance and support services to Customer, including delivery of technical information, consulting, cooperation and assistance as may be reasonably necessary with respect to Telematics Devices and Dash Cams, provided that Customer has timely paid to United any amounts due under this Agreement and is not otherwise in breach of this Agreement. United puede brindarle asistencia al Cliente con respecto al uso del Sistema de gestión, a solicitud razonable del Cliente, dentro de los horarios comerciales razonables y sujeto a la colaboración suficiente del Cliente. El Cliente es el único responsable de verificar cualquier cambio realizado en el Sistema de gestión y de garantizar y confirmar rápidamente la exactitud de dichos cambios. El Cliente exime y libera a United de toda responsabilidad con respecto a los cambios realizados a solicitud del Cliente y por cualquier demora en la realización de dichos cambios.

31.6. Access to Data. En relación con la provisión de Dispositivos telemáticos, Cámaras para tablero frontal y Dispositivos del cliente, United puede acceder a los datos, que pueden incluir información personal, incluida la geolocalización precisa o los datos biométricos, que se conservan o recopilan en los Dispositivos telemáticos, Cámaras para tablero frontal o Dispositivos del cliente, y United puede usar y divulgar dichos datos para mejorar sus productos, negocios y servicios. United puede acceder, recopilar, utilizar o divulgar para tales fines los datos proporcionados por el Cliente o recopilados por los Dispositivos telemáticos, las Cámaras para tablero frontal o los Dispositivos del cliente. United’s privacy policy, which describes how United collects, uses and shares data is located at https://www.unitedrentals.com/legal/privacy-policy. LOS DISPOSITIVOS TELEMÁTICOS O LAS CÁMARAS PARA TABLERO FRONTAL Y, SEGÚN CORRESPONDA, LOS DISPOSITIVOS DEL CLIENTE, PUEDEN CONSERVAR LOS DATOS DESPUÉS DE SER REASIGNADOS A CLIENTES POSTERIORES. EL CLIENTE PROPORCIONARÁ TODOS LOS AVISOS REQUERIDOS Y OBTENDRÁ TODOS LOS CONSENTIMIENTOS REQUERIDOS CONFORME A CUALQUIER LEY O CONTRATO APLICABLE DE SUS EMPLEADOS, CONTRATISTAS U OTROS OPERADORES CALIFICADOS PARA PERMITIR LA RECOPILACIÓN Y EL USO DE LOS DATOS POR PARTE DEL CLIENTE O DE UNITED, SEGÚN LO ESTIPULADO EN ESTE CONTRATO. United puede revisar dichos datos, pero no tiene el deber de hacerlo, y no estará obligado a monitorear, evaluar o notificar al Cliente sobre tendencias u otros problemas asociados con dichos datos. El Cliente es el único responsable de lo siguiente: (a) monitoring use of the Telematics Devices, Dash Cams and Customer Devices; and (b) reviewing and reacting to any trends or other issues present in data or behavior reflected by such data.

31.7. Termination of Access.  United reserves the right to terminate Customer’s access and use of a Customer Device, Telematics Device, and/or Dash Cam at any time, in United’s sole discretion. Una vez finalizado el acceso, el Cliente no intentará usar dicho Dispositivo del cliente, Dispositivo telemático o Cámaras para tablero frontal. La finalización del acceso puede derivar en la pérdida de datos.

31.8. Prohibited Applications. Los Dispositivos telemáticos no están diseñados ni pensados para usarse en relación con lo siguiente: (i) aeronautic or aerospace applications; (ii) nuclear and other high-risk facilities; (iii) transportation systems or the delivery of oil, natural gas, or any other combustible liquid or gas; or (iv) any other application in which the failure of a Telematics Device could lead to personal injury, death or other material consequence (the “Prohibited Applications”). También se consideran Aplicaciones no autorizadas la eliminación, alteración o modificación de los Dispositivos telemáticos o Cámaras para tablero frontal. El Cliente no usará Dispositivos del cliente, Dispositivos telemáticos o Cámaras para tablero frontal para o en relación con ninguna de las Aplicaciones no autorizadas, a menos que reciba la aprobación expresa por escrito de uno de los directores ejecutivos de United. United no es responsable, de manera parcial o total, ante ningún reclamo o daño que surja del uso de los Dispositivos del cliente, Dispositivos telemáticos o Cámaras para tablero frontal en relación con alguna de las Aplicaciones no autorizadas, incluso en el caso de que United hubiese autorizado dicho uso o hubiese sido informado por escrito (o de otra manera) de dicho uso. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD UNITED HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES, AND LIABILITIES ARISING OUT OF ANY SUCH PROHIBITED APPLICATIONS OF THE CUSTOMER DEVICES, TELEMATICS DEVICES OR DASH CAMS.

32.1.  Operation of the Wedge System; Maintenance. Customer shall ensure that the Wedge System is operated only by employees of Customer (or, if Customer is an individual, only by Customer) who have received training and instruction from United in the safe operation of the Wedge System (“Authorized Operators”). The Wedge System is certified for indoor use only but may be used outdoors in connection with the requirements of this Section 32 and the Wedge System Documentation. El Cliente se asegurará de que nadie más que United altere, repare, abra o modifique cualquier componente del Sistema Wedge, salvo que el Cliente pueda utilizar cualquier botón de “reinicio” en una Caja de control del calentador inteligente para reiniciarla. United no tiene ninguna obligación de inspeccionar el Sistema Wedge o el Calentador, pero puede, a su entera discreción, inspeccionar cualquier componente del Sistema Wedge (y en el caso de una Caja de control de calentador inteligente, si corresponde, el Calentador al que está conectado) en cualquier momento y dondequiera que se encuentre.

32.2. Warnings; Appropriate Signage. El Cliente se asegurará de que cada Operador autorizado: (1) reciba toda la capacitación requerida; y (2) opere el Sistema Wedge conforme a toda la documentación, capacitación y advertencias del Sistema Wedge. Customer shall also be responsible for and agrees to post United-provided warning signs for as long as any of the Wedge System components are at the Site. El Cliente no operará el Sistema Wedge sin antes asegurarse de que se coloquen las señales de advertencia adecuadas.

32.3. Temperature Measurement Tool. As additional functionality within the Wedge System (and as described in the Wedge System Documentation), United provides a temperature measuring tool, which may assist in estimating the temperature of poured concrete, installed roofing or other objects at a Site (the “Temperature Measuring Tool”). Customer acknowledges and agrees that (a) estimations of temperature provided by the Temperature Measuring Tool are for informational purposes only and may not be accurate or complete; (b) the Temperature Measuring Tool is not calibrated to meet any compliance requirement, including but not limited to ISO 9001; (c) Customer’s installation of the TCA and wireless sensors (and the type and length of cable selected by Customer) may contribute to inaccuracy of the Temperature Measuring Tool; (d) the Temperature Measuring Tool is an estimating technique and not a substitute for any destructive testing (i.e. break tests) that may be required by the American Society for Testing and Materials (“ASTM”) or any applicable law or regulatory requirement; and (e) Customer will independently verify the strength of any concrete measured with the Temperature Measuring Tool, monitor such concrete’s ongoing strength independently, and comply with the ASTM standards and applicable law and regulatory requirements at all times. La Herramienta de medición de temperatura no sustituye el cumplimiento de las normas de la ASTM ni de ningún otro estándar y no se puede utilizar para cumplir o satisfacer ningún requisito industrial, legal o reglamentario.

32.4. Software Access Right; Raw Data. Subject to this Agreement, United grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access the Software through a web portal via Customer’s computers or Customer’s employees’ personal computers for use and testing in combination with the Wedge System located at the Site during the term of this Agreement. Customer acknowledges that United will obtain incidental information about the Site and the functionality of the Wedge System at the Site in connection with Customer’s use of the Wedge System (“Raw Data”). United conservará la propiedad de todos los Datos sin procesar y todos los datos, conceptos, productos, servicios, software, propiedad intelectual y otros derechos que surjan o estén relacionados con el uso, el análisis, la investigación y el desarrollo de los Datos sin procesar por parte de United o sus afiliados. United puede utilizar los Datos sin procesar para desarrollar, aumentar, modificar y mejorar tecnologías, herramientas, metodologías, servicios y ofertas; y para el desarrollo o rendimiento del análisis de datos u otra generación de información.

32.5.  System Control; Customer Obligations. Durante la vigencia del presente Contrato, salvo que se disponga expresamente lo contrario en él, el Cliente tiene y conservará el control exclusivo de las operaciones y la gestión del Sistema Wedge, así como el acceso y el uso de dicho sistema; y la responsabilidad exclusiva de todo acceso y uso del Sistema Wedge por parte de cualquier persona mediante los sistemas del Cliente (en caso de que sea aplicable) o cualquier otro medio controlado por el Cliente. Durante la vigencia del presente Contrato, el Cliente deberá en todo momento: (i) set up, maintain, and operate in good repair the Customer systems on or through which the Wedge System is accessed; (ii) provide United all cooperation and assistance including its personnel with such access to Customer’s premises and Customer systems as is reasonably necessary for United to perform its obligations; (iii) perform active monitoring of the Wedge System with no less care and diligence than a reasonably prudent operator of commercial heaters or other equipment would perform with respect to heaters or other equipment without remote operations; (iv) ensure that all information placed into the Software is accurate and complete, and assume any risk of liability or inaccuracy due to inaccurate information; (v) notify United immediately if it learns of any unauthorized use or breach of security of the Wedge System; and (vi) not permit any other person to access or use the Wedge System except as expressly permitted by this Agreement.

32.6.  Restrictions. El Cliente será el único responsable del uso del Sistema Wedge y de garantizar que los Operadores autorizados de dicho sistema cumplan en todo momento con la Documentación del Sistema Wedge. Customer shall not (i) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Smart Heater Control Boxes or Software or any other component of the Wedge System to any person, including on or in connection with the internet or any time-sharing, service bureau, software as a service, cloud, or other technology or service; (ii) bypass or breach any security device or protection used by or with the Smart Heater Control Boxes or the Software or any other component of the Wedge System; (iii) input, upload, transmit, or otherwise provide to or through the Software any information or materials that are inaccurate, unlawful or injurious, or contain, transmit, or activate any harmful code; (iv) damage, destroy, disrupt, disable, impair, interfere with, or otherwise impede or harm in any manner the Software or any other component of the Wedge System; (v) access or use the Wedge System for purposes of competitive analysis of the Wedge System, the development, provision, or use of a competing software service or product or any other purpose that is to United’s detriment or commercial disadvantage; or (vi) otherwise access or use the Wedge System beyond the scope of this Agreement.

32.7. Suspension of the Software. Sin perjuicio de cualquier disposición en contrario en este Contrato, United puede suspender el acceso del Cliente al Software si United determina razonablemente que: (i) there is a threat or attack on the Software, the Wedge System or any infrastructure related to the Software; (ii) Customer’s or any Authorized Operator’s use of the Software disrupts or poses a security risk to the Software, the Wedge System, any intellectual property or infrastructure related to the Software, or to United or its other customers or vendors; (iii) Customer, or any Authorized Operator, is using the Software for fraudulent or illegal activities; (iv) United’s provision of the Software to Customer or any Authorized Operators is prohibited by applicable law; or (v) Customer otherwise breaches this Agreement. United realizará los esfuerzos comercialmente razonables para notificar por escrito al Cliente sobre cualquier suspensión de este tipo y para proporcionarle actualizaciones con respecto a la reanudación del acceso al Software después de cualquier suspensión. United no tendrá ninguna responsabilidad por los daños, responsabilidades, pérdidas (incluida cualquier pérdida de datos o beneficios), o cualquier otra consecuencia en la que el Cliente o cualquier Operador autorizado pueda incurrir como resultado de cualquier suspensión.

32.8. Intellectual Property. Como fue acordado por las partes, United conserva todos los derechos, títulos e intereses, incluidos los derechos de propiedad intelectual sobre el Sistema Wedge y sobre cualquier aumento, mejora o trabajo derivado de este. Salvo lo dispuesto en el presente Contrato, el Cliente no adquiere ningún derecho, expreso o implícito, sobre el Sistema Wedge. If Customer or any of its employees or contractors sends or transmits any communications or materials to United suggesting or recommending changes to the Wedge System, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (collectively, “Feedback”), United shall own and is free to use such Feedback, including all moral rights in and to the Feedback which Customer hereby assigns to the United without further act or formality or any additional consideration, irrespective of any other obligation or limitation between the parties governing such Feedback.

35.1. Delivery. Standard transportation charges include delivery/removal within seventy-five (75) feet of United’s truck, if delivery is outdoors, or the dock or front door on the ground floor, if indoors. Additional charges may apply for any deviations from this standard. Heavy equipment may be required for installation and/or removal of a Temporary Structure. United will not be responsible for any damage to the Site, the ground, or to any underground utility or sprinkler lines that may occur during this process.

35.2. Site Requirements. Prior to installation, Customer shall clearly mark and identify all underground utilities at the Site at which the Temporary Structure will be installed and notify United of the same. Customer agrees the Site shall (i) be free and clear of all obstructions of any kind affecting the erection and/or removal of the Temporary Structure; (ii) be of adequate size, with a minimum of ten (10) feet of space around the perimeter of the Temporary Structure for staking, pulling tops, and erecting the frame; and, (iii) have adequate ground texture to securely hold stakes for guying.

35.3. Removal. Once installed, the Temporary Structure may only be moved by United, for an additional charge. Unless the parties agree otherwise, Customer must provide at least thirty (30) days’ advance written notice to schedule removal of the Temporary Structure, which will remain “on rent” until removed from the Site by United.

35.4. Customer Responsibilities. In connection with each Temporary Structure, the parties agree that Customer will be solely responsible for (i) procuring all permits; (ii) ground compaction for staking; (iii) all damages and costs associated with the staking in soft or otherwise unsuitable grounds; (iv) maintaining adequate safety precautions to prevent the public, any invitee, Customer employees, contractors or, other individuals from injuring themselves, particularly with respect to guy lines, poles, and stakes, which may lie outside the inner space of the Temporary Structure; and, (v) the condition of asphalt after the stakes are removed. Customer also agrees (a) that the Temporary Structure shall be for its sole use and benefit at the Site; (b) without the written consent of United, not to hang or attach any items, signage, stickers or decoration to the Temporary Structure; and, (c) not to remove or disassemble, or permit a third-party to disassemble or remove, the Temporary Structure.

35.5. Weather Related Conditions.

35.5.1. Unless otherwise stated in the Reservation Details, the Temporary Structure is not designed or constructed to withstand the weight and/or pressure of snow accumulation (a “Snow-Loaded Structure”) or extreme weather. Accordingly, Customer agrees to (i) keep all snow, ice and debris from the top of the Temporary Structure; and (ii) evacuate the Temporary Structure when winds exceed thirty-five (35) miles per hour (or such greater wind speed as may be specified in writing by the engineer of record for the project), or when other unsafe conditions arise. Upon request, United will provide a non-site-specific copy of the engineering report illustrating a particular’s Temporary Structure’s design load. The parties agree that United shall have no liability for any events, damage or injury (weather related or otherwise) that cause the Temporary Structure to exceed its design limits.

35.5.2. To the extent Customer rents a Snow-Loaded Structure with an inflatable roof and pump system, Customer agrees it is solely responsible for providing power to, and performing daily inspections of, the roof pumps upon which the engineering performance of such structure relies, and promptly notifying United of any issues (e.g. power off, error codes, low pressure, etc.) (it being understood that United is not responsible for any damage in the event Customer fails to perform inspections or promptly notify United of any pump issues).

35.6. Disclaimers. NOTWITHSANDING ANY OTHER PROVISION IN THIS AGREEMENT, THE TEMPORARY STRUCTURES ARE PROVIDED “AS IS.”  NO OTHER WARRANTIES (WHETHER EXPRESS OR IMPLIED) APPLY. CUSTOMER ASSUMES ALL RISK FOR INJURY AND PROPERTY DAMAGE RELATING TO THE USE OF THE TEMPORARY STRUCTURE AND ACKOWLEDGES THAT UNITED IS NOT RESPONSIBLE IN THE EVENT ANY ACT CAUSES THE STRUCTURE TO EXCEED ITS DESIGN LIMITS (SUCH AS, BUT NOT LIMITED TO, EXCESSIVE SNOW OR THE AFFECTS OF A TORNADO OR HURRICANE) OR FALL. IF THE TEMPORARY STRUCTURE IS DAMAGED OR RENDERED UNUSABLE FOR ANY REASON (INCLUDING ADVERSE WEATHER), CUSTOMER REMAINS RESPONSIBLE FOR THE CHARGES UNDER THE AGREEMENT. UNITED MAY, AT ITS SOLE DISCRETION, BASED ON TIME AND AVAILABILITY, INSTALL A REPLACEMENT STRUCTURE FOR AN ADDITIONAL CHARGE.

35.7. Cancellation.  If Customer cancels its order for the Temporary Structure less than fourteen (14) days prior to the scheduled delivery date, Customer shall be responsible for all costs.

36.1. Rental Period: The Rental Period for the Mats will commence on the day the Mats are either (i) shipped to Customer at the staging area mutually agreed upon between the parties (the “Staging Area”) or, (ii) picked-up by Customer from a Store Location, and will conclude, as applicable, on the date the Mats are (a) returned to the Staging Area, (b) removed by United from another location mutually agreed upon between the parties or, (c) delivered to a Store Location, if Customer is handling transportation. As Mats may be delivered across multiple days, the Rental Period for some Mats may begin and end earlier than others.

 36.2. Delivery. Mats will be delivered using a common carrier based upon the agreed number of loads per day. If more loads per day are required, additional charges may apply. Unless United is providing installation services, Customer agrees (i) to have sufficient people and machinery to promptly unload the Mats; and, (ii) that it will be responsible for installing the Mats, and subsequently removing the Mats from, the Site set forth in the Reservation Details.

36.3. Use; Location and Storage. In connection with the use of the Mats, Customer acknowledges and agrees that (i) the ground upon which the Mats will be used (including when any additional structures are placed on the Mats) will be suitable for the Mats and those additional structures; (ii) it is responsible for the maintenance and condition of the Mats while in its possession; and (iii) will only use the Mats in connection with the project identified in the Reservation Details. Customer also agrees that the Mats will only reside at the Staging Yard or the Site, and be segregated from, and not mixed with, non-United mats (it being understood that any mat mixed with the Mats will be presumed to be part of the Mats). Customer further agrees to keep up-to-date records of the location of the Mats, and upon request, provide copies to United.  SUBJECT TO COMPLYING WITH ANY APPLICABLE SAFETY OR SECURITY REQUIREMENTS, CUSTOMER AGREES THAT UNITED HAS THE RIGHT TO ENTER ANY PLACE WHERE THE MATS IS USED, KEPT OR STORED TO INSPECT AND COUNT THE SAME.

36.4. Mat Services. Unless otherwise set forth in the Reservation Details, Customer agrees to the following in connection with any Services provided with the Mats:

36.4.1. Customer or its contractors will provide United with the Site information and documentation United requests to assess, plan, and perform the Services.  If such information is not available, Customer agrees that United may rely upon information gathered from Google Earth (or a similar application) to perform the Services. Customer acknowledges and agrees that it is impossible for United to ensure the accuracy, completeness and sufficiency of such information, either because it is impossible to verify, or because of errors or omissions that may have occurred in assembling such information.  Accordingly, United will not be liable for any losses or damages that result from such inaccurate or incomplete information.

36.4.2.  Customer further agrees to: (i) ensure that access points to and from public roads, off-right of way (“Off-ROW”) roads and/or the right of way to the Site (the “ROW”), as applicable, be free and clear of all obstructions or adverse conditions that may affect the provision of Services or the physical safety of United’s employees; (ii) procure all necessary permits and approvals (including any approvals necessary for any Off-ROW private road access to the ROW); (iii) conduct any pre-construction surveys, including those related to the Site, Off-ROW routes or the ROW; (iv) ensure that the ground conditions necessary for the performance of the Services and the intended use of the Mats are satisfactory; (v) manage its other third-party contractors such that their services (including timetables or delays) do not interfere with, or impede, United’s provision of the Services (including, but not limited to, delaying any agreed-upon Service dates); and (vi) be responsible for the condition of the Site after the Mats are removed (it being understood that unless the Reservation Details states otherwise, United will have no obligation to restore the ground to its previous condition).

36.5. Mats Return; Replacement Fee.

36.5.1.  Customer agrees to notify United no less than ten (10) days in advance of when it intends to begin returning the Mats. Unless the Reservation Details states otherwise, at the end of the Rental Period, Customer will return the Mats to the Staging Yard. Mats not returned to the Staging Yard, not available for pick-up at the agreed-upon location if United is providing removal services, not returned to the Store Location (if Customer is handling transportation) or, whose rental is extended beyond the Rental Period will be subject to the daily rate set forth in the Reservation Details. Prior to, and after the return date, and anytime Customer is in default, United will be entitled to use, without cost, the Staging Yard to store, count, inspect and load the Mats for reshipment. As Rental Periods may vary, United will regard any Mats returned as having been returned in the order in which they were delivered. To the extent United installs equipment for use at the Staging Yard or the Site for clean-up (i.e., dumpsters), Customer shall not use such equipment.

36.5.2.  A replacement fee (a “Replacement Fee”, which fee is set forth in the Reservation Details), will be assessed for any Mat (A) not returned at the end of the Rental Period; or (B) returned in a condition so damaged that it is not suitable for further use (each a “Cull Mat”); provided, however, if all amounts were paid when due during the entire Rental Period and Customer is not otherwise in default under this Agreement, United will forgive the Replacement Fee for Cull Mats up to the attrition number set forth in the Reservation Details. The payment of a Replacement Fee as to any piece of Mats (including a Cull Mat) will not be interpreted as allowing Customer the right to keep or resell any Mats.

37.1 Definitions.

“Alarm Monitoring System” means an integrated security system consisting of hardware, software, monitoring services and live view capabilities designed to enable real-time surveillance, motion detection, alarm notification, event recording and remote access to visual feeds and system status for the purpose of monitoring Customer job sites, equipment yards, facilities or other designated locations. Alarm Monitoring Systems are deemed to be Equipment under this Agreement.

“Alarm Monitoring Services” means any professional, monitoring, deployment, installation, configuration, activation and other services offered or provided by United RentalsUnited or its subcontractors and purchased by Customer that are related to the Alarm Monitoring System. Alarm Monitoring Services are deemed to be Services under this Agreement. 

“Event” means an occasion when United receives data from the Customer’s device or a third party that requires or triggers Alarm Monitoring Services. 

“Monitoring Hours” means the specified times in which Alarm Monitoring Services are required. 

“Site Contact” means an individual authorized by the Customer to receive notifications, alerts, and communications from Alarm Monitoring Services on behalf of Customer, including but not limited to calls regarding alarm activations, system malfunctions, and other Events. The Customer shall provide United with current contact information for each Site Contact and shall promptly notify United of any changes to this contact information or designation.

37.2  Alarm Monitoring Services; Notifications. Alarm Monitoring Services may enable Customer to communicate with and have certain devices monitored by United at certain mutually agreed times, including during an Event. It is Customer’s sole responsibility to notify United if it (or anyone else) will be on Site during Monitoring Hours and provide the duration of this interruption so that Alarm Monitoring Services may be suspended during the specified hours.  Alarm Monitoring Services may require that United communicate with the Customer or its Site Contact(s), which may take different forms, including a live operator telephone call, a pre-recorded telephone message using an autodialer, or an SMS or other form of text message or some other form of electronic communications. United will communicate with the Customer at the telephone number provided. Customer will (i) inform Site Contact(s) that United will communicate with them at such numbers; and (ii) obtain permission from the Site Contact(s) that United may communicate with them at these telephone numbers.  Customer hereby expressly consents to United and/or its third-party service providers sending notifications in connection with Alarm Monitoring Services. Alarm Monitoring Services may not be available in all jurisdictions in the United States. If an Event is triggered from a jurisdiction where Alarm Monitoring Services are unavailable, United shall have no obligation to provide the Alarm Monitoring Services and shall have no liability for any failure to provide the Alarm Monitoring Services and/or respond to an Event. The Alarm Monitoring System will not be able to communicate with United or a third-party service provider if Customer’s network is inoperable, has been disconnected, interrupted, or interfered with, or is otherwise damaged or incompatible.

37.3  False Alarms. United and/or its third-party service provider(s) may attempt to contact Customer to confirm whether an Event constitutes a false alarm or similar Event. If United is unable to contact Customer, or if United questions the response it receives upon such contact, then United may attempt to notify the police or other legal authorities. Customer will prevent false alarms and will defend, indemnify and hold harmless United from and against any losses and claims arising from or related to any false alarms. Customer must pay (or reimburse United) any fines, fees, costs, expenses, and penalties relating to the Alarm Monitoring System or Services assessed against Customer, United, or any third-party service providers by any person or entity, including any court or governmental agency or any person or entity acting on behalf of such court or agency. 

37.4  Battery-Powered Devices; Wireless Devices. All battery-powered device(s), including but not limited to, motion detectors, door and window contact transmitters and other detection sensors installed as part of the Alarm Monitoring Services are not connected to the electrical system of the premises and require batteries to operate. These battery-powered detection sensors will not operate, and the alarm will not sound, if the batteries are low or dead. Customer shall not perform any battery related service, maintenance, or replacement. Customer is responsible for requesting battery related service, maintenance, and/or replacement from United. Battery-powered and/or wireless devices will not communicate with the alarm system, and the alarm system will not function if wireless communication for the devices is impaired. These wireless devices may or may not use encryption and/or authentication technology and are vulnerable to intentional or unintentional interruption, interception, corruption and tampering. Customer is solely responsible for inspecting and cleaning all equipment and device-related sensors and performing all maintenance (except with respect to battery replacement or service) required by all applicable owner’s manuals, instructions, and warnings issued by United or any product manufacturer.

37.5  First Responder Dispatch.  United’s ability to provide any Alarm Monitoring Services will be subject to federal, state and local rules, ordinances and practices, which may impact Customer’s ability to receive adequate or complete services, including emergency services dispatch. Customer is solely responsible for all information it provides to United, including any site location information, which must be accurate and complete at all times.

37.6  Monitoring Services and Data Access. In addition to Customer’s obligations under Section 6 of the Agreement, Customer shall be responsible for implementing appropriate network security measures for Customer’s systems used in connection with the Alarm Monitoring Services. Live monitoring, Event notification and other cloud-based data storage services are dependent on third-party service providers, telecommunications networks and internet connectivity, which may be subject to interruption, degradation, or failure. Recorded video, images or event data may be stored on third-party servers or cloud platforms and are subject to retention limits, storage fees or automatic deletion after specified periods. Customer is solely responsible for backing up, downloading, preserving or archiving any data it wishes to retain beyond any applicable retention period established by such third parties. Customer will not have access to any of the data beyond the specified retention periods(s) and/or the rental term. Alarm Monitoring Systems are not a substitute for onsite personnel, professional security services or law enforcement response and Customer uses Alarm Monitoring Services at its own risk.

37.7  Data Collection, Privacy and Surveillance Notices. CUSTOMER SHALL PROVIDE ALL REQUIRED NOTICES AND OBTAIN ALL REQUIRED CONSENTS AS MAY BE REQUIRED UNDER APPLICABLE LAW OR CONTRACT FROM INDIVIDUALS WHO MAY BE SUBJECT TO SURVEILLANCE OR RECORDING BY THE ALARM MONITORING SYSTEMS SUFFICIENT TO PERMIT CUSTOMER TO COLLECT, USE, STORE AND TRANSMIT VIDEO, IMAGES, AUDIO (IF APPLICABLE) AND OTHER DATA UNDER THIS AGREEMENT. Customer shall not use any recorded video or audio for any unlawful purpose. Customer shall post appropriate signage or provide other legally compliant notice at all locations where Alarm Monitoring Systems are deployed. 

37.8  Equipment Return and Data Deletion. Upon termination or expiration of the Rental Term, Customer must download or preserve all Customer data as needed prior to return of the Equipment in accordance with the Agreement. United shall have no obligation to preserve, return or provide access to any such data after the termination or expiration of the Rental Term.

38.1 Definitions.

“Bundled Offering” means Digital Connectivity Services provided solely as an incidental and ancillary service offering in connection with Hardware rented by Customer from United, where internet connectivity is supplied exclusively by a third-party ISP.

“Digital Connectivity Services” means a United service offering incidental and ancillary to the rental of Hardware (including, without limitation, portable/integrated mobile storage units) or as a standalones pass through offering that may include wireless high-speed internet access (“Wi-Fi”) and related connectivity services, together with associated Hardware, devices, and ancillary materials that United may supply, and any setup, configuration, or enablement services performed for Customer’s use of Wi-Fi access, in each case provided exclusively via a third-party ISP and not by United.

“Facilitated Offering” means a Digital Connectivity Services pass-through, referral, or other arrangement under which United facilitates a commercial arrangement between Customer and a third-party ISP for Customer-owned or ISP-owned Hardware.

“Hardware” means any routers, antennas, modems, access points, bridges, cables, gateways, cabling, power supplies, mounts, or other tangible equipment provided, leased, or made available by United or an ISP in connection with the Digital Connectivity Services. Hardware shall be deemed to be “Equipment” or the equivalent definition in the Rental Agreement.

“ISP” means a third-party internet service provider engaged to install, activate, deliver, maintain, or support internet connectivity for the Digital Connectivity Services, which includes, without limitation, any managed service provider (“MSP”).

“Site” means Customer’s premises, facility, jobsite, or other designated location(s) where the Digital Connectivity Services are installed or used.

38.2 Nature of the Services. Digital Connectivity Services may be provided as a Bundled Offering, or in a Facilitated Offering. United is not an agent, partner, or joint venturer of any ISP. Depending on the offering model, United or the ISP may perform installation, activation, and configuration of the Hardware at the Site.

38.2.1  Bundled Offering. For Bundled Offerings, United partners with third-party ISPs to provide the Digital Connectivity Services, which are delivered as a turnkey solution with all necessary Hardware.United may provide first-level technical troubleshooting and administrative support, but does not operate, manage, or control the underlying network or transmission of data. Customer expressly authorizes and consents to the engagement and use of an ISP selected by United to: (i) perform any necessary Site assessments; (ii) install, activate, and configure the Digital Connectivity Services and Hardware; (iii) provide, deliver, and maintain the underlying internet service; and (iv) provide troubleshooting, network support, and related service, whether remotely or on-Site. Customer agrees that the ISP may contact Customer directly regarding installation, service delivery, maintenance, and support and may be provided Customer’s contact information and Site details for these purposes. United’s support activities, if any, are limited to first-level troubleshooting, administrative assistance, basic issue intake, and escalation to the ISP, and do not include network management, traffic inspection, routing control, bandwidth allocation, or content monitoring.

38.2.2  Facilitated Offering. For Facilitated Offerings, United will connect Customer with third-party ISPs to assist Customer in procuring Digital Connectivity Services where Customer owns Hardware or requires that an ISP provide such Hardware in connection with Digital Connectivity Services. Under this model, United acts solely as a commercial facilitator or payment intermediary, and United will enter into an agreement with an ISP to provide the Digital Connectivity Services to Customer. United does not own, rent, install, operate, access, maintain, or support the Digital Connectivity Services or any related Hardware and has no ability to access or control Customer data or network traffic. United does not provide support for Facilitated Offerings.

38.2.3  Limitations. United: (i) is not an internet service provider, carrier, common carrier, telecommunications service provider, or telecommunications provider; (ii) does not sell, resell, lease, or provide internet access, transport, data transmission services, or backbone services; and (iii) does not operate, manage, or control internet connectivity or any communications network as a carrier. All internet access, performance, availability, routing, throughput, and support of connectivity are provided exclusively by the ISP and are subject to the ISP’s terms, policies, and acceptable use requirements, which are available upon request and with which Customer will strictly comply. Customer does not rely on United for network performance, security, regulatory compliance, or availability of internet services and the ISP is solely responsible for internet connectivity, routing, performance, troubleshooting, remediation of outages, security of the ISP’s network, content filtering (if any), and any obligations customarily assumed by an ISP.

38.2.4  No Service Level Guarantees. All availability, speed, throughput, latency, quality, and performance characteristics of the Digital Connectivity Services are provided by the ISP, may vary by location, network congestion, radio interference, weather, obstructions, or other factors, and are not guaranteed by United. No service level agreement, uptime commitment, remedy, or credit is provided by United. Customer’s sole recourse for service availability or performance issues is through the ISP’s processes, if any.

38.2.5  Hardware. Customer must not relocate, reconfigure, or modify the Hardware or network parameters without United’s (or the ISP’s, as applicable) prior written consent. Decommissioning of any Hardware by Customer must be coordinated with United. Rented or ISP-provided Hardware must be returned in good condition, normal wear and tear excepted. 

38.3 Customer Responsibilities. In addition to Customer’s obligations under Section 6,  Customer will: (a) cause sufficient electrical power, grounding, and environmental conditions, to be available; (b) secure and protect Hardware from loss, theft, and damage; (c) maintain the security of Customer’s own devices, systems, and applications; (d) comply with the ISP’s terms, policies, acceptable use requirements and all posted or communicated network or service rules; and (e) promptly notify United and the ISP of any detected service issue. El Cliente es el único responsable de lo siguiente: (i) the content of communications transmitted over the Digital Connectivity Services; (ii) traffic originating from Customer’s networks or devices; and (iii) any configuration changes Customer makes to the network or Hardware after initial setup.

38.4 Prohibited Uses. Customer will not, and will not permit others to, use the Digital Connectivity Services  for: (a) infringing intellectual property, privacy, or publicity rights or posting unlawful or harmful content; (b) introducing malware or harmful code or sending spam or other unsolicited solicitations; (c) bypassing, probing, testing, or otherwise interfering with security or access controls without United’s written authorization; (d) engaging in phishing, pyramid schemes, deceptive practices or launching denial‑of‑service or similar attacks; (e) interfering with the Digital Connectivity Services or related networks, imposing unreasonable load, or restricting others’ use; (f) collecting user data without lawful authority and consent or compromising account security, including sharing credentials; or (g) engaging in unlawful activity or acting in any manner not authorized by the Agreement.

38.5 Security; Data.United does not monitor Customer traffic or content and is not responsible for securing Customer devices, applications, or data. Customer is solely responsible for implementing and maintaining appropriate administrative, physical, and technical safeguards (including encryption, authentication, segmentation, and endpoint protection) commensurate with the sensitivity of Customer’s data and operations. United and/or the ISP may collect technical telemetry, device identifiers, traffic volumes, diagnostic data, and other operational information for provisioning, support, maintenance, security, analytics, and service improvement. United’s handling of personal information, if any, is subject to United’s applicable Privacy Notice (“Privacy Notice”). Customer remains responsible for any and all notices and consents required for Customer’s end users.

38.6 Limitation of Liability. United’s total aggregate liability arising from or related to the Digital Connectivity Services will not exceed the total amount paid by Customer to United for the Digital Connectivity Services in the twelve (12) months immediately preceding the event giving rise to a claim.

43.1.  Any failure of United to insist upon strict performance by Customer of any terms and conditions of this Agreement shall not be construed as a waiver of United’s right to demand strict compliance. El Cliente ha revisado minuciosamente este Contrato y renuncia a todo principio legal que interpretaría alguna disposición del presente en perjuicio de United como redactor de este Contrato. Toda norma de interpretación referente a que las ambigüedades deberán resolverse en perjuicio de la parte que lo redacta no se aplicará a la interpretación de este Contrato.

43.2.  Customer agrees to pay all reasonable costs of collection, court costs, attorneys’ fees and other expenses incurred by United in the collection of any charges due under this Agreement or in connection with the enforcement of its terms.

43.3.  Customer shall pay the rental and service charges without any offsets, deductions or claims.

43.4.  Customer consents to the collection, use and disclosure of their personal identification and financial information as described herein and in United’s Privacy Policy located at https://www.unitedrentals.com/legal/privacy-policy. La información de identificación personal y financiera del Cliente se provee en forma voluntaria y no como parte de una transacción de tarjeta de crédito. La información de identificación personal incluye, por ejemplo, el nombre, la dirección de facturación, el código postal, el número de teléfono, la fecha de nacimiento, el número de licencia para conducir y la dirección de correo electrónico del Cliente. La información financiera incluye, por ejemplo, la información relacionada con facturas o saldos asociados con el Contrato. La información de identificación personal del Cliente puede usarse para los fines de esta transacción y de cualquier otra transacción posterior con United, y para que United evalúe y mejore sus productos y servicios y/o para que desarrolle nuevos productos o servicios. La información de identificación personal y/o financiera del Cliente podrá ser divulgada a contratistas, proveedores de servicios y otros terceros que respaldan los negocios de United y que están obligados por las obligaciones contractuales de mantener la confidencialidad de la información personal y de utilizarla solo para los fines para los que les es divulgada.

43.5.  United shall have the right to immediately repossess the Equipment, without any liability to Customer, in the event of (i) permanent closure of the Store Location; (ii) declaration of any emergency, disaster or similar situation by any federal, state or local government; or (iii) as otherwise set forth in this Agreement.

43.6.  If any provision of this Agreement is invalid, illegal or incapable of being enforced under applicable law, that provision will be severed from this Agreement and all other provisions of this Agreement shall nevertheless remain in full force and effect. Upon such determination that any provision is invalid, illegal or incapable of being enforced, the parties shall modify this Agreement so as to affect the original intent of the parties as closely as possible to the end that the transactions contemplated hereby are fulfilled to the fullest extent possible.